User Reviews

SMART Suite Help Desk by Internet Information and Technologies

5.0

2 customer reviews

USER REVIEWS - All reviews

"We were looking for Multi-lingual (French & English) product"
5.0
Version Info: 3.0
Purchased Date: N/A

Director, Cartels Consulting Services Inc.
November 11, 2009
Amit Tamrakar
close

Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Based on customers demand we were looking for a multi-lingual product in French and English to our customers demand in Canada.

Cons

Our customers and technical staff are very happy in using the product.

Overall

Excellent !

"SMART Suite is easy to customize"
5.0
Version Info: 3.0
Purchased Date: N/A

IT Manager, SB Group
November 11, 2009
Abdul Mohamed
close

Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

We have used SMART Suite Help and its architectural to make specific customizations of Software to meet our needs.

Our users are very happy with use of software company wide.

Cons

We have not faced any support issues.

Overall

Excellent - specially to meet your customized software needs Service Management.