User Reviews
PhilanthrAppeal by FundTrack Software
USER REVIEWS - Sorted by Date
Purchased Date: April 01, 2007
Development Manager, WEAVE
June 24, 2009
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Pros
PA is very intuitive and easy to use. I especially like the pre-done reports as well as the journal feature. It is also a fantastic value for the price. Customer support has been truly outstanding and supportive.
Cons
When it is on a terminal server, there are problems with the email feature but I think that is more of an internal issue than an issue with the product itself.
Overall
Would buy it again in a heartbeat.
Purchased Date: March 01, 2002
Operations Manager, Cottage Housing
June 04, 2009
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Pros
Easy to use, comprehensive, great customer support.
Cons
Can't think of any.
Overall
PhilanthrAppeal is a comprehensive program that's easy to use, but BEST part is the great service. When I need help I get SAME day one-to-one support with the SAME person every time. Charles is very helpful and easy to get a hold of by email or phone when I need him. Thanks PhilanthrAppeal for making my job a lot easier!
Purchased Date: January 01, 2001
Director of Fund Development, CASA El Dorado
June 04, 2009
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Pros
Very responsive and capable tech support!
Cons
Data could is easier to manipulate though I look forward to what I am sure is even better development in that area.
Overall
I recommend Philanthropeal to other fund development directors and staff and will continue to do so.
Purchased Date: January 01, 1996
Development Associate, Sierra Adoption Services
March 20, 2009
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Pros
I highly recommend PhilanthrAppeal! I have found this database to be exactly what our agency needs and wants. It is very user friendly and not daunting at all. At the same time, it is very powerful and can pull very detailed and complicated reports with ease. The customer service is the BEST! If I ever have a problem or question, Fundtrack Software is on top of it! They call or email immediately and make sure I am well taken care of. I feel comfortable contacting them with any questions I have. Overall I think the service and the software are outstanding.
Cons
None to report.
Overall
I would highly recommend this software to anyone.
Purchased Date: March 01, 1993
Development and Public Relations Officer, Sieraa Adoption Services
August 17, 2008
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Pros
PhilanthrAppeal is easy to use. The on-line trainings are extremely valuable and in my opinion necessary to get maximum usage of the software. In my career I've used Raiser's Edge and other software, and find PhilanthrAppeal the best on the market. It's economically priced and the tech service is efficient and fast. The Call Tracking and Moves Management components are included in the initial purchase and both are outstanding. I couldn't imagine my fundraising department without it.
Cons
The only con I can think of is that we don't utilize all the features that it offers. The software is complete; yet we're not able to utilize all that it offers.
Overall
I highly recommend this software to any nonprofit that is currently looking for a software that will support the fundraising efforts of their shop.