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From entry to resolution, Autotask will help your organization handle all internal and external support calls and trouble tickets. When a ticket represents a more complex tracking solution, create an Autotask project. And, Autotask projects and service tickets are designed to work together so you get combined reporting on task assignments, billing information, account history and resource availability.
More Links: Request Demo Free Evaluation Request White Paper
ServiceFirst is the premier solution provider to the service industry. Our success is derived from an affordable Service Lifecycle Management application that reduces service costs, increases revenue and elevates customer satisfaction. Features include a sales/marketing module, a scheduling/dispatching engine, service agreements, mobility, and integration with popular accounting packages including Quickbooks & Peachtree. Available in Windows or web-based solution to match your business needs.
BlueService is a web-based Field Service Management solution including customer web access and powerful Team Scheduling. You can easily assign, schedule, and track service calls, work orders, trouble tickets, etc. BlueService has a built-in export to QuickBooks for invoicing, so all of your work is promptly billed. And since it's web-based, your business can be up and running in minutes, using your existing computers and Internet connection. Low monthly subscription fee and Free Trial.
More Links: More Information Product Info Scheduling Info FREE TRIAL signup
Featured Solutions
The Pioneer StarTech field management software is designed to run and manage your day to day operations. Features include Scheduling, Dispatching, Work Orders, Service Calls, Inventory management, Customizable reporting, PO tracking, and Complete History record of your customer database. The Pioneer StarTech is designed to grow and expand with the augmentation of your business meeting your unique demands while providing software that is user friendly and specific to your area of expertise.
More Links: View Screenshots Free Trial
myServiceForce is a complete solution for the field service industry, (especially Plumbing, Electrical, HVAC and Pool Service) that combines an Internet-based service management and dispatch system with powerful two-way wireless work order management capabilities. The solution is designed to integrate with popular back office systems (QuickBooks) and is easy to implement. It provides work order management and field technician productivity tools.
More Links: View Features/Demo Benefits Easy to Use Chat with Rep
Jonas Service & Construction Management solutions are used by over 1000 HVACR, mechanical, electrical, general contractors and subcontractors across North America to drive revenue, improve efficiency and help make better business decisions. Jonas is a fully integrated solution with over 40 different modules including a full accounting system, job costing, service management, dispatch, inventory & purchase orders, Jonas mobile and e-Service.
More Links: Software Modules Contact Us
CrossForm is a powerful facility and maintenance management tool designed to track service desk calls and work orders from inception to final resolution. Capabilities include: dispatching demand and preventive maintenance requests, asset and inventory management, convenient web interfaces, reporting and wireless/mobile solutions. CrossForm provides businesses with the ability to improve management capabilities of assets, vendors, and technicians.
More Links: Testimonials Client Stories Demo Reseller Opportunity
ESP, Evron's Service Package solution, automates the field service life cycle, from establishing contracts to dispatching service personnel to performance monitoring. Features include service call management; flexible service contracts; parts, labor, and expense tracking and billing; creation of work orders; readily accessible service history; service vehicle information; RMA control; wireless & remote access; accounting & CRM integration.
Only $199 or less per scheduled user, AyaNova is affordable, network-able, and user friendly service management and work order software for Windows. Manage all aspects of service and repair with work orders, service scheduling, history, preventative maintenance, custom fields and localization including sample English, German, Spanish and French language locales, custom reporting and searchable knowledgebase, QuickBooks or PeachTree interface, web browser and mobile browser interface and more
More Links: Features
ServiceCEO is an easy-to-use, intuitive application that helps manage service businesses. ServiceCEO controls the life cycle of a job from estimates, to work orders, to invoicing. It handles dispatching, complex scheduling, service contracts, equipment tracking and inventory. Includes wireless mobile tech and custom reporting capabilities.
Navtrak's state-of-the-art GPS-based tracking, dispatching and route optimization software monitors the real-time location and status of an entire fleet on highly-accurate TeleAtlas maps, as well as customized driver/vehicle reports that help business owners manage mobile assets and drivers more efficiently. Choose any of the categories below to experience the Navtrak GPS Advantage.
Dispatch Direct is state of the art service dispatch software designed to manage the dispatching of personnel and resources. With Dispatch Direct, the touch of a button will give you all the information you need to manage your daily service calls, including the location of your service people, appointment schedules, length of time spent at each call and project status.
More Links: Demo Sample Reports Product Tour
Since 1988, Wintac has been the software of choice for service contractors and specialty trades worldwide. Wintac's fully-integrated all-inclusive design combines the features of scheduling software, dispatch software, customer relationship management software, field service software, mobile computing software, job tracking software, sales & marketing software, and accounting software in one seamless program.
More Links: Features Advantages Overview
QXpress is the scheduling software of choice for field service companies using QuickBooks. As a true QuickBooks add-on, QXpress turns your favorite accounting package into top-rated, industry-specific management solution by adding scheduling, job costing and invoicing capabilities. You don't have to learn a whole new system, you can just add industry-specific functionality to your existing QuickBooks. With QXpress you are choosing a solution you can learn today and use long into the future.
More Links: Quick Tour Download Trial Testimonials
SERVTRAC.NET is the registered trademark of AMTECH Computer Services and represents a suite of integrated field service management solutions. Built entirely on the .NET Framework, it is designed to simplify and manage all aspects of service delivery. Combined with SERVTRAC Mobile, a service enterprise can stay connected with customers, technicians, suppliers and the back office to insure that customer priorities are met.
ServiceLedger 2007 is a powerful and affordable service scheduling, dispatching and management solution for small to medium-sized service organizations. Free evaluation version available.
Everything you need to easily deliver high-quality, cost-effective service: Efficient scheduling. PM forecasts. Offline & online service reporting. User defined equipment specs & service readings. Detailed, customizable service reports. Customer visibility to service records via web browser. Integrated billing & transition to accounting software. Quotes & Contracts. Low monthly subscription. MPower is the complete hosted software-as-a-service solution for your Field Service Management needs!
More Links: View Video Demos Contact Us
Alert Software is a leading 100% web based service management software. Alert uses Microsoft's advanced .NET technology to provide Help Desk, Field Service, Contracts and Project management applications. It offers integration to Windows Mobile, Microsoft MapPoint, Microsoft Dynamics CRM 3.0, Microsoft Dynamics GP, and QuickBooks.
Total Service is a completely integrated dispatching and accounting system. This multi-user software package was designed from the ground up exclusively for the repair, maintenance and construction industry. It is designed to maximize the productivity of each user while providing real-time information on any facet of your business when you need it. Total Service automates all routine tasks and moves information logically without having to double-enter a single piece of information.
For Portable Toilet, Septic, Sewer & Drain, Grease or Oil Collection, Solid Waste - Roll Offs, Front & Rear, Residential, or HVAC, Total Activity Control will help you increase profits and improve operations. Customizable, easy to use, for multiple businesses. Customer records, service delivery scheduling, dispatch, routing, mapping, invoicing, work orders, activity tracking, marketing, and more. Import and export your data. Free trial and web presentation. Microsoft Certified Partner
SAM Pro Enterprise is a complete field service management software solution. It provides service, construction and facilities firms with the tools to efficiently operate your field service business and keep costs down. SAM Pro also features Rules-Based Management: a technology that proactively manages routine activities and enforces a predetermined set of rules to help streamline and automate the service workflow.
Metrix software applications enable world-class service management through powerful contact center, field service, dispatch, contract lifecycle, warranty, parts logistics, return service, self-service and mobile workforce solutions.
Pervidi significantly improves productivity and reduces operational costs, using the following components: * Software to automate all aspects of your maintenance, repair, field service, or inspections. * PDAs to record results electronically. * Automatic alerts, reminders, emails and triggers. * Web portal to record data and view reports using any browser. Pervidi is scalable and can be used by any organization.
Retriever Communications delivers wireless field force automation solutions for field workers with a to improve scheduling, dispatch and productivity. Retriever provides the technology for efficient job planning, task management and assignment along with dynamic field connectivity.
FieldPower's Telecom field force management software means more than just great scheduling software. Immediately learn of new work or changes in existing work. Keep your client informed with accurate, real time status and reporting. Alert dispatchers of emergencies, and have the reroute mobile technicians wirelessly with mobile data solutions. That's what FieldPower's telecommunications field force management software is all about - speed, reliability, and maximum client satisfaction.
Comprehensive Directory
145 Solutions Listed
@hand solutions provide user-centric mobile applications for work processes in asset management, field service and logistics.
Target Market: Large
Activiser is mobile time sheets and mobile job/work cards. Activiser automates your field service team using PDAs.
Target Market: Small - Mid
Rapid-development platform for building, deploying and managing mobile applications.
Target Market: Mid - Large
QuickBooks add-on for for field service companies. Scheduling, job costing, batch invoicing, contact management and more.
Target Market: Mid
Field service dispatch, trucking, transportation, invoicing, billing and mileage optimization software.
Target Market: Small - Mid
Solutions for Call Center, Dispatch, Scheduling, Mobile Data, Service Orders, Warranty, Service Contracts, Inventory and Accounting.
Target Market: Mid - Large
Enables mobile field service personnel to gain wireless access to CRM systems such as Siebel and Clarify via handheld devices.
Target Market: Mid - Large
Built by service industry experts with accounting, dispatching, equipment, scheduling, service agreements and more all in one program.
Target Market: Small - Large
Enables you to manage staff and inventory more efficiently while providing higher levels of service to customers.
Target Market: Mid - Large
Dispatching and accounting software that integrates with Quick Books, Peachtree or as a stand-alone product.
Target Market: Small - Mid
Affordable, web-based solution integrating Project Management, CRM, and Service Desk with Time and Billing.
Target Market: Mid
Web based field service management software, streamline your service, 30 day free trial.
Target Market: Small - Mid
Mobile sales force automation and route management software for direct-store-delivery companies and more.
Target Market: Mid - Large
Provides key functions for remote operations personnel by extending existing systems to mobile devices.
Target Market: Small - Mid
Improves efficiency, lowers costs and improves customer service by improving field force management and information flow.
Target Market: Mid
Field service management and scheduling. No software installation required.
Target Market: Small - Mid
Fully integrated job cost / accounting, service dispatch and estimating system for construction and service industries.
Target Market: Mid
Windows based service management system for HVAC, Refrigeration, Plumbing, Electrical & Mechanical service companies.
Target Market: Small - Mid
Simple Software for Handheld Inspections. Compatible with the Palm, Pocket PC and Windows Mobile.
Target Market: Small - Mid
A business management software solution designed specifically for the field service industry.
Target Market: Small - Mid
Suite of field service management tools; real-time connectivity to the mobile workforce via wireless data connections.
Target Market: Mid
Locate and track mobile employees in the field in real time; fleets of 2 to 50 vehicles.
Target Market: Small - Mid
Fast, flexible and easy dispatch, work orders, and equipment tracking.
Target Market: Small - Mid
Provides problem resolution, optimized scheduling, and efficient communication for customers and resources.
Target Market: Mid - Large
Integrated, modularized software and services for Contractors.
Target Market: Small - Mid
Intelligent field service management developed for Air Conditioning, Plumbing and Electrical service contractors.
Target Market: Small - Mid
Designed by people who understand service business requirements & effective utilization of service technicians.
Target Market: Small - Mid
An all inclusive system designed to manage technician scheduling, repair orders and routine maintenance.
Target Market: Small - Mid
Web-based software designed for service providers including contractors, roofers, painters, landscapers, plumbers and inspectors.
Target Market: Mid - Large
Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider.
Target Market: Small - Mid
Manage call centres, remote offices and the distribution of work between staff and engineers in the field.
Target Market: Small - Large
Service management software for field service organizations that perform installation, maintenance or repair.
Target Market: Small - Large
Mobile software designed for ease of use and management in field service settings.
Target Market: Mid - Large
Service Management and Repairs Software including Field Service, Asset Tracking, RMA Administration and Contract Management.
Target Market: Mid
ServMan is designed specifically for the service industry and can be custom tailored to fit your unique business requirements.
Target Market: Small - Large
Field service management, facilities maintenance, CRM and fully-integrated accounting software solution.
Target Market: Mid - Large
Robust field service software solution that provides real-time, direct connectivity to field service professionals.
Target Market: Mid
Service management software that tracks dispatches, customer collections, service agreements, inventory & service history.
Target Market: Small - Mid
Mobile software allows easy deployment of enterprise-class applications based upon industry-specific requirements.
Target Market: Mid - Large
Service dispatch software designed to manage the dispatching of personnel and resources.
Target Market: Small - Large
Transportation and field service management system with fully integrated GPS tracking for vehicles, equipment, and trailers.
Target Market: Mid - Large
Web based Service Function Management solution that automates and optimizes service delivery process.
Target Market: Small - Mid
Mobile service application developed for field service and remote workforces such as mobile maintenance or repair personnel.
Target Market: Small - Mid
Wireless job dispatch and work order management solution for mobile field service companies.
Target Market: Small - Mid
Web-based management software for the small service business.
Target Market: Small
Cased Based Reasoning Search & Retrieval Knowledge Mining Engine used in Call Center Automation.
Target Market: Mid
Automates the field service life cycle, from establishing contracts to dispatching service personnel.
Target Market: Small - Mid
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