Who Uses This Software?

Pruvan is for any and all service businesses that want to go mobile without the high costs and hassle. Industries include Property Preservation, HVAC, Inspections, Construction, Roofing, and more.


Average Ratings

19 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Pricing Details
    Pricing is per mobile device per month. Discounts of 20% & 40% available.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Pruvan
  • pruvan.com
  • Founded 2010
  • United States

About This Software

Pruvans service business software and mobile app deliver real-time field visibility to better manage quality, costs, and crews for any service business. Prove a job was done right and on time with our third-party certified photos, videos, and mobile forms and win new business. Why spend thousands of dollars and countless hours on a mobile app when you could use Pruvans expertise instead? Utilize our state-of-the-art mobile technology to take your service business to the next level.


Spotlight_media_placeholder

Features Checklist

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Product Reviews

great service

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: love everything about pruvan, great reasonable price. I've had a pruvan for a few years now and it saves me plenty of time and hassle.

Love Pruvan----but, customer service needs an overhaul.

Feb 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: So easy to use, saves so much time. I don't have to download pictures from a camera to my device then upload to the job order.

Cons: lack of customer service

Overall: I love the app, my only complaint is customer service needs an overhaul. I'm paying for app and have to wait up to 24 hours for a response. When I'm in the field I need immediate help. Having to wait for a response is very frustrating. It isn't like the "cable company" or anyone else where you can read a book if your cable goes out. My job comes to a standstill if my Pruvan isn't working. Hate having to submit a "ticket" or leave a voicemail and "we'll get back to you within 1 business day" More times than not I don't have an extra "business day". My jobs are on a deadline and I work weekends too.

Good Quality

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After all of the bugs were worked our we have very little down time. It is much easier to take pictures on the projects and not have to upload them.

This has saved my life!

Feb 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How much time it saves me.

Cons: I have not one con. EXCELLENT software!

Overall: I think this system is amazing!!! Before knowing about Pruvan I would spend hours and hours every night uploading photos. I lost time with my family because it was double the work but now it's so easy and quick to do it right there and now when I get home I'm actually done working! I recommend this service to every vendor I've come in contact with. Thank you so much for your services. We truly appreciate it!!!

Recommendations to other buyers: No. It works great. It's always fast and reliable. I've been using it for years now. If I ever had a question they are very quick about responding and fixing anything I've ask.

Pruvan review

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: being able to complete the job in the field.

Cons: Not enough options for explanations

Overall: Overall the program is ok, just does wierd things sometimes and figuring out the interface between the pruvan direct program and the App.

Recommendations to other buyers: It is good once you get used to it (the old version)

Great work order system

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Pruvan is by far the most efficient work order system I've ever used. Photo quality is extremely clear and uploads EXTREMELY fast compared to its competitors.

Ease of Pruvan

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After using Pruvan with our contractors and subs we have been able to complete work orders more accuratly and on time, with automatic review from out in the field its quick and easy. Especially covering 3000 sq miles of a island!

Much better than the way we used to upload

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Great time saver.

Cons: Customer service can be slow.

Overall: 98% of the time everything is seamless. Once in a while files won't upload properly and you may need some help. Customer service is tough to get ahold of, but they will always call you back in a reasonable amount of time.

Pruvan experience

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The quickness of the whole operation

Cons: Takes to long to talk to live help when needed, software is great for a old timer need help on occasion

Overall: Been in business for 30 years started with pencil and paper this program with Pruvan has been a giant step for me and our company.

Recommendations to other buyers: No

Needs full import on iPhone

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.

Cons: Can not perform a full import on iPhone. Very inconvenient to have to use a PC for this process.

Overall: The app works very well. It is very inconvenient to have to use a PC to do a full import. Having a feature to complete a full import ditectly from the iPhone would save time and keep work orders accurate. I hope a future update would include this.

Excellent and helpful

Feb 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: So easy to use

Cons: Jump around to get all list

Overall: Had awful time getting set up but Jeff walked me thru and made it easy and getting ready for first job. Letting them handle paperwork makes it simpler

Recommendations to other buyers: No

Pruvan preservation

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love not having to upload pictures and my coordinators able to see what I am seeing when I'm on site. It's a blessing.

Cons: Sometimes projects don't appear and you have to create a tab and manually upload into system after a hard day at work.

Overall: It's a great idea for the option to have subcontractors that don't work on a regular basis to pay for what they use. To have pictures upload in real time is a blessing for contractors as well as coordinators it's a great software I really enjoy being a user.

Recommendations to other buyers: Overall is is great and easy to use

Fast photo taking!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Saves me hours a day. Very easy to document bid work and share with customer I get fast approvals before I leave job site. .

A sense of security

Dec 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and not having to fill out a form on the computer. Just using the phone is
great.

Cons: When things upload from the phone, I'd like it to say it was uploaded or completed
successfully.

Overall: Every time I contact the helpdesk I get concise and easy to understand answers to my questions, which help me feel confident going forward with the work and I appreciate that. Our schedules are full and we always have new things to learn and deadlines, so knowing I can count on the helpdesk makes my work skills improve daily as a new vendor with BLMCo.

Recommendations to other buyers: Not at this time, we're new users. Thanks.

Pruvan works for me

Dec 10, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to use.

Cons: When u have to stop what u doing to take pictures that won't let u move on to the next pictures while u want to finish that job.

Overall: I like the program. I just wish some of the workorders were wrote so u could undersyang what needs to be done or not. I hate the ones that are broke down and u have to take certain pictures at certain times.

Recommendations to other buyers: Just keep improving... Thanks

Awesome App Streamlines Business

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How fast photos make it back to office.

Cons: Have to logon to refresh intergations

Overall: Pruvan allows us to send photos directly to our office staff from the field. Work is submitted immediatly from the field and the photos include geo coding which most clients are now requiring. With our intergations new orders are added to our queue with one click of the mouse. We have used other photo apps however this one is the most user friendly and most reliable.

Recommendations to other buyers: Add a feature to auto refresh intergrations. Daily or twice a day or every 30 min. A lot of time our work day includes order we just received that day. We then have to call office to update intergration.

Property preservation must!

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Time saving.

Cons: The web portal is a bit combersom

Overall: This product saves me about 30 minutes of my time daily. I don't have to move photos from a digital camera, compress them and then sort them. The software does it all.

Greatest app

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Pruvan for 5 years best decision I ever made, thevphotos are actually in real time

My Most Valuable Tool

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.

Cons: I have yet to find anything not to like.

Overall: I've been using Pruvan for 4 years now. It has been the most valuable tool I have. In a business that relies on accurate photos with time/date/location it is the best. On the office side it is so easy to create orders to your own specifications. It's nice to be able to create the order, shoot the photos, and even take your work orders to invoice. Pruvan has definitely been worth every penny, and it's not expensive.

Recommendations to other buyers: If used properly and you use some of the integrations you can run your entire administrative functions from this program.