User Reviews

( 5 customer reviews )

Pros

PA is very intuitive and easy to use. I especially like the pre-done reports as well as the journal feature. It is also a fantastic value for the price. Customer support has been truly outstanding and supportive.

Cons

When it is on a terminal server, there are problems with the email feature but I think that is more of an internal issue than an issue with the product itself.

Overall

Would buy it again in a heartbeat.

Pros

I highly recommend PhilanthrAppeal! I have found this database to be exactly what our agency needs and wants. It is very user friendly and not daunting at all. At the same time, it is very powerful and can pull very detailed and complicated reports with ease. The customer service is the BEST! If I ever have a problem or question, Fundtrack Software is on top of it! They call or email immediately and make sure I am well taken care of. I feel comfortable contacting them with any questions I have. Overall I think the service and the software are outstanding.

Cons

None to report.

Overall

I would highly recommend this software to anyone.

Pros

PhilanthrAppeal is easy to use. The on-line trainings are extremely valuable and in my opinion necessary to get maximum usage of the software. In my career I've used Raiser's Edge and other software, and find PhilanthrAppeal the best on the market. It's economically priced and the tech service is efficient and fast. The Call Tracking and Moves Management components are included in the initial purchase and both are outstanding. I couldn't imagine my fundraising department without it.

Cons

The only con I can think of is that we don't utilize all the features that it offers. The software is complete; yet we're not able to utilize all that it offers.

Overall

I highly recommend this software to any nonprofit that is currently looking for a software that will support the fundraising efforts of their shop.