User Reviews

Sumac by Sumac

4.0

2 customer reviews

USER REVIEWS - All reviews

"Cost-effective, easy-to-use, flexible and improves Crow's organizational capacity."
3.5
Version Info: N/A
Purchased Date: N/A

Producer at Crow's Theatre, Crow's Theatre
October 24, 2011
Hilary Green
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Ratings Breakdown

Ease of Use
3.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
4.0

Pros

I can attest that improved efficiency in our data management and communications in the last five years is directly associated to Sumac. Most notably, it has assisted our strategies to more fully integrate audience development and private sector fundraising campaigns. When I recommend Sumac to colleagues at other not-for-profit organizations, the first thing I endorse is their terrific customer service which seems in tune and crafted perfectly for organizations with limited overhead and resources. Sumac support staff are responsive, approachable, knowledgeable, caring and willing to adjust programs so that they work for our organization, rather than our organization working around their system.

Cons

Nothing specific.

Overall

Sumac fits our needs: it???s cost-effective, easy-to-use, flexible and improves Crow's Theatre's organizational capacity.

"Great product, very user-friendly! "
4.5
Version Info: N/A
Purchased Date: N/A

Associate Director of WCS, Wildlife Conservation Society
September 20, 2010
Elizabeth (Biz) Agnew
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

Ease of use

Cons

It cant read my mind!

Overall

Sumac absolutely meets my organisations needs and compared to other software, like Raisers Edge, Sumac is much more user friendly with no compromise to its performance.