DIrect Line review
Reviewed on March 09, 2011 by Robert Ritchie, 1st Processing Superintendent at Case Farms
Pros: Excellent maintenance software programs.
Cons: I have nothing negative to say about system.
Overall: I would highly recommend megamation system to any company
CBU MegaMation Implementation
Reviewed on March 03, 2011 by Rick Bickerton, Manager - Facilities Operations at Cape Breton University
Pros: This is my second launch of MegaMation in a facilities application. The previous instance was in a hospital setting and it went smoothly as well. Both applications were customized to meet my specific needs and this is an evolving process; not just an initial start-up service. Often they have had a better idea about how to meet my specific requests, sometimes in ways I hadn't even considered, and other times we've both had to go back to the drawing board. The outcome is always consistent though, we always get what we need.
Cons: In both places that I have used MegaMation, it is hard for the IT people and Privacy people to wrap their heads around the concept of off-site servers and not "buying" the software. The best analogy one can use is that we all use on-line banking with our personal information out there in an off-site server and we don't own the software.
Overall: Over the past 5 years I would estimate that I have recommended MegaMation to 50 organizations. The highest recommendation that I can reference is that the use of MegaMation was a condition of my accepting the position that I am in now.
Saralee Lips Reveiw
Reviewed on March 02, 2011 by David Taylor, Maintenance Reliability Supervisor at Saralee
Pros: Module based application
Total inventory control; able to link inventory to equipment and assets, also able to issue inventory to work orders.
Purchasing Module, able to generate purchase orders (auto reorder) based on min max levels
pm and work order interface, able to attach Microsoft word and excel docs to work orders and pm's.
Maintenance shift log, maintenance personnel are able to document work completed on there log approved by there supervisor. (Great function)
Maintenance KPI (KEY PROFORMACE INDICATERS) the system auto tracks KPI on a work order console dash board, Great function able to drill down to specific Equipment and people. The following are some we track.
1. Time planned
2. Time scheduled
3. Time documented
4. Inventory turn
5. PM Completion
6. % Maintenance down time.
This alone has pushed our TPM (total productive Maintenance) Program ahead.
Cons: I have no complaints, most maintenance organization only use 30% of there CMMS.
We use 95% of our system and have problems that are not addressed immediately.
Overall: Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.
I use this tool everyday for maintenance work flow management, inventory tracking and purchasing. I have worked industrial maintenance for 25 years and by far this is the best CMMS tool I have used.
Review - Elkay Mfg
Reviewed on March 02, 2011 by Bryan Carlson, Lead Engineer at Elkay Manufacturing
Pros: Program is very simple the learn and use. I have setup new plants / users in as little as 3 months time. Most users report the program being simple to use with a short learning curve.
Customer support is helpful and available via phone or online 'shadowing' which also helps users with training. Most of my requests for customization have been completed with little or no charge in a very short time. Administration of the program is very easy. I can update user profiles, and/remove functionality and perform many other customizations without contacting DirectLine.
We don't own anything so there is no hardware to maintain and upgrade over time. We don't need to maintain the software either as maintenance is included in the annual service agreement. This reduces the burden on our IT staff.
Cons: As a large user the cost approaches that of a purchased system especially when looking at the cost over several years.
The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.
System does not currently give us the ability to query all of our plants at once. We have to run multiple reports and merge the data.
Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.
Overall: The program is very good for smaller users or users with few locations. As long as the program is setup correctly it is easy to use and users can work with it right away. We have been successfully using it for four years now and have increased the number of users each year.
My review of the Directline program
Reviewed on March 01, 2011 by Bill Wilkie, Director of Facities Services at Olympic College
Pros: This program is very easy to use, the reports are great and fast. The support is always there and if a question can not be answered at the time an answer will come in a very short time frame. When i help people start up the program it does not take a lot of time for them to be using a module.
Cons: There could be more web based items avalible to the system.
Overall: Keep up the good work!!!
Reviewed on March 01, 2011 by Buddy Curtis, Maintenance Planner/Scheduler at Sage V Foods
Pros: They have a great search engine for all modules.
Cons: There are none at this time
Overall: I would highly recommend this software