Who Uses This Software?

Fleets of all sizes looking to spend more time on their mission and less time worrying about vehicle operations.


Average Ratings

37 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Unlimited users. Multiple plans available. All mobile apps are free!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • RareStep
  • www.fleetio.com
  • Founded 2011
  • United States

About This Software

Fleetio's suite of fleet management solutions helps fleets of all sizes automate fleet operations, manage asset lifecycle and track drivers with the convenience of a smartphone and the Fleetio Go mobile app. Fleets can track, score and rank their drivers, manage maintenance, fuel, vehicle inspections, parts + more. Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting.


Features Checklist

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Product Reviews

Super quick and easy to get started.

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The tutorials and webinar self explanatory.

Cons: Would have been nice to be able to change the names of the side bar lists. But not a show stopper.

Overall: Excellent tutorials. Fast and easy to use. I was up and running in a few hours. Highly recommend. A+

Recommendations to other buyers: Keep keeping it simple. Love the simplicity.

Fulfills our needs!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: fuel and service cost tracking, parts inventory

Cons: Cannot link onsite fuel inventory to a fuel addition on a vehicle.

Overall: Fleetio fleet management is exactly what we were looking for. Totally easy to use! We wanted to be able to track all of our truck expenses, and be able to see what each truck in the fleet costs per mile, and Fleetio does exactly that!

Recommendations to other buyers: Add onsite fuel tracking!!

Fleetio App

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We just started using this app for our fleet management. We have a small fleet now but are looking to grow over the next few years. Fleetio has everything we need to grow our fleet and keep good track of expenses, as well as conditions. The ease of pulling reports and sorting information is priceless to keep a handle on our fleet. I am looking forward to gathering more data as we continue to grow.

maint software

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use

Cons: n/a

Overall: was looking for a program that would cover our needs and that could also be tailored to our needs ,after months of reviewing different products
Fleetio fit eaxactly what i was looking for

Great Value Easy to Use

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using fleetio to manage our fleet of roughly 400 vehicles ranging from average car to semis for a couple months now. Overall, our experience has been great. The program is easy to use/train employees on its operations and its accessible by any device that is connected to the internet. I would recommend to any sized fleet. This has really streamlined our fleet maintenance management. Lastly, if you have questions or suggestions Fleetio Support is always helpful.

Great Product

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the product so far, but it is early days, there are a few obvious items that could improve it. It would be ideal if I could have custom fields in the Purchase, and Loan/Lease areas. This would help immensely, It would also be good to be able to bulk assign vehicles on import.

Your support team are fantastic

Why Fleetio has made our equipment maintenance worry free!

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: For years the City of Troy had a great maintenance staff but we were behind the times with documentation and timely services being performed. Since switching to Fleetio we have noticed an incredible difference with equipment being serviced on schedule. The reason is simple, I get an email from Fleetio when a piece of equipment is nearing or overdue for service. This software takes all of the worries out of fleet maintenance. I can also easily transition through the Fleetio website to find any information on any vehicle anytime without digging through piles of paperwork in a file cabinet. I can pull up a vehicle's record and see any invoice with repairs and cost with one click of the mouse. I am not a computer Guru by any means, but I find the Fleetio website very user-friendly. I only had to fumble through the site a few times before I found myself easily searching and finding the information I was looking for. I'm always skeptical when I see 5-star reviews about anything, and I am not someone who sugar coats reality. If I found this software to be useless, cumbersome, or not worth the money, my review would reflect that. This program takes the worry out of managing a fleet of vehicles. I cannot rate customer support because I have not had to call or use them for any reason. The program and site have always been accurate and working correctly. To summarize I would highly recommend this program to anyone who has a fleet of vehicles they are responsible for maintaining.

Best of the Best

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: #1 in customer service and adapting their great software to your needs.

Overall: We have been using Fleetio for almost 3 years now. I'm not sure what we would do without it at this point. Fleetio has allowed us to streamline our maintenance issues and decrease our cost across the board. Their customer service representatives are the best that I have ever dealt with.

Great software solution for growing companies.

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple to use. It is not overwhelming, but it has all the right features a small fleet need company like ours.

Cons: Worked well so far(2 years). We have not had anything come up we wanted to use it for that it can't do.

Overall: We needed a software to help us track our growing fleet. Fleetio was just the right mix of ease of use and features availability. We don't have a full time fleet manager, so we needed something that several people could use without spending hours learning another software program.

Excellent Product

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Very user friendly & customizable.

Cons: Needs ad hoc reporting.

Overall: Fleetio has exponentially helped to streamline our company driver & vehicle tracking. The interface is very user friendly, & their team continually beta tests & adds new & improved features to meet everyone's needs. Definitely worth the seemingly minimal investment.

Use of Fleetio

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Happy with the product help run the fleet of 8 motorcycles effectively, would love the opportunity to create my own reports as it does take time for some reports to be generated, frustrated about new developments only being available in the USA with no announcements when they are available world wide. Just tried the inspections function on the fleetio Go, very good, however I think you are missing a few tricks, can go over those another time.
~Thought GPS integrations would have a lot more function than `I could find.
fabulous product , great support and always customer orientated

Fresh and Contemporary

Jan 19, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple and practical use

Cons: The inability to work offline

Overall: For 2 years I've researched the cloud-based fleet management/CMMS market to find a modern and progressive product. This market is goring but let me save you time by telling you that Fleetio will come out on top and only continue to advance - great job Fleetio!

Recommendations to other buyers: I'd love to see some forecasting data on the dashboard

Fleetio Just Works

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We were looking for a more robust Fleet Management software and came across Fleetio. A couple of minutes into the free trial and we were hooked. Support is primarily done through e-mail, but the response is very prompt. We have about 70 vehicles in our fleet.

Fleetio is a good product

Dec 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reminders

Cons: Most of this is probably our lack of training so far, but you asked... lol
1. Service entries vs. work orders
2. Assignments and attaching equipment. A lot of running around to reassign or move a driver or swap a trailer etc... Data entry piles up.
3. Inventory is still a bit cumbersome.

Overall: 1. We have been using Fleetio for over a year now and the reminders component is our favorite. This internet based program sends emails to whoever needs to be reminded of driver and truck compliance issues. It saves our staff from having to review spreadsheets every week to verify expirations. And we can do it on the fly from anywhere, not just at the office.
2. The budgeting that we can do is great also. We can look at a glance and see how much a truck is costing us. Lemon? Hard driver? MPG? Service hog? You name it.
3. We group our labor to verify accountability and produce bonuses for payroll.
4. We labeled our departments like a truck. The shop is a truck, the facility is a truck, cash sales a truck, the cleaning staff a truck. Anything that has an expense. Now we can go see the cost for each dept. and create our budgets for any given time frame.
Fleetio has become a very important part of our operational support.

Recommendations to other buyers: It is evolving nicely as the programmers are fine tuning the different components.

Keeps track of what you need.

Dec 08, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Multiplayer .
Mobile.
Keeps reminders.
Webinars.

Cons: We haven't set up where the manager is tracking what was done daily.
Could use some advance help.

Overall: Mobile compatible, and easy to use. Works well with multi-user. It's like having a tinder account for your fleet!

Recommendations to other buyers: Alerts if it haven't been logged into Software sent to the manager. Would be nice to report man hours spent on equipment daily. Very good product!

A must have for fleet managers!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Here at County Fire Protection, Inc, I manage almost fifty vehicles. Could not effectively manage without Fleetio. I highly recommend you give it a try!

User Functionality

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: User functionality

Cons: none

Overall: We love Fleetio, It has really streamlined our fleet management process. The user friendly platform is a huge help. Our teams actually take the time and use the program for fleet inspections and fuel management. Thanks Fleetio!!!

Recommendations to other buyers: I would love for Fleetio to get involved in National Account Pricing, I could have all of the fleet management on one platform.

Great Product

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great on every angle, immediately contacted me and offered to schedule a time to get to know the product better. Answered any questions that I had and was exactly what we were looking for and more.

Great product

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy and very useful I am still learning about it but for the moment it seems very helpful and colaborative with all my fleet team wich is a great tool for unity and communication that matters for the company.

Time Saver!

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I find this app saves me about 1.5 hours per day in the evening when I sit down to catch up all my files. If you use it as intended, it will be a huge benefit!

Great fleet program and even better customer service.

Sep 21, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the fuel integration feature the most. I also like the reminders. I really like the dash board and being able to see at a glance what is going on.

Cons: It is very mouse friendly and I would like to see more ways to use the keyboard to navigate through the system.

Overall: Customer service has been absolutely wonderful! They have always responded very quickly, professionally, and if program was not able to do something I asked, they were very happy to submit my needs to programming for maybe future updates.

Recommendations to other buyers: I would like to see more conformity on the way to do use this. For example, I would like to be able to hover or click on any area that shows there is comment and be able to see those comments. I would like the Driver name on the Fuel Card to automatically show in the reference vs me putting it in there. We need a way to search by driver what fuel fill ups they have complete if there are any questions. I would like to see more options on reporting for the inspections.

Peace Frog Carpet and Tile Cleaning

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of updating information.

Cons: Still too early to tell.

Overall: Having used the service for a short time, it has been easy to use. As I continue to use the service I will let you know.

Recommendations to other buyers: Not at this time.

Truly Exceptional Customer Service and Product!

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In the past we have tried to manage our fleet ourselves, and we were constantly missing things! We started to look for tools to help us manage this and we found Fleetio through our GPS system GEOTAB. We have been blown away by the quality of the product! As well as the customer service!!

Outstanding all round

May 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The service offered by Fleetio's team is second to none. No matter how trivial the issue, their service was prompt, professional and efficient. Despite being on the other side of the world, nothing was too much trouble in adapting to our growing business.

One of our new favourite cloud programs

Mar 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There's not much the Fleetio team haven't thought of for this uber cool cloud program! The only thing we could ask for is integration with accounting systems our API connectors for a bit more sync or automation.

Best in Class for Value, Cost, Ease of use and Time to get Up and Running

Feb 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The experience with Fleetio for us as a small firm has been exceptionally good. We literally were up and running in 1 hour after our demo. We came to Fleetio based on a review process of several products. We had our business process modelled and Fleetio was very, very easy to superimpose and we were able to adjust some of our processes for the better quite easily - quite quickly.

We reviewed six products and Fleetio overall scored higher. We are a concrete producer and the ability to manage all types of vehicles in several locations using a common fleet was also quite cost effective.

We look forward to added features as Fleetio advances and the need for fleet management becomes more sophisticated as we as a firm mature.

Great product, great service, exactly what we needed.

Dec 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has exceeded our needs for a basic, user-friendly fleet maintenance software that even our most computer-challenged guys can figure out. The setup was incredibly simple, the cost is completely reasonable, and it has the ability to do so much more than we anticipated. We are still fairly new users, but have already been so impressed with our experience. Not to mention, every time I have needed assistance (which is infrequent considering the help guides always answer every question that comes up) they have responded almost immediately and either had or created a solution within the workday. I can't say enough positive things about the software and the team at Fleetio.

Have watched this easy to use great program improve monthly, have used it with numerous fleets

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The ease of use and great tracking program for service of med size fleets, right from the get go I suggest they not let the program get to cumbersome and bulky. When you enter data lots of fields of data can be created on the fly as you are entering the data in a field a NEW box pops up allowing you to continue on. Have used many data/service tracking programs for over 25 years in the trucking industry. Most cost way to much $$$ to get started and then you find out they are NOT really what you want, with Fleetio you get full access from day one and even if you just start with a few vehicles the program grows with you.....5 stars all across the platform

Raises the bar

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: To anyone tired of clunky, old software for fleets that does not work the way other applications work, that is not intuitive at all, that is poorly documented and hard to learn, Fleetio is like a breath of fresh air. Why does our industry settle for software that looks like software from two decades ago?

I found and played around with Fleetio while preparing a request for proposals for replacement fleet-management software in 2014. While the product was not developed enough at the time to win our RFP, this is what I wanted to purchase: a modern, online interface that was flexible enough for the Fleetio team to add features (at an impressive pace that continues today). One example: We asked for a simple VIN decoder to help save some keystrokes (year/make/model), and Fleetio instead supplied a fully capable VIN decoder that imports a whole wealth of information into the vehicle record.

I continue to use a free Fleetio account for my personally owned vehicles. While that means I am not making use of the advanced features (AVL integration, repair orders, inventory management), I have been watching their progress closely. The Fleetio team takes user input very seriously and actually implements requested features in a workable, consistent manner. A year ago, they had a lot of gaps in features compared to traditional fleet software; those gaps continue to shrink, and Fleetio is now comprehensive enough for most midsize fleet operations (and more than enough for a lot of fleets).

The next time I procure a fleet-management-information system, Fleetio will have raised the bar substantially above the traditional leaders in this market, and it would be hard to choose anything from that older generation.

Awesome Product

Sep 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent Fleet Management System. Their user interface is great, and they constantly add new functionality and new integrations, making the system so much better each month

Modern Technique

May 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has eliminated one monthly report for me because I am able to update information as it comes. It is user-friendly, and I am enjoying it.

excellent software, I feel the system is a must for any company looking to manage fleet effectively

May 05, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS- completely track everything and anything that effects your companies vehicles. Automatically updates as vital information is entered into the program, videos and customer service are great, very helpful, and extremely timely.

CONS- If you don't like dealing with customer service, it takes some tooling around to find fixes to errors that might have been entered or trouble shooting about the program itself, but overall not terrible.

A new light in an industry full of old school software

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro: Fleetio is hands down the most user friendly software on the market. I was able to login and immediately start using it for our business. It only took us a few days to get the entire company setup and up to speed with the application.

Con: Not really a con, but the application is still growing so there are still a few extra features that other applications might offer and would be nice, but they aren't an absolute need. I'm sure in due time the Fleetio team will add them. The other big thing is the new pricing structure. Luckily we got started using it right before the switch but the new pricing structure wouldn't have been feasible for our business.

We are happy with the ease of use, and how it assists us with managing our fleet

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, track costs and maintenance of our fleet

Wow - this is great

Mar 22, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Honest, best new idea in Fleet management in a long time. So many GREAT software ideas out there that cost $1000 of dollars...get used for a few years and become outdated or dont do kilometers or eng hours or require so much data input they stop getting used....I like it alot...will be evaluating for awhile for many small fleets - under 50 units that will love it.

Cons: Data backup? Where When etc? Companys to fail? So then what

Overall: Try it out for awhile,

Saves money, in the non-profit world that is something we are always looking for...

Nov 20, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Fleetio is very easy to use. It's implementation into our daily operations was very easy.

Cons: The main fuel card system we use is not compatible with the system therefore we don't use that feature.

Overall: I would highly recommend fleetio to anyone or any organization that is looking to maintain their vehicles on time and with record keeping accuracy. In 2012 we have spent a little more than usual on regular maintenance because the system helps us keep up with service mileages better than before. Because of the regularity of servicing, major problems have been at a minimum, we are no longer having extremely costly repairs due to the fact that things were not serviced in a timely manner. In return, I think we have saved thousands of dollars because of this system. The organization of service records makes end of quarter/year reports a breeze. There is no more looking through multiple files to find the right documents... everything is organzied and ready at the click of the mouse. It has been great, I don't know what I would do without the software.

A First Class Product

Oct 10, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: For great service and excellent ease-of-use you can't beat Fleetio! It's foolproof! I recommend it without reservation!

Cons: None at this time.

Overall: Recommended with great enthusiasm!