User Reviews
RezOvation GT by RezOvation
USER REVIEWS - Sorted by Date
Purchased Date: December 01, 2008
Director of Marketing, Four Sisters Inns
August 26, 2009
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Pros
Easy to use and lots of bells and whistles not usually found at this price point, ideal for small hotels
Cons
Not as tight on security but for small hotels that is usually not an issue
Overall
Highly recommend - excellent product that is evolving and a great support team to work with!
Purchased Date: January 01, 2009
owner, Wine Country Cabins B&B
August 26, 2009
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Pros
Options galore to suit the varied needs of my inn (and most others) - VERY FLEXIBLE
Continuous backup of data to off-site server.
Data security.
Regular updates and continuous improvement.
Great help files.
Easy to use.
Integrates nicely with the Rezovation Booking engine
Credit card transactions managed easily if using Intuit CC processing.
Cons
The only reason I gave 4 stars for meets needs is that it must be paired with either the Rezovation Booking Engine or Webervations to provide online reservations from your website.
No web based innkeeper access from this particular offering, though the company does have solutions for that.
Overall
I have used other guest management programs and services and this is by far the most well developed, the best thought out and the best supported. Teamed with the booking engine it makes a great product for managing guests and payments at an inn or B&B.
Purchased Date: May 01, 2008
Co-Owner, Featherbed Railroad Bed and Breakfast Resort
December 03, 2008
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Pros
I'm not usually this enthusiastic, but this software is really excellent and the company is willing to listen to feature requests. Their tech support is also outstanding.
Cons
Runs only on Windows and also requires Microsoft Word.
Overall
It has helped us earn additional business, so I'm a big fan.
Purchased Date: December 01, 2007
Innkeeper, Inn Above Onion Creek
November 13, 2008
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Pros
The seamless integration between on-line inventory with the booking engine and inventory on BedandBreakfast.com makes my life as an innkeeper so much easier. Being able to quickly and easily change rates, minimum stays,and availability allows me sell more rooms. Also, because everything is in real-time, I never have any double bookings. Sometimes as an innkeeper, I get fixated on an operational issue and sales takes a back seat. But one of my favorite sayings is "there is no problem that more revenue can't fix" and Rezovation GT with BedandBreakfast.com and all the support that is provided, has really helped increase our revenue! The commitment of the RezOvation staff to the success of my business is evident with every contact. The return on the investment can be measured by increased revenue and by my peace of mind!
Cons
Because we are a full service Inn, I need in-depth reporting that had been part of Desktop that has not been fully developed for GT yet. Many users are not looking for the amount of detail that I prefer, nor do they have as much group business as we do so I understand that the needs of the many come before the needs of the few.
Overall
RezOvation GT provides me with great property management software and is a great sales tool. I know that the staff is always working on my behalf to improve the product and to help me be a better innkeeper.
Purchased Date: October 01, 2007
President, Inn on the Riverwalk
November 01, 2008
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Pros
Detailed management of our inventory is crutial for maximum revenue. This product allows us to manage our inventory very closely, with easy implementation of up to the minute price changes flowing through to our website.
The product surpasses other comparable products with maximum flexibilty, including an easy occupancy reporting system, compatability with our accounting software, and micro-level client marketing tools.
Cons
This product is superior to any other product I've tried. don't have any comments.
Overall
Excellent
5 stars!
Purchased Date: August 01, 2006
Owner, Camp O' My Dreams
October 30, 2008
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Pros
Support group are in U.S. and very congenial and helpful with any problems. It's a pleasure talking to the support people. They return calls promptly. Rezovation GT is program that works for both cabin rentals and the B&B rentals. I'm a small resort/B&B and this meets my needs
Cons
They had to do some programing on my computer to make it work but were very good at taking all the time they needed to correct the problem.
I also found one glitch in the program and that was fixed immediately.
Overall
The best Reservation Program that is available. Now they have teamed up with QuickBooks to swipe credit cards. It is easier without having to type in credit card number on their program. A PLUS for my business.