EnterpriseWizard is simply priced at $65 per staff seat/month hosted or $1,050 per staff seat purchased. This includes unlimited end users and all modules and functions. EnterpriseWizard provides a complete automation solution for your Help Desk, handling everything from help desk tickets to change requests, contract renewals, asset management, customer surveys and timekeeping. EnterpriseWizard maps any use case with GUI-based customization and a flexible data model, no custom code required.
Product Features
- Alerts / Escalation
- Billing & Invoicing
- Call Tracking
- Chat Functionality
- Complex Event Processing
- CRM Integration
- Custom User Interface
- Customer Accounts
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Inbox Monitor
- Incoming Call Management
- Inventory Management
- Knowledge Base Integration
- Known Error Management
- Legacy System Integration
- Mobile Access
- Multi-Currency
- Multi-Language
- Queue Manager
- Quick Incident Creation
- Real Time Monitoring
- Reporting
- RMA
- Service Renewal Notices
- SLA Management
- Software Development Kit
- Support Ticket Tracking
- Website Integration
- Work Order Management
Show More Product Features
Product Details
- Platforms:
- Windows, Web Based, Mac, Linux/Unix, Other
- Support:
- 24/7, Regular Business Hours, Online/Self Service
About EnterpriseWizard
- Year Founded:
- 1991
- Location:
- California - United States
- Number of Customers:
- 250
- Industries Served:
- Financial Services and Banking, Software Services, Software Products, Education, Technology Services
- Stock Symbol:
- Not Available
- Annual Revenue:
- $2-10 Million
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