User Reviews

USER REVIEWS - Sorted by Date


"The software is great. It's very flexible. "
4.5
Version Info: 4.1
Purchased Date: January 01, 2008

President, DigitalFire Computing Inc.
September 15, 2008
Leslie Babel
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Hands down best value on the net. Awesome software, but more importantly a GREAT company. Support is often immediate and they follow up if you don't get back to them. They are truelly interested in you having a great user experience. Support like that is rare.

Cons

If I had to find a con, it's that the setup and the learning of the software is self directed. Other companies will hold you hand and give you two hour demos on the phone etc. But they also charge double and triple the price for software that isn't as feature rich. We ended up buying an hour of "live" support time (hand holding) to learn some of the more detailed aspects. But I was happy to pay for that because it made us more efficient and productive.

Overall

The software is great. It's very flexible. And after nearly a year of using it, the answer to almost every question we've had like "I wonder if Ayanova does that?" has been yes. And we've found ways to improve our effectivness and efficiency as a company using Ayanova.

The approach you must take is self-guided. The help files and the forum have 99% of the answer right there. As with any software, there is a learning curve, but it's really helped our business move to the next level.