Numara Track-It!
by Numara Software
Numara Track-It!, the world's most trusted help desk and asset management solution, now includes Change Management! Organize and manage your help desk and assets now. Numara Track-It! is a proven, comprehensive IT help desk software and asset management solution that allows you to cost effectively implement industry best practices, including ITIL.
- Alerts / Escalation
- Billing & Invoicing
- Call Tracking
- Chat Functionality
- Complex Event Processing
- CRM Integration
- Custom User Interface
- Customer Account Management
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Inbox Monitor
- Incoming Call Management
- Inventory Management
- Knowledge Base Integration
- Legacy System Integration
- Mobile Access
- Multi-Language
- Quick Incident Creation
- Real Time Monitoring
- Reporting
- Service Renewal Notices
- SLA Management
- Support Ticket Tracking
- Website Integration
- Work Order Management
Available on the following platforms: Windows, Web Based, Mac, Open Source, Linux/Unix
Support available: Regular Business Hours, Online/Self Service
About Numara Software
Year Founded: 1991
Location: Florida - United States
Number of Customers: over 50,000
Industries Served: Education, Government, Financial Institutions, Computers, Professional Athletics and many more.
