User Reviews

Bernard by Bernard Data Solutions

5.0

2 customer reviews

USER REVIEWS - All reviews

"DonorOne review"
4.5
Version Info: N/A
Purchased Date: January 01, 2007

Vice President of Operations, Concerned Women for America
July 16, 2009
Geoffrey Putnam
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Conversion well thought through.
Easy layout
clean appeal coding and selection process
simple query module
campaign management and reporting is simple but robust

Cons

some selection criteria is circular-requires complex subroutines
no ability to write custom reporting

Overall

Excellent product backed by great tech support and customer service.

"Great Replacement for our House Legacy System!"
5.0
Version Info: N/A
Purchased Date: January 01, 2007

Director of Database Marketing, St Jude League
July 08, 2009
John Guzick
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

We did an extensive search to replace our aging Legacy system to save on cost, increase analytics, track inventory, improve on selections and acknowledgements, and to continue doing business with few interruptions. Not only did we find that Donor One fit our business plan, but the added bonus is the working relationship with their organization. I cannot stress the amount of assistance and recommendations they made during the conversion process and the continued support we receive from their organization. They have become true Partners in every sense of the word.

Cons

We haven't been able to encounter any cons; we communicate and solve any issues when they occur.

Overall

We've been using Donor One for over two years and had nothing but success with the fundraising software and the organization as a whole. We highly recommend the software and organization.