NewOrg Management System

4.5 / 5 8 reviews

Who Uses This Software?

Non-Profit organizations regardless of service delivery type. NewOrg is a flexible solution that is configured to your specific needs. Implementation includes all training, imports, reporting, etc.


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • New Org
  • www.neworg.com/
  • Founded 2003
  • United States

About This Software

NewOrg uniquely manages Donors & Development activities PLUS Volunteers, Clients and Program/Service delivery. Fundraising benefits include prospect management, e-mail campaigns, customized event calendars, online event registration & payment processing plus extensive custom reporting. Improve your fundraising results and reduce your operating costs by managing all your relationships in one solution. Learn more about NewOrg's integrated information management and how to become more sustainable.


Features Checklist

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Product Reviews

NewOrg has given us the ability to keep track of all our sites and clients results

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Easy of using the program
Ability to change and customize our screening reports as needed
Flexibility of reports
Quick response time when requesting changes or additions to our reports
The Support person I deal with has always been very helpful and friendly
Web based - I can also look up info on my cell phone

Cons:
Reports sometimes take longer than usual to populate during certain times of the day.
Monthly fees seem high since my department is the only one using this program and I don't need all that NewOrg has to offer.

Overall, I love working with NewOrg and the services they provide.

FABULOUS

Mar 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Customer service is excellent! Timely responses and quick resolution to problems. The staff takes a very "hands on" approach to providing service and someone is always available to assist you. Con: As with any database software, it can't do "everything" we want, BUT PRO: it does nearly everything we want, and the staff is willing to collaborate to solve challenges or provide "work arounds" to get us everything we want. We love the system and recommend it to others who need to capture complex data. Their implementation and design team is unsurpassed!

Vendor Response

by New Org on March 29, 2016

Thanks Lori!

Functional, customizable, and attentive service team

Aug 07, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
- Friendly to needs of non-profits, without the bloat that comes with software for enterprises
- Dedicated team, care about serving customers
- Flat monthly fee with everything included

Cons:
- Limited to certain browsers
- Reports run slow , building them not very intuitive
- Mailing tool not always reliable / intuitive

Flexible data base system which can be customized to fit agency's needs.

Jul 16, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Data base system has capabilities to track clients we serve, volunteers who serve the clients and supporters of our agency. As the data base is built, think about the end result, what information is necessary to report. Features of the system include shared contact records, documents can be attached to records, surveys to groups of contacts, email/mail function, and flexible reporting. The mail/email module is a little difficult to navigate, but does have the ability to create templates for recurring communication.

Intuitive CRM with many features and ample flexibility

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use NewOrg to track our prospects, donors, grants, donations and volunteer activities. We also input numerous other types of constituents. The integrated eCommunications module is a key to our success in keeping in contact with all of our constituencies. It is easy to segment groups for reporting or eblasts, and to attach multiple groups to a single constituent record. The ability to add custom fields and have them appear selectively depending upon group assignments is awesome. It helps to have someone tech-savvy for self-driven customizations.

This software has provided our Ministry with much needed accountability and tracking.

Jul 15, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Quick response time in NewOrg Support!
Easy to learn and use the program
NewOrg Support is very eager and willing to help you and to provide what you need!
Cons:
Reports can be confusing if you don't direct exactly what you need and want to see as the outcome. So it's very important to know up front what you want when asking for a specific report to be made. That is more a Con on our side than on NewOrg.

Data Manager

Apr 27, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We customize to our needs, this help us in the measurements of our program as well the areas that we need to improve.

Cons: Maybe in the future i will be able to said a Cons, for now in my point of view is an ongoin process

Overall: I will recomend it for your implementation and use, is a user friendly enviroment.

Great asset to our program

Apr 08, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Be patient until you can trust yourself with the system. I personally love the system for the reports we are able to generate. We rely solely on the vendor for any problems. We use this system to keep all of our data pertaining to our program.

Cons: At times the system slows up, not sure why.

Overall: It's great and is very economical for a non-profit organization.