iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.
Product Features
- Alerts / Escalation
- Billing & Invoicing
- Call Tracking
- Complex Event Processing
- CRM Integration
- Custom User Interface
- Customer Accounts
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Incoming Call Management
- Inventory Management
- Knowledge Base Integration
- Known Error Management
- Legacy System Integration
- Mobile Access
- Quick Incident Creation
- Reporting
- Service Renewal Notices
- SLA Management
- Support Ticket Tracking
- Website Integration
- Work Order Management
Show More Product Features
Product Details
- Platforms:
- Windows, Web Based, Mac
- Support:
- Regular Business Hours, Online/Self Service
About iSupport Software
- Year Founded:
- 1992
- Location:
- Washington - United States
- Number of Customers:
- 3000
- Industries Served:
- Various
- Stock Symbol:
- Not Available
- Annual Revenue:
- Not Available
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