Telogis Fleet

4 / 5 55 reviews

Who Uses This Software?

Mobile workforces and fleets that want to improve safety, make compliance easier, reduce costs and manage maintenance.


Average Ratings

55 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Telogis
  • www.telogis.com
  • Founded 2001
  • United States

About This Software

Telogis is the only provider who can offer you a single integrated platform to cover all your location intelligence needs. Say goodbye to individual products and switch to a complete, future-proofed platform solution. Maximize profits, security, safety, compliance and productivity. From commercial GPS fleet tracking and fuel management to route planning and navigation, our modern, web-based architecture allows efficient data exchange between common systems, right across your entire business.


Features Checklist

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Product Reviews

John Fisher

Oct 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Telogis brings great innovation and economical pricing. I love their rich platform of visual mapping and visual GPS tracking

YOU SHOULD STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE !!!

Sep 21, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I'M HAPPY I DISCONNECTED IT FROM MY SYSTEM

Cons: CONSTANTLY FAILING, AND SLOW TO RESPOND

Overall: THIS COMPANY BOUGHT OUT ANOTHER GPS PROVIDER WE HAD BEEN USING AND INSTANTLY WE HAD PROBLEMS. THE HARDWARE FAILS CONSTANTLY AND THEN YOU HAVE TO PAY TO SEND THEIR FAILING HARDWARE BACK TO THEM. THEN WHEN YOU HAVE HAD ENOUGH AND DECIDE TO GO TO A DIFFERENT PROVIDER THAT OFFERS MORE FEATURES, HAS BETTER SUPPORT, AND COSTS LESS THAN HALF WHAT THEY CHARGE, EVEN THOUGH YOUR CONTRACT IS UP AND YOU HAVE CANCELLED YOUR SERVICE IN WRITING, THEY WILL COME UP WITH EVERY TRICK IN THE BOOK TO SHAKE YOU DOWN FOR MONEY EVEN SAYING "OH SORRY BUT AFTER YOU CANCELLED IT AUTO RENEWED AND NOW YOU OWE FOR ANOTHER YEAR" BEWARE !!!!!

Recommendations to other buyers: THERE ARE A LOT OF REPUTABLE GPS PROVIDERS.... IF YOU'RE LOOKING FOR ONE KEEP LOOKING !!!

Port View Preparatory Review

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Simple, easy to use, advanced technology allowing for the supervision of transport of students to and from school and into the community.

Overall: The Telogis Team has been a huge support as we ensure the safety and security of our own precious cargo, which is our students. The software allows us to operate with ease and piece of mind when we send out students out to the community or transport them to and from school. Telogis allows us to take every necessary precaution in ensuring that our students are safe.

Dependable and outstanding service supplier.

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Easy to use.

Overall: I have had an excellent experience with Telogis. Our customer Rep. (Robin Wagner) has been outstanding. She has helped our company in many different areas from purchasing to installs to monitoring to troubleshooting problems of our GPS system. I not only depend but rely on Robin to help me keep our system up and running. I would highly recommend Telogis and Robin to any other company seeking a quality GPS system and service company that stands behind their product.

learning telegis

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: easy to use and accurate

Cons: nothing as yet

Overall: the representative was very helpful and very patience in teaching our office manager with all program devices

Recommendations to other buyers: no

Telogis Customer and Tech Support

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, reliability of the data it provides for our needs.

Overall: The staff at Telogis is always readily available to answer questions, guide and help with anything I want or need to know. They not only helpful, they are friendly. They've even helped me build reports based on our needs.

Telogis Fleet Manager review

Sep 05, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of Use

Cons: generation of reports is a little clunky

Overall: Easy set up and use from day one Allows us to track where are drivers are and what they are doing at all times during the day saving us time and money

what a great review

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It has helped us catch two thiefs quickly! With the real time tracking we recently found a truck that was driven off a job site. The police was able to capture him in less than 1 hour!

Cons: ?

Overall: Our old system was not real time reporting. The telogis system has helped us keep up with the amount of time spent on the job and the amount of time they spend driving to and from the job!

Recommendations to other buyers: worth the money!

Telogis Software

Aug 26, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Overall functionality, does what I need it to do.

Cons: Report writing, although most of it is my lack of training.

Overall: Tremendous customer support. Exceptionally responsive and detailed. Our local representatives are professional and courteous. tremendous product knowledge.

Telogis Review

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: use the software everyday..it has a couple of hiccups now and then ultimatly it responds and works great

TELOGIS SOFTWARE AND PERSONAL SURVEY

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: EASY AND NOT COMPLICATED TO USE.TELOGIS

Cons: NOTHING

Overall: SUPPORT PERSONEL IS ALWAYS AVAILABLE TO ASSIST YOU WHEN YOU HAVE A QUSTION OR NEED ANY KIND OF HELP.

Recommendations to other buyers: NO

MAINTANCE SUPERVISOR

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: I LOVE IT

Cons: DONT GIVE EXACT ADRESS

Overall: WHEN ITS WORKING ITS DOING GREAT SOMETIMES ITS NOT READING CORRECTLY AND HAVING TO DEAL WITH CUSTOMER SERVICE OVERALL ITS A GREAT SERVICE AND GREAT CUSTOMER SERVICE

Telogis Review

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: When I call Tech support they are always helpful and knowledgeable.

Overall: Telogis is a great company that we use to monitor our trucks everyday using GPS.
I highly recommend this company for your GPS tracking.
The customer service is always helpful and the webinars that they offer once a month is an added bonus so you can educate yourself with new ideas.

Telogis. Excellent GPS Service with only a few drawbacks

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Access to every unit in fleet, maps with road names better updated than google maps, ability to quick toggle between Satellite and standard map. More current satellite imagery in populated areas than Google Maps.

Cons: The biggest downfall I have seen and continue to see in Telogis is the 2 minute window in the GPS windows to receive vehicle information. Alot of things can happen in a 2 minute window and they increase exponentially as speed increases. Would also like to see satellite imagery improved in rural ares. We use this service in the oilfield and current maps would greatly increase our efficiency with locating customers

Overall: Telogis is a great tool for companies needing GPS service for their fleets. Customer service has always been top notch being fast, friendly, and reliable. I deal frequently with Donna Grosenheider who never hesitates to help me when in need.

Great Customer Support!!

Aug 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Overall Telogis has great customer support and they are always on the ball with helping us find solutions. We are currently still in the process of inputting the Fleet program and having our Employees/ Drivers get on to the the Electronic HOS & DVIR.

1 800 Got Junk? San Antonio

Aug 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use, mobile and graphic.

Cons: No real cons except without customer support it's difficult to configure.

Overall: We have moved all of our units to San Antonio for final testing on a smaller fleet. However we had left one in Houston and that truck was involved in a serious accident where the GPS reports supported our drivers' statements and refuted the police report.

Recommendations to other buyers: None.

Great experience

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Tracking. Standard reports and report options.

Cons: More flexibility to create custom reports. Wish the route detail listing was easier to scroll and read with better jump availability, click on route on map and get detail is fussy or does not work.

Overall: Calls to help line are handled quickly without a lot of questions about other things to secure my identity. Our rep returns call or emails quickly and is there when we need him.

Recommendations to other buyers: no

We Love Telogis!

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have used this product for about 8 months, and we just love it. We love all of the reports we can generate and all of the monitoring of fuel used. We love to be able to locate the units on a moments notice! Telogis is a great piece of software for any fleet management!

Great Customer Service

Aug 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The application is very user friendly and easy to navigate the maps and functions.

Cons: Would be nice if the maps were updated more frequently, but i dont believe that is something that can be fixed.

Overall: I have been a long time customer. I have looked at other products and none have been at all in comparison for quality and user friendliness

Recommendations to other buyers: Other companies had nice looking maps - or interesting icons for the trucks, but lacked in the notifications or time of updating locations. Be sure to look at all options before investing.

Review of Telogis Fleet Software

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Provided quick and accurate details about location and speed of vehicles.

Cons: Found nothing negative about the application.

Overall: Used to track a fleet of vans throughout the U.S. Provides real time information on the location of our vehicles. Also provides history of the vehicles travels.

Recommendations to other buyers: The software is easy to learn and easy to use.

Telogis Review

Aug 18, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Cons: Reports need to be simpilar, some need to be combined so all info is in one.
GPS location / mileage need to be more detailed for IFTA purposes.

Overall: Any time I have problems or questions both of my reps, Irving Maisonet and Aaron Michaels, are quick to repond. They are very knowledgable with the system and are great to work with.

Telogis Review

Aug 18, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: To fully maximize the Teolgis platform we as a business need majority of features. This would help our bottom line.

Cons: Problem solving our issues with customers service and resolving those issues in a timely manner.

Overall: Easy to use, great features, and excellent quality. Our company has been using Telogis for several years and it has helped in my roll as a dispatcher . To maximize the platform was need the majority of the features Telogis offers.

Prompt service!

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Whenever we have a question, our Account Manager is always available to answer quickly. We appreciate the quick feedback.

Telogis Review

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Platform works great for our business (oil delivery). Allows us to track our assets and helps with overall communication within our organization as well as communication with customers regarding deliveries.

Fleet Management Tools

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The customer service is great, the LMU 2xxx is easy to install. All of the reporting features are clear and easy to access.

Cons: N/A

Overall: The Telogis platform is an effective and efficient tool that we use to manage our fleet. It assist our team in managing idle time, speed and routing.

Recommendations to other buyers: Our company is in the process of implementing a new asset management software package. Our goal is to integrate both systems along with our fuel management package. We are confident that this integration will work.

Telogis Software

Aug 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: See above.

Overall: Sometimes it takes a half hour to get reports back. Also the system stops periodically and you have to reboot.

Recommendations to other buyers: Actually is very easy to use.

Trevor Sales Rep

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Trevor is great! anyway I'm not sure why this review must be 100 characters long. Everything that I have to say is already been answered. 100 characters is a lot

Trevor Hoyle/Telogis Review

Aug 18, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: One platform to access all equipment.

Cons: DOT logging app on driver devices could be improved in many areas.

Overall: Prior to Trevor Hoyle being our Senior Account Manager, I was very unhappy and at the point of terminating Telogis services. Since Trevor has become our account manager he has redeemed and reconciled our relationship and provided superior customer service that I expected from Telogis. If I were to have rated the customer service prior to having Trevor, it wouldn't have even received one star. We now have a rep. that goes out of his way to deal with our issues, follows up to ensure all is going well, and works with us to find solutions to our needs. He has been instrumental in helping educate our users which has lead us to understand and use the system more effeciently.

Recommendations to other buyers: Improvement on the quality of hardware installed on the equipment. We have had to have several replacement devices issued.

Mumme's Inc./Telogis

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Works well in even the most remote locations. Report features allow us to go back in time to pin point exact delivery locations and times, and get mileage reports.

Cons: No issues. has more capability than what I need.

Overall: We have a relatively small fleet, and we run on a very tight schedule. We first acquired this system in 2009 with the goal of tracking our vehicles without having to contact drivers by telephone. It has always functioned very well, and customer support is great about keeping us up to date on hardware and software improvements.

Telogis Fleet Tracking

Aug 18, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Setup was easy. The sales rep and our account manager were both very knowledgeable about the software. The account manager asked what reports we wanted and he set them up for us along with alerts for idle time and speed.

GIVE YOUR REVIEW A TITLE BECAUSE IT SAYS TO

Aug 18, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: CUSTOMER SERVICE IS GREAT, BUT EQUIPMENT HAS ISSUES ALL THE TIME

Planet Aid Review of Telogis

Aug 18, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Being able to track the vehicles at all times. This has come in useful, especially if there is an accident and we need to be able to verify the driver's speed.

Cons: The website sometimes runs slowly and I have trouble accessing various things.

Overall: I took over handling the Telogis aspect and I had very little training. Lynne Spiegel has been a huge help. She always responds quickly and works with me to find the answers.

Telogis review

Aug 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our firm has been a long-time subscriber of the telogis platform for truck tracking and maintenance. We were very pleased with the smooth transition to electronic hours of service recently, which we fully implemented in under 30 days with very few issues.

GPS Review

Aug 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: monthly service cost is reasonable and our contract provided updated equipment without cost for the parts or labor.

Cons: Since I do not use the system everyday it takes some effort for me to find what I need. The Logistics coordinator is much more hands on with the system and practiced.

Overall: overall we like the system - our needs a minimal and the system certainly provides the locations and timelines for our trucks.

Donna's Personal Request Review :)

Aug 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The details, the cost, the customer service

Cons: A little overwhelming at the very first (not an IT guy here), but that's it. Everything else is great

Overall: Took a short bit to get used to but gives more than adequate details to be an asset to us. Customer service is the best we've ever run across.

Recommendations to other buyers: Not fully integrated yet with this system. May have something to write later

4G upgrade

Aug 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: We have the gps installed for years, but upgrading to 4G definitely gave us a better and more precise location tracking.

Telogis Sat Camera view

Aug 18, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Customer service

Cons: Camera view times are very limited, access to viewing requires multiple steps

Overall: Great customer service, Overall like the product. I'd like to have more real time, smoother camera access.

Crescent Trucks.

Aug 18, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Gives added value to our customer.

Cons: If I want to up charge the customer I cannot. If I want to pay the bill for the customer, that is difficult for yall to understand.

Overall: I have great support from the staff. Overall this is great product. I think that being able to upsell to a customer or some sort of incentive program for salesmen to offer this product aftermarket wouldn't hurt.

Operations Manager

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use.

Cons: The mobile/ app versions has some limitations that make certain things difficult on the run.

Overall: Honestly, I think all GPS providers can give you the same data. I have stuck around with Telogis for my customer service/ sales rep. They tried to change him on us and we threatened to leave.

Working with Denise!

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Instant reporting capabilities and view of our assets 24 hours a day.

Cons: Having a little trouble on getting all the accounts set up in the system but I would relate that to our own internal issues.

Overall: My experience with Telogis has been all through Denise. She is amazing at what she does and truly cares about her customers and the user experience. I typically do not take the time to fill these types of reviews out but I feel obligated to based on all of the effort I recently received from Denise on getting our account squared away. Platforms are only as good as the teams behind them to help facilitate the process and user experience and I believe you have definitely achieved that goal.

Product seems to work great, still learning all the options on the website

Jun 30, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The website seems to be very informative, definitely haven't used all the tools that are available but we are still learning. Every time I have had an issue with the product I have gotten quick service. Only downfall I have had is that when we made the transition we had some units that weren't compatible or defective so we lost a couple months productivity for a number or vehicles in the fleet. I get quick responses on getting the new units repaired but when I ask about a credit for the lost time I haven't heard a answer for a number of months now. I am hold that they are looking into it every time. Other then this the product works great!

I dispatched gasoline tankers for over 20 years. I don't know how I did it before Telogis.

Jun 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've gotten so used to following the trucks on the map--It is so vital for timing. The mileage factor is also a plus. Our rate chart is set, so when I can show a customer actual miles, they feel the confidence of knowing they're paying actual cost.

Keep up the good work. Excellent support from Rep and techs.

Not easy. Difficulty loading markers. Lack of instruction. Could be powerful if it was understood

Jun 25, 2015
3/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: Had 9 transponders recently changed and am now receiving no signal error messages. Never had this before. Was given explanation from cust service which didn't seem reasonable. It is hit and miss. Love the map, but in internet explorer, it does not seem compatible. In chrome, it is. Report generation is good. More training on all aspects would be very helpful.

Beware of this company motives

Mar 03, 2015
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: This company main goal is to get you on board, and yes like all newer technolgey I'm sure you will find it to be useful. The problems I found is the ol' fine print tatic when it is time to move on to better service they will come at you with scare tatics to make you thank you owe them for service going forward. Beware!!!!

Howell's Review

Nov 24, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Only current concern is with some of the devices. We have had several that stop transmitting. We usually have to bring them in and mess with unplugging and plugging them to get the to work again.

Requested Comments

Nov 18, 2014
3/5
Overall
1 / 5
Ease of Use
4 / 5
Customer Support

Comments: All across the board, all the employees who use Telogis do not like the new revisions. Everyone has said it is not user friendly like it was before the changes. No one has much time to dedicate to Telogis, and honestly, all we use it for is to see where our vehicles are and their history. I am the one who updates information on drivers and trucks, and it is so difficult now, unlike before, that it is discouraging. We are not in need of all the bells and whistles, which I understand could benefit certain types of companies, but it is way too complicated now for those of us that look at Telogis.

I like it overall and think there is room for improvement

Nov 18, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our business has benefited greatly from being able to know where are vehicles are at all times.
I think that the iPhone and iPad apps could continue to be improved. I think it would be great if a screensaver version of the web version was developed where you could select 'Telogis' as the screen saver and it would show a live map of where all the vehicles are. It would be great if Telogis would integrate with Waze for live accident, incident, and traffic data. Trevor Hoyle in customer service does a great job.

Telogis GPS Fleet Management, Routing & Navigation

Jul 11, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: From the little bit that i use the software it does everything that is expected. Great Job. No bad reviews from me.

Customer Review

Jul 10, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: It's pretty accurate on the time of arrival and departure of the vehicles. Customer service is quick and helpful and follow's up, which is great. The site is pretty easy to navigate, user friendly.

Cons: Sometimes it will not give you the address where the vehicle is or was for a certain period of time. It will only tell you city and state but no exact address, this is a problem sometimes as we are a small company with a small fleet that we need to keep tabs on very regularly. Sometimes the icon used to show a moving vehicle displays that it is idol but moving at the same time, can be a little confusing.

chuck wiggins

Jul 09, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: good product easy to use

Telogis GPS Fleet Management

May 28, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Telogis Fleet Management for about 7 years and have had an overall positive experience with it. We did have some difficulty with a few of our transponders not working correctly but once we connected with the right people within Telogis the problem was quickly resolved. We have started with a basic set of capabilities to simply track our fleet but hope to expand into other components of the system as the need develops.

I highly recommend The Product

Mar 27, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The system is excellent and very user friendly for managing your fleet of tractors. It provides excellent Logistic tools

Cons: I do not have any Negatives about the system.

Overall: I highly recommend The Product