User Reviews

MyHMS by Centric Hospitality Group

4.5

1 customer review

USER REVIEWS - All reviews

"great for our needs"
4.5
Version Info: 1.0+
Purchased Date: June 01, 2002

ex-general manager, Hotel La Rose
November 20, 2010
evan neumann
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

This is the only PMS I have used with the ability to drive revenue, not just manage inventory. Other thoughts:
fast and easy activation;
seamless, real-time, two-way CRS interface;
easy UI;
high functionality;
zero maintenance

Cons

On the rare occasions it went down, we called and waited for InnPoints to fix it. The system lacks some functionality found in older PMS's, like out of order module.

Overall

Great system for the job. It probably can't run a 500 room Rtiz-Carlton, but it is fantastic for smaller upscale/luxury and larger economy properties.

The startup cost cant be beat.