User Reviews
SMART Suite Help Desk by Internet Information and Technologies
USER REVIEWS - All reviews
"We were looking for Multi-lingual (French & English) product"
Purchased Date: N/A
Director, Cartels Consulting Services Inc.
November 11, 2009
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Amit Tamrakar
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Ease of Use
Implementation
Fits Needs
Features
Customer Service
Pros
Based on customers demand we were looking for a multi-lingual product in French and English to our customers demand in Canada.
Cons
Our customers and technical staff are very happy in using the product.
Overall
Excellent !
"SMART Suite is easy to customize"
Purchased Date: N/A
IT Manager, SB Group
November 11, 2009
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Abdul Mohamed
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Ease of Use
Implementation
Fits Needs
Features
Customer Service
Pros
We have used SMART Suite Help and its architectural to make specific customizations of Software to meet our needs.
Our users are very happy with use of software company wide.
Cons
We have not faced any support issues.
Overall
Excellent - specially to meet your customized software needs Service Management.





