User Reviews

ServiceLedger Service Management by ServiceLedger

4.5

4 customer reviews

USER REVIEWS - All reviews

"don't know about hvac but GREAT tracking landscaping hours."
5.0
Version Info: 10.0
Purchased Date: N/A

president, landscapes
September 20, 2011
kathy josephs
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

relatively inexpensive, easy to use, feature rich.

We have a recent version. Perhaps earlier versions were less easy to use.

Cons

would love a version in Spanish.

Overall

A+ Was trying to do it in excel. This is easier and a VAST improvement.

"We have it. We love it. Saves us time and money."
5.0
Version Info: 9.0
Purchased Date: January 01, 2009

owner, Edwards Manufacturing
September 20, 2011
Blake Edwards
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Totally easy to implement. Didn't take much of my time as an owner. Inexpensive but does all we need it to.

Software support is excellent.

Cons

Wish it was free. :-)

Overall

A software package that is very much worth the price and allows us to track technician time for accurate billing.

I would buy it again. Tried Wintac before for my company but Service Ledger software is MUCH better and has a better user interface.

"service ledger not so good for hvac industry"
2.0
Version Info: N/A
Purchased Date: September 01, 2009

pres, Schneider Heat and Air
February 24, 2011
Jeff Schneider
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Ratings Breakdown

Ease of Use
3.0
Implementation
2.0
Fits Needs
1.0
Features
4.0
Customer Service
1.0

Pros

this software has a lot of features for a fair price.

Cons

used serv ledger for 18 months and this is my opinion. - Does not work well for hvac application as far as field installed equipment and zones records etc.. Problems come up and require a lot of IT assistance which is expensive. Seems like it is not fully developed yet and many features that were to be done soon never got done.

Overall

Would not recomend this product.

"Service Ledger is a Powerful tool!"
5.0
Version Info: 8.0
Purchased Date: January 01, 2005

Admin, Window Genie
May 10, 2010
Debbie Owens
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Very user friendly! Easy to use and very comprehensive

Cons

None listed

Overall

Very much so! Service Ledger is an asset to our company!