Nextraq

The NexTraq Platform

2 / 5 4 reviews


Average Ratings

4 Reviews
  • 2 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • Nextraq
  • www.nextraq.com
  • Founded 2000
  • United States

About This Software

Get to your customers in the shortest amount of time and spend less time on the road with GPS fleet management.


Features Checklist

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Product Reviews

What Happened?

Oct 07, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Loved it when we started... gave us visibility to our fleet at a glance. Could track mileage by state for reporting purposes.

not a good fit

Nov 07, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: not user-friendly, customer support did not help, no calls back when I call in. this program is not set up for our industry, so we are now stuck with product that we cannot use.

I have the plug and play products

Jan 28, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Not satisfied with product. System doesn't interact with the mobile tracking device like I was lead to believe. System does not tell you when check engine lights are on like I was told over the phone. The dispatch option is what sold me, but doesn't work as described such as employees can clock in thru the app but its not when they are in the vehicle they can clock in anytime. Also the reports don't have the notes that you type in. The app doesn't have hardly any features so you basically have to log in to the website to get full use. Oh yeah the Chevy dealership says that the device is drawing double their allowable for draw and can make your battery go dead especially with inactivity with the vehicle.

LOOK ELSEWHERE

Oct 05, 2014
3/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: We have used Nex Traq and got tricked into their contract. Everything seems great at first, and then as soon as you sign you will see extra charges on your bill, and see that not everything they initially promised is true. Ive been trying to get my units serviced nd then my bill corerrected for OVER a month and cant even get a call back from the manager because "its the months end".