User Reviews

( 4 customer reviews )

Pros

Great support on products

Cons

Understanding the relationships between modules

Overall

Good product for smaller cities

Pros

The system has been great for our need.

Cons

The updates has to be done for all towns or users.

Overall

USTA has always been there for us.

Pros

USTI constantly updates the programs to follow changes in Tax laws, TWC, retirement, etc...that go along with a City. I can use USTI forms to figure 941's, TWC, retirement and TML Insurance. My job has become at least 60% easier because of using USTI Asyst's programs. Support is easy to access and they can get online with you to correct the problem right then, or if it is a glitch with their program, they admit it and immediately get to work to correct whatever the problem is. Once you get the correct training, USTI Asyst is very user friendly and probably one of the easiest programs you could ever use.

Cons

The only con I can think of is I didn't use their training long enough. I should have asked more questions and spent a little more money on learning all of the program instead of pieces of it and then thinking I could eventually "learn" it on my own. MY BAD.

Overall

I would recommend USTI Asyst to any City that is trying to update their systems. The financials work right along side the Utility Billing and the Utility Billing works right along side the General Ledger which works right along with the Finances, etc....If I had the chance to have a brand new data system to work with, all of the training free and all of the software free, from any other company...I would decline the offer and stay with USTI Asyst.

Pros

Clean, crisp reports. You can create your own through Access.

Cons

No cons with financials.

Overall

Asyst financials runs flawlessly. Intergrates with other applications well.