User Reviews
Loc8 by Loc8.com
USER REVIEWS - All reviews
Purchased Date: N/A
Sysadmin Administrator, Richard O'Brien and Associates Pty Ltd
December 07, 2011
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Pros
1. There are a wide range of options in relation to areas to input information
2. Reports can be generated for any and all information within the programme
3. The programme can be tailored to meet any requirements
4. Customised maintenance schedules are available
5. Self generated work orders for scheduled and preventative maintenance
6. The entire programme is user friendly
Cons
1. A few glitches in relation to server size and availability and some connections issues when editing large amounts of information, although this is probably due to our network connection speeds to the hosted Loc8 system.
2. Unable to custom design PDF output of work orders as of yet.
Overall
Overall I would definitely recommend this programme for use in the commercial real estate sector in relation to facilities and asset management. Loc8 successfully lends itself to a wide range of industries.
Purchased Date: May 01, 2011
Mr, realestate.com.au
November 17, 2011
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Pros
Loc8 is an extremely easy to use Asset Management system. Previously we managed everything in spreadsheets, which made it extremely hard to run reports. We can now export data, bulk import and run queries on users with a few clicks. Support is also extremely helpful and get problems fixed with great speed
Cons
Can be a little tricky with importing data
Overall
Definitely recommend this to anyone looking at recording all of their assets in the one place. Whether that be physical hardware, software or phone numbers
Purchased Date: January 01, 2010
IT Helpdesk Team Leader, Spotlight
October 28, 2010
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Pros
Easy to use
Easy to configure
Cons
Can be slow
Overall
All in all I like Loc8
Purchased Date: June 01, 2010
IS Manager, Sentinar
September 23, 2010
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Pros
Great User Interface.
Navigating is easy; icons make it user friendly for all types of users.
Asset Management Tool for all purposes.
Speed of system is good on both LAN & wireless.
Implementation of system is easy for end-users. web-based application based on Adobe technology.
Cons
System is dependant on Adobe updates and PC housekeep.
Overall
We would like to recommend this product to other businesses who manage assets; audit assets and report on outcome in a user friendly; economical way.
Purchased Date: August 01, 2009
Operations Manager, ACES Air Conditioning Engineering Services
August 31, 2010
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Pros
Webbased application, quick and easy accessible online by anyone anywhere with real life updates.
Excellent job and SLA management facilities, very flexible set-up options for BU's.
Almost unlimited fields for asset data collection.
Auto dispatch and scheduling capabilities.
Cons
FSR design and content, RA reporting options and tasks/activities settings are somewhat limited.
Overall
ACES have gone paperless since the implementation of Loc8 with average turnaround time of jobs substantially reduced. Highly recommend it for critical job and asset management.
Purchased Date: December 01, 2008
General Manager, ARA Group
August 12, 2010
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Pros
Template driven asset library which can be customised to suit any type of asset.
Very functional Helpdesk with good SLA management and notifications system based on both incident and workorder status.
Web based application, providing quick and simple access to users anywhere, anytime.
Fully integrated Mobile applications that eliminate paperwork, enhance field workforce efficiency, provide real time asset/maintenance feedback and speed up invoicing.
Asset-centric system that provides historical maintenance data down to the asset level, including individual faults and fault rectification status.
A very flexible set and forget planned maintenance scheduling system that auto creates/dispatches workorders when required.
Excellent dashboard reporting tool. Many other really great features and benefits I don't have time to list.
Cons
Reporting is easy to use and functional but can't produce comprehensive custom reporting.
Overall
I highly recommend that organisations (large or small) looking for enterprise grade asset management, CMMS, and helpdesk functions neatly packaged into a single on-line system, take a good look at Loc8. You won't be disappointed.
Purchased Date: September 01, 2009
Managing Director, Broad Services P/L
August 05, 2010
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Pros
Easy to use
Real time updates
Reliable
Great support
Cons
Can't think of any
Overall
Broad Services Pty Ltd manages a variety of commercial property maintenance service contracts that vary in size and nature. Due to the large amount of information for sometimes very urgent tasks we were searching for an online job booking system that would be fast, flexible and reliable to provide real time service to all our clients. Loc8 Software as a Service has provided this for us. Loc8 has been invaluable in helping us continually achieve top service results .
We have recently increased our service area to include outer regional areas of Victoria which would not have been possible without the use of Loc8 and its ability to convert work orders to SMS.
The Loc8 support team have always been very helpful with their training and we would have no hesitation in recommending the use of their Software as a Service.