User Reviews
Little Green Light by Bicknell Information Group
USER REVIEWS - All reviews
Purchased Date: May 01, 2011
Executive Director, Center for Transforming Communities
December 01, 2011
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Pros
Little Green Light truly earns 5 stars in all the categories above. One of the reasons we chose the product is because it is so easy to use while having all the functionality we needed. There are products out there that are 'more feature rich' but they have so many features and options that they are not cost effective to use without specialized development staff. The LGL staff has been excellent at customer support - very responsive, very personable and always helpful. The LGL team also was very willing to help with our start up and data imports so we could get up and running quickly.
Cons
It is not free. (smile)
Overall
I have worked as the Development Director for two nonprofits. At one, we used Sage Fundraising 50 and at the other we used Raiser's Edge. I felt Little Green Light had the same ease of use and features that I found in the Sage software but at a much better price for the small nonprofit I now direct (and for whom I also wear the Development hat). At this point we are just building our individual donor base and I find the ability to document our relationships and contacts with constituents very useful. I use the software more to manage, track and grow the relationship than I do for back office fundraising support (gift receipts, pledge reminders, etc.). But, when the gifts start rolling in, I can see that the functionality we will need is there.
Purchased Date: March 01, 2011
President & CEO, Special Olympics Wyoming
December 01, 2011
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Pros
Customer support and responsiveness if by far the best part of the LGL package.
Cons
We are still in the process of determining everything that we need to support our program and fundraising needs and everything that LGL is capable of.
Overall
As a small non-profit we were looking for something that could handle a relatively small database that was cost effective for our budget. Little Green Light has been the answer!
Purchased Date: January 01, 2011
Office manager, Portsmouth Athenaeum
December 01, 2011
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Pros
- Easily installed
- LGL people extremely helpful & they listen to their users
- Both data entry and getting acknowledgement letters out is now a breeze
- Easy access for all people in the organization
- High quality development software that is affordable for small organizations
Cons
- The reporting is awkward but they're working on it
Overall
I would highly recommend Little Green Light for both small and medium size organizations. The start up and installation is easy so you can be up and running in no time.
Purchased Date: August 01, 2011
Executive Director, GW Hillel
November 30, 2011
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Pros
We switched over to LGL this past August and it's been such an easy transition. The customer support is second to none, and the interface is so user-friendly.
Cons
We are still learning some of the functionality and how to maximize the system. There are plenty of reports, but some are missing - BUT, they are so responsive and always willing to listen to feedback and implement those changes. I wish there was a mobile app for LGL and I know it's in the works.
Overall
You can't beat the price, and you get a lot of bang for your buck!
Purchased Date: July 01, 2008
Executive Director, In the Arena
November 30, 2011
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Pros
Little Green Light (LGL) has too many virtues to extoll in this small a space. In truth, the best way to see what it has to offer is to jump on the site for a demo, or better yet, to get in touch with one of the two founders of this family-run business: Nick or Chris Bicknell. Given that the two brothers have brought this great product to market in tandem and that they're equally committed to building it out in a user-friendly and customer-interactive manner, it's hard to imagine a better fit for an organization looking for comprehensive donor management tools, database management and project-building. LGL is constantly evolving, adding new features on a regular basis, while it maintains its eminently user-friendly interface. In our experience here at ITA, LGL has offered us a one-stop shopping experience for all of our donor, database, communications and project management.
Cons
No cons; I'm an unabashed fan.
Overall
Little Green Light (LGL) is a powerful and extremely effective organizational tool. By offering an intuitive and user-friendly format for data management and board/staff/volunteer connectivity, LGL preserves that most precious of all resources (especially for those of us in the independent sector): time. Thanks to the LGL platform, In the Arena (ITA) is a better organized and more productive outfit, with increased time to spend on the all-important programming and outreach. Plus, the Bicknell brothers are a pleasure to work with!
Purchased Date: September 01, 2010
Board Member, Tech Support, Vermont Italian Club
November 30, 2011
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Pros
LGL is very reasonably priced, yet robust in its features, The transition from our spreadsheet environment was extraordinarily easy thanks to the help of Nick at LGL. The uptime on the system is near perfect in my experience and the technical and operational support second to none. The system meets all our needs and we have not yet tapped all its capabilities
Cons
None of significance. The learning curve may be a bit steep for some unfamiliar with online systems, but the support is excellent. The reporting function continues to be improved with a litany of options for downloading information
Overall
For small non-profits like the Vermont Italian Club with under 500 constituent entries, LGL is an affordable and intelligent online alternative to databases and spreadsheets. It's priced right and meets our needs better than anticipated.
Purchased Date: June 01, 2011
Director of Development, Rock Point School
November 30, 2011
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Pros
LGL is intuitive and just makes sense
The features make it extremely easy to use and many things that used to take multiple steps in our old system now only take one.
The customer support is second to none. Calls and e-mails are answered or returned often times within minutes. No question is too minor to be answered and then answered again. They often send back screen captures of which button should be clicked making it very easy to do.
The accounting of various appeals, segments, goals and individuals records make it very easy to know information at one glance.
Cons
This system cannot be used to management of a school - sending transcripts, making student IDs etc but this is NOT what the system is designed to do. (I just wish it was)
Overall
I whole heartedly recommend this software and this company. My working life has changed for the better in so many ways since using LGL. I have changed the way I do everything in the database and have real pleased in showing my colleagues how easy things are now. Our efforts have definitely stepped up. I am thankful many times a day for LGL.
Purchased Date: June 01, 2011
Director of Development and Marketing, New Heights
November 30, 2011
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Pros
Intuitive
visually easy
changing menu items, tags, etc is easy
customer service is exceptional
reports I have used so far are excellent
integration with Mail Chimp a plus
Cons
I haven't found any cons yet! Oh, wait, integration with QuickBooks is on the way but not complete just yet.
Overall
This really is the best fundraising software for small to mid-size organizations I've ever seen. I have been left high and dry without implementation assistance or customer support by other companies and know how frustrating that can be. THis is NOT the case with LIttle Green Light. This software is easy to use and powerful.
