Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/year
  • Pricing Details
    + a 4.9% processing fee
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • GoodLabs
  • www.goodlabs.io/

About This Software

GoodLabs inserts offers to donate into checkouts, in-store and online.


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Features Checklist

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Product Reviews

It has never worked, and no one at GoodLabs can tell me why.

Aug 17, 2015
1/5
Overall
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: We signed up with this app, along with a local vendor, in December 2014. I have never been able to login to the website, even after confirming our bank account information in the manner they requested and jumping through all their other hoops. No one can tell me why it doesn't work; all I ever get is "it should be fixed in two weeks". I was also promised a refund of our fee, but I've yet to see that or a dime in donations, even though the app at the vendor's checkout has raised a lot of money. The only reason I even gave 2 stars to customer service is that they do sometimes respond, albeit unsatisfactory. Incredibly disappointed and frustrated. Nonprofits need help, not headaches.