Who Uses This Software?

Although many of our customers are in the food industry, many more run the gamut from alcohol to package delivery


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Onfleet
  • onfleet.com
  • Founded 2012
  • United States

About This Software

Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their local deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries for businesses in 50+ countries around the world. Try Onfleet for free today!


Features Checklist

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Product Reviews

Great API integration

Feb 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: Delivery service in San Diego area providing same day service for medical patients. Using Onfleet for 5 years.

Vendor Response

by Onfleet on February 21, 2017

Thanks very much for your review! We're excited to be working with San Diego Organics. If you have any further feedback, please email us at support@onfleet.com. We're here to help!

Great product!

Feb 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: My company uses Onfleet on a daily basis, have had no issues and it performs very well. We use the driver app and the web based platform.

Vendor Response

by Onfleet on February 21, 2017

Thanks very much for your review! We're excited to be working with the Dayjenay team.

Fast & very practical tool

Feb 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's very easy-practical to follow up and navigate while on site or in the app.

Cons: That our driver or the driver suddenly can get losted, due that we lose vision or site of him. In other words, the green blinking circle, it suddenly turns off, not because the driver turned off his on duty status. We are very worry that we can loose clients if we face again the block out mentioned before. Thanks that we could see we got a sales in our account we could respond.

Overall: Overall it's has been an outstanding performance, just a few drawbacks we faced some weeks ago or have been facing still now, 1) A total black out, the task of our client it never showed up (we were blind) and 2) when it turns on or it turns off sometimes in driver's cel or in the lap top's dashboard the status of our driver. Thanks for your attentions and time. Enjoy your weekend.

Recommendations to other buyers: That's all, and thanks for your great support, on time.

Vendor Response

by Onfleet on February 21, 2017

Thanks very much for your review! We're excited to be working with the 4GO team. The issues you encountered seem to be related to cellphone reception / connectivity. We will relay it to our engineering support team to investigate!

Efficient platform

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have been using Onfleet for a local delivery company with a fleet of 70 people and the platform proves to be very efficient.

Vendor Response

by Onfleet on February 16, 2017

Thanks very much for your review! We're excited to be working with the dahmakan team.

Easy. Reliable. Seamless

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been using Onfleet for quite sometime now. Our clients love the notifications and ability to track their delivery driver. This application not only makes the task of dispatching easy but works well for branding a company's image. Keep up the great work guys!

Vendor Response

by Onfleet on February 15, 2017

Thanks very much for your review! We're excited to be working with the Pharmsquad team.

Best logistics software we've come across

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Functionality and willingness to add features we request.

Cons: Would like to see routes get optimized based on start / end location vs. hub approach.

Overall: Onfleet was able to address all of our companies needs from handling automated sms messages to customers to optimizing 100s of routes for us on a daily basis. OnFleet is the most technology / company friendly logistics software we've used since we started our business.

Recommendations to other buyers: Nope.

Vendor Response

by Onfleet on February 15, 2017

Thanks very much for your review! We're excited to be working with the 2ULaundry team. Your feedback regarding route optimization has been shared with our product team for review!

Easy to use

Feb 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: The app is great, but I would appreciate having more downable reports, not just a csv with all the information mixed

Vendor Response

by Onfleet on February 15, 2017

Thanks very much for your review! We're excited to be working with the LolaMarket team. I have relayed your feedback to enhance Onfleet's reporting to our product team!

Works from day one!

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Great integration, bug free, flawless.

Cons: The price is a little steep when you are a beginner, with little orders, which for us, who have to convert the currency to colombian pesos, eats up most of our profits until we have significant orders to get a lower fee per task. We have to have 2 tasks by the way, which makes it more expensive still.

Overall: For our delivery startup, we had a number of choices, some even cheaper, but the quality of the web app, the customer service, the tutorials, and mostly the top notch software which from day one worked without any bugs or issues, compared to some trials we had with other companies, was the reason we choose and love Onfleet for our company.

Recommendations to other buyers: Great software really, that's the main reason for now we chose Onfleet, we need the most reliable software till we can create our own. (The costs really can eat up our profits.)

Vendor Response

by Onfleet on February 15, 2017

Thanks very much for your review! We're excited to be working with the Comidin team. As you mentioned, with increased delivery volume the average per-task pricing starts going down very quickly :) Also, when you get to a higher volume, you'll be able to pre-purchase task credits for up to 20% off! Email us to learn more about this.

Fantastic Fleet Management Software

Jan 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic!

Super easy to use and implement! Great people.

Jan 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Onfleet has really upped our courier management game and helps us deliver a best in class gifting service. The team has communicated very well in regards to product additions we need and have even implemented many of the items!

They are a great partner.

Phenomenal product that brings big efficiencies even for small companies

Jan 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: OnFleet has been an incredibly valuable tool for our company to manage our fleet and help with customers notifications to ensure fewer missed deliveries. The web and mobile apps are very easy to use and it takes just a few moments to train our drivers. Most important the support team is second to none.

Great overall experience

Jan 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We love using onfleet its easy to use and our customers love knowing where their delivery is and how long it will take to get to them.

It would be great to be able to end a task, if one of the drivers forgets to complete it, so that the customer cant always track the driver.

Awesome product solving a critical need for our food delivery service

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Onfleet for a while and really love the product. It helps us know where our drivers are at all times, anticipate problems in the field, and have top-notch communications with our customers. The API is really easy to work with, and we use it to import our data each morning. Any issues have been quickly resolved (usually within 15 min) by the Onfleet support team. Overall we are very happy customers!

OnFleet and Meadow

Jan 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've onboarded a lot of partners specifically in the cannabis industry. The product has been extremely helpful and we love working with you. We've done a lot of the onboarding on our own but it would be helpful to have some docs that you currently use that we can customize specific to this integration. A best practices guide would be helpful. Unlocking the secrets that are less obvious like understanding how to make a call or a text from the driver app and how the phone number is anonymized.

The only complaints that we've gotten are about the Android app being buggy.

My on fleet review

Jan 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: easy of use, api, escalable.
Cons: need of a manager app o mobile user interface. address in other country's don't match google maps, and you can't input address if they don't match.