simPRO Group

simPRO Group

3.5 / 5 3 reviews

Who Uses This Software?

Enterprise was designed by trade and service contractors for the trade and service industry, including plumbing, electrical, data networking, solar, HVAC and security.


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • simPRO Group
  • simprogroup.com/us
  • Founded 2002
  • United States

About This Software

simPRO Enterprise is job management software designed for trade and service industry businesses managing complex project and maintenance jobs. With extensive features for estimating, maintenance and project management, paired with smart, efficient scheduling, seamless field connectivity, on-site invoicing and payment and more, Enterprise will guide your business to provide exceptional service, and maximise your efficiency and profitability.


Features Checklist

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Product Reviews

Its Easy to use and great to update time sheets on.

Jun 21, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, Able to update time sheets and look for jobs, I think that many companies will benefit from Simpro.

Cons: When it freezes up or doesn't load at all, its frustrating because i have to start all over again, simpro is overall a good website to use

Good support. Good functionality. Easy integration with Qbo

Jun 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to schedule my Service jobs and recurring jobs. Invoicing takes no time at all. Quotes are easy.

Cons: Inventory management is difficult in my business. Also forgot to hit save a few times and lost my quote. Learnt that lesson!

Vendor Response

by simPRO Group on June 18, 2017

Thanks for the feedback Megan! Please let us know if you'd like our Customer Success team to work with you to see if we can make inventory management smoother for your business.

Mixed

May 03, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Have been along term user after countless bugs and software update floors i am sad to say it time to move on as the product is no longer supported properly and only focused on new sale not maintaining the existing clientd