HealthCare First

firstHOMECARE

4 / 5 36 reviews

Who Uses This Software?

Our target customers are Medicare-certified home health and hospice agencies.


Average Ratings

36 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HealthCare First
  • www.healthcarefirst.com
  • Founded 1992
  • United States

About This Software

firstHOMECARE EHR software combines robust functionality with intuitive, easy-to-use interfaces that think and work the way you do. Through our mobile solution, clinicians and other field staff have the ability to perform key operational tasks and enter data in real-time, automatically syncing back to firstHOMECARE with no additional effort. Take operational performance to the next level through complete & accurate clinical documentation, positive patient outcomes and ensured compliance.


Features Checklist

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting

Product Reviews

Best Home Health Software!

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We've been with HealthcareFirst for almost seven years and we have no doubt that this is the best! Because they have been so good to us, I feel that I need to fill out this review as a gratitude to HealthcareFirst and to help other agencies who are looking for a new software to check out this wonderful company. We've tried a couple of other software programs and there is no way they can measure up to HealthcareFirst. Where do I start......I guess one of the best features is how easy it is to use, almost like working in Microsoft word. It has everything we need including the ease of having multi payor sources plus more.

Recommendations to other buyers: Be careful!!!! We checked out other software vendors in the past and they all claim to be wonderful and their presentations just make you think they are great and can do anything, but BEWARE. We signed a contract with another software vendor after watching several webinars, checking out references, and we believed they were the answer. They made it look so easy and good and the clinicians loved the way they showed the charting and notes, but in reality, it was a nightmare. The clinicians struggled with learning the charting, scheduling was horrible, reports took forever to try and pull up (if you could figure out how to put them together) and billing was very difficult. Once you sign a contract, it is almost impossible to get out of it. It is also very difficult trying to find the right software when they all seem to look good up front.

Solution Suite changed my business

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My start up business would not have been successful without HealthCareFirst. HCF provided me the Solution Suite which is a powerful software plus all of the outsource services like Coding Services, Billing Services, BI, payor connect and CAHPS in one contract. They charged me a small % of collections. This program saved me from hiring three people while we built the business.

Good people!

Apr 16, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent support at this company. Product very easy to use and web-based is very nice- no cd's to install every year when Medicare makes changes. Product gets updated several times each year with new cool things.

Best thing- all inclusive monthly fee for everything including point of care.

Cons: They have a really cool physician portal that physicians love because it automatically tracks their care plan oversight billing info, but they charge an extra few hundred dollars a month for it.

Overall: Very happy with our decision.