Help Desk Software Pricing Guide

Compare pricing for top help desk software systems using this guide. Find the most up-to-date costs for help desk solutions and get details about each of these tools by clicking on the name of the software. Learn more about their features and functionality and read user reviews. For a complete list of help desk solutions, visit Capterra's Help Desk software directory.

  Product Free Version Starting Price Frequency Per User Price Details
Agiloft $65 Monthly Yes
Alloy Navigator Express $20 Monthly Yes
JIRA Service Desk $10 Monthly No
Help Scout $20 Monthly Yes
Cayzu $12 Monthly Yes
Whatdesk $18 Monthly Yes
TeamHeadquarters $28 Monthly Yes Billed on an annual basis.
Freshdesk $19 Monthly Yes
Freshservice $29 Monthly Yes
Front $19 Monthly Yes
Web Tracks $295 One-time No
gxCommerce $40 Monthly No
HappyFox $29 Monthly Yes
Helprace $10 Monthly Yes
Helpshift $185 Monthly No Pro, Billed Annually
KronoDesk $20 Monthly Yes It is priced per # support agents per month, unlimited end users.
Issuetrak $19 Monthly Yes Team pricing or Unlimited End Users w/ Support model. Cloud & on-premises.
Jitbit HelpDesk $13 Monthly Yes
Kayako $20 Monthly Yes
Service Desk + $20 Monthly Yes integrated IT Service and Support with Asset Management.
LBi HR HelpDesk $1,530 Annually No
LiveChat $16 Monthly Yes
LiveHelpNow Suite $21 Monthly Yes
ManageEngine ServiceDesk Plus $995 Annually No
Mojo Helpdesk $7 Monthly Yes
IncidentMonitor $21 Monthly Yes We offer on premise (purchase or subscription) and SaaS. All in one price
Tracker $45 Monthly Yes
LiveAgent $12 Monthly Yes 1st Agent seat Free with all paid plans.
Requuest $37 Monthly Yes Concurrent licensing
Samanage $19 Monthly Yes We have 4 flexible editions starting at $19/agent/month & $.40/asset/month.
Supportbench $20 Monthly Yes All features are included with any plan.
SysAid $549 One-time No
TeamSupport $40 Monthly Yes Per month, per user with annual billing
TOPdesk $55 Monthly No
UseResponse $15 Monthly Yes
Vision Helpdesk $7 Monthly Yes Starts from $7 per mo per staff agent..
Vivantio Pro $60 Monthly Yes
XSellco Fusion $79 Monthly No Pricing is ticket based. Add unlimited users.
Zendesk $1 Monthly Yes

Compare more software products on Capterra's Help Desk Software Directory.