User Reviews
Help Desk Software by IssueTrak
USER REVIEWS - All reviews
"IssueTrak Review LTI"
Purchased Date: January 01, 2006
IssueTrak Administrator, LTI
November 18, 2009
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Vicky Smith
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Ease of Use
Implementation
Fits Needs
Features
Customer Service
Pros
The user friendliness of IssueTrak is a major plus for our industry and end-users. The system has provided improvement for recording and tracking of our service orders which has been acknowledged company wide during recent cost saving iniatives.
Cons
Additional training on different features and ability to personalize the system would be beneficial
Overall
Fantastic, wonderful - a MUST have for service departments!
