Manning Navcomp

RASTRAC

4.5 / 5 24 reviews

Who Uses This Software?

Transportation industry, security industry, education fleet management, rental equipment companies, local government, oil and gas companies, construction companies, municipalities and government


Average Ratings

24 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Manning Navcomp
  • www.navcomp.com
  • Founded 1993
  • United States

About This Software

RASTRAC helps you manage your growing fleet of vehicles around the world. Fleet management solutions need to be efficient and constant, and RASTRAC's comprehensive GPS tracking services help reduce your fuel waste, ensure on-schedule transport, and help you monitor your most valuable assets every inch of the way. RASTRAC knows that the cargo you're transporting is an important asset, and so is the fleet of vehicles you rely on to get it where it needs to go.


Features Checklist

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Product Reviews

TOTAL SATISFACTION WITH RASTRAC DEVICES

Mar 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and great support

Cons: n/a

Overall: Since the first day I met a Rastrac representative I have been totally satisfied with their customer service and their devices. The devices we use allow us to track equipment location and mechanical operations. They allow us to make decisions about our equipment while the equipment is in the field that we could never do before. We are able to determine possible equipment malfunctions as they begin to happen and determine operator error as well. The ability to determine operator error has decreased our number of nuisance service calls by 75%. This has been a huge savings in money and time. The device information has also allowed us to correct equipment problems in the early stages that also save us a tremendous amount of time and money. The ability to know where all of the equipment is at all times almost eliminates all stress. I am totally satisfied with the Rastrac equipment and their support team.

Hotsy Carlson Review

Mar 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: customer support is wonderful! customer suppor representatives have been great! Thank you so much for all your patience with me too. The trackers that are on my equipment have helped me keep track of where my equipment is and has also played the part in recovering equipment that was stolen.

Service and Support

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use. lots of feautures

Cons: none

Overall: Manning Navcomp has been outstanding in customer service. Helping in solving problems as well as helping develop new way to us this product. The sale staff is away available to answer any question on new and old products.

Recommendations to other buyers: none

Great Service/Product

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Worked with Randy and staff to get unit turned on and tested. They explained the unit
and how it worked in a timely manner. Thanks great job

Happy Customer

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Anytime I have any sort of issues they always come through and resolve my issue. They always take time to listen to my concerns.

Excellent service, functionality and operability

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The functionalities provided by the platform

Cons: Sometimes it operates slowly

Overall: Use of platform to provide service to clients, expectations fulfilled and pending improvements to avoid slow operation,

Vehicle tracking

Mar 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The team worked with us to find the best solution and followed through to make sure we were taken care off. Good job.

Great Service.

Mar 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: we can find our equipment.

Cons: very little.

Overall: We at ASCO have had two big projects where we need Mr. Wells and Rastrac and they have pull through both times with flying colors. ASCO is vary pleased with Mr. Wells and the service he has provided to us.

APD RASTRAC REVIEW

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: GPS is awesome. Great sales and customer service!!! MIcheal Wells is a great saleman and is easy to access. Mike the installer does quality work.

Good as gold!

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Peace of mind is worth everything , and Ractrac gives it to you on a silver platter! What a wonderful and professional organization , and I cannot speak highly enough of the gentleman behind the organization, Randy!
Do yourself a favor, and if you are considering a tracker service, contact Ractrac today!

Good as gold!

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Peace of mind is worth everything , and Ractrac gives it to you on a silver platter! What a wonderful and professional organization , and I cannot speak highly enough of the gentleman behind the organization, Randy!
Do yourself a favor, and if you are considering a tracker service, contact Ractrac today!

Rastrac is a great product and assists us everyday in monitoring our fleet usage.

Sep 24, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Rastrac is easy to use.
Reporting features are very useful.

There are sometimes issues with the product and the browser.

Rental store asset management

Sep 21, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software is easy to setup and navigate. Notices / alerts when equipment leaves a GEO fence seems to be sporadic.

Excellent vendor

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was very happy to learn that this vendor has taken over the company who was servicing my GPS needs. It is all a smooth sail now.

Revelations have occurred!

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love this service! We had been having issues with employee disputes on times and this has essentially gotten rid of that issue. By knowing where the fleet is at all times we are able to pinpoint the discrepancies with employee time issues and either confirm whether accurate or not. It has saved us a lot of money and time spent arguing with employees. I recommend this service to everyone we meet.

I have been using RASTRAC for several years and have found the software to be extremely user friendl

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My experience with RASTRAC has been totally positive. There is nothing negative about RASTRAC. The software is user friendly and RASTRAC has made changes on a regular basis to keep up with the ever changing technology environment. RASTRAC has a representative named Michael Wells and he is the best representative of any company I have ever seen. RASTRAC is a superb company. I would recommend RASTRAC to everyone.

AWESOME!!!

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CAN'T COMPLAIN. VERY EASY TO DEAL WITH.

About the Software Reports and Hardware.

Sep 13, 2014
2/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: We were using the devices MT Gu, MT GI, MT GL and Some satellite devices.
Devices are simply superb. But It needs to be improved in Hardware and Software Reports.

Regarding software reports,
We need Speed Reports with duration i.e how much driver over speed the vehicle on given limit.
and Location Speed Reports (If we apply the speed limit to the location, those records should be displayed within that location with given speed limit).

RASTRAC

Sep 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The RASTRAC system is the easiest system that I used, have had no problems with any of or units to date, the website is very easy to navigate.

Great customer service

Sep 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tracking our equipment was a first for us. Gus helped us figure out the solution to our tracking needs and got us the equipment quickly. When our tracking unit went out, they promptly analyzed the unit, replaced a defective part at no charge and got it right back to us. Everyone I've talked to at Rastrac has been very friendly and helpful.

So easy even a grandmother can use it!!!

Sep 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system has been a GOD send to me and our company!! The staff is extremely pleasant and take their time with helping you . From Sales to Tech support have been wonderful! Even for this not so computer savvy employee !!

This is an upgrade...?

Aug 18, 2014
2/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: Cons... only his one map, was able to track each aircraft on a seperate map( old system), what happened to the auto scroll feature, updates are slow, to non-existent, I liked to old system better.
Pros...don't have any at this time.

Best Fleet and Asset management service in the business

Aug 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Outstanding fleet management and asset tracking software. There are two models, a thick desktop based application and a web based solution, which gives us a great deal of flexibility in terms of use. With a hardware agnostic approach Rastrac gives a wide range of solutions for in vehicle monitoring, as well as mobile resource management from a smart phone or hand held, and also remote monitoring and tracking for fixed as well as mobile assets. Rastrac does not lock us into a proprietary one solution fits all management software, but provides options and most importantly flexibility in our asset management software that evolves rapidly as the M2M landscape changes daily.

Whats up with Skippy?? Why is it so good!!

Aug 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Same with Rastrac!! Why is it so good?!

Couldn't ask for more!! It has a predilection for finding vehicles that is uncanny!!! I feel it could prognosticate the vehicles location given the use of Einsteinian special relativity in the code. Hmmm.....

Until next time, thanks for all the fish!!! Keep up the great work!!!!