GivingFuel

5 / 5 7 reviews


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
  • Pricing Details
    We have a free starter plan, and packages starting at $59 per month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • GivingFuel
  • www.givingfuel.com/

About This Software

The Most Flexible Fundraising Platform on Earth! GivingFuel provides simple, affordable tools to help any organization maximize their donations. We provide everything you need to reach your goals including recurring donations, social sharing. text giving, app giving, mobile compatibility, peer to peer fundraising and more. We put YOU in total control: your branding, your design, your customization. See why GivingFuel will process over $250,000,000 for our clients this year alone!


Features Checklist

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Product Reviews

WYSIWYG - simple, straightforward, It Just Works!

Feb 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Giving Fuel is What You See Is What You Get. The interface is straightforward, clean and easy to navigate. Setting up campaigns is effortless. Our organization manages several annual campaigns, both event driven and ongoing. We have had great success. Basically it just works. Customer service has been excellent. Integration with our site is, again, seamless. Keep up the good work Giving Fuel!

I'm amazed

Aug 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I'm not used to these types of platforms, so it took me awhile to get the hang of working with a template. I got most of it right, but in the end there were two parts that I just couldn't figure out. I sent a message to John right from the website, and within 10 minutes he had not only fixed my issues, but also made a quick change that made the page super clean and easy to navigate. I have never experienced customer service that like before in my life. Highly recommend!

Best customer service & easy yet sophisticated user interface

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love using GivingFuel. It is easy to figure out and create basic, beautiful pages, yet you can still do sophisticated customization if you want. I like the if-then actions.

Customer service can't be beat. Someone is always available, friendly and willing to do what it takes to solve your challenge.

This is one of my favorite products to use. And at the end of the day, it helps us raise money, while creating a seamless experience for the donor.

Giving Fuel and it's staff = phenomenal

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are currently transitioning to using GivingFuel and we couldn't be happier with our decision. The ability to track donors at that extensive of a level, the ease of making forms, and the attractiveness of it all makes our jobs much more enjoyable. Additionally, the support from the Giving Fuel team has been extremely beneficial to our transition process. Their knowledge and ability to connect and explain are unmatched by other companies out there. We would highly recommend using Giving Fuel to any other college, university, or organization!

Wow

Feb 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I hesitated to write this, fearing I would put the team behind GivingFuel in a tough spot. What I mean, is there is no way they can offer the same amount of amount of time attention they gave me to each one of their customers. I am in the military and was working to set up a non-profit that both accepts funds to directly support Soldiers and Airmen, and their communities. The first person I talked to at GivingFuel was co-founder Eric. He didn't seem at all interested in me buying his product. Instead he offered his expert advice on avenues I might pursue to succeed in my efforts; even offering advice on word usage and domain names I was working to refine. I thought it was a lucky break, talking to one of two co-founders, but that was before I learned that his entire staff is just as knowledgeable and passionate as him. I had to submit three bids from like products, and GivingFuel was so much cheaper, with such a more professional look that I¿m not convinced they turn a profit. The staff I¿ve worked with reinforced this suspicion. Whether through phone or message, they all have that same refreshing, non-profit, glowing type of attitude, the type that emanates only from people lucky enough to trade in the business of altruism. Ok, enough about the staff... Setting up is easy. You can start accepting donations in minutes, and the pre-designed templates are beautiful. Or, you can customize the crap out of your site! That¿s the route I went. I'm not very techy, but their online chat and phone customer service is amazing. They can see the page you are working on from their end, allowing them to walk you through anything you might be trying to do. I have several different pages for accepting donations. For example, the page for accepting the donations that will go directly to service members is different than the page accepting donations that will be used to fund community service projects, and IT'S THE SAME PRICE! You pay for your account, not the pages. You can have as many pages as you want. The funds are sorted for you in the analytics that come with the service. This was so important to my efforts because it allowed me to start the foundation with no budget. Because I knew I could put info, pics, and even video on my GivingFuel donation page, I was able to use my GivngFuel page to communicate our foundation efforts to potential donors, rather than waiting to start the foundation after I secured funds for a future informational page. Thanks GivingFuel!

Webconnex connects the dots!

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had a lot of different payment systems and platforms for donations, and we were amazed that we could consolidate them all using webconnex! It's an elegant, simple, and powerful tool that has streamlined our processes, increased our donations and offered our donors multiple ways to give and manage their giving. On top of that, their customer service is top-notch, addressing questions and support requests quickly and thoroughly. I highly recommend.

LOVE GivingFuel 4.0

Jan 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love all the new options available with 4.0... only think to make it better would be to add the option of the system automatically sending a tribute email. Would be simple to add... just have an email field that would send a tribute acknowledgement email to the person who needed to be notified...