Who Uses This Software?

Our solution supports organizations that provide any sort of service delivery where accountability for revenue and cost is critical from field work to returns management and depot repair.


Average Ratings

15 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • IFS
  • www.ifsworld.com/en-na/
  • Founded 1983
  • United States

About This Software

IFS FSM is the only true optimized end-to-end service delivery solution on the market today. It intelligently manages the entire process to minimize total cost of service delivery. Handles all service interactions while keeping management in touch with the field workforce Maximizes service revenue streams for T&M and proactive services Optimizes service supply chain, reverse logistics & depot repair Empowers workforce with agile mobile capabilities that are tailored to fit your bus


Features Checklist

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Product Reviews

Fragrances market

Aug 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It runs great for end-users, lean process, best technology and a powerful CRM and MRP.