User Reviews

USER REVIEWS - 4 Star Reviews - view all


"Excellent Software and Value"
4.5
Version Info: N/A
Purchased Date: December 01, 2008

Director of Marketing, Four Sisters Inns
August 26, 2009
Tamara Mims
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Easy to use and lots of bells and whistles not usually found at this price point, ideal for small hotels

Cons

Not as tight on security but for small hotels that is usually not an issue

Overall

Highly recommend - excellent product that is evolving and a great support team to work with!

"RezOvation GT provides me with great property management software and is a great sales tool. "
4.5
Version Info: N/A
Purchased Date: December 01, 2007

Innkeeper, Inn Above Onion Creek
November 13, 2008
Amy Dolan
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

The seamless integration between on-line inventory with the booking engine and inventory on BedandBreakfast.com makes my life as an innkeeper so much easier. Being able to quickly and easily change rates, minimum stays,and availability allows me sell more rooms. Also, because everything is in real-time, I never have any double bookings. Sometimes as an innkeeper, I get fixated on an operational issue and sales takes a back seat. But one of my favorite sayings is "there is no problem that more revenue can't fix" and Rezovation GT with BedandBreakfast.com and all the support that is provided, has really helped increase our revenue! The commitment of the RezOvation staff to the success of my business is evident with every contact. The return on the investment can be measured by increased revenue and by my peace of mind!

Cons

Because we are a full service Inn, I need in-depth reporting that had been part of Desktop that has not been fully developed for GT yet. Many users are not looking for the amount of detail that I prefer, nor do they have as much group business as we do so I understand that the needs of the many come before the needs of the few.

Overall

RezOvation GT provides me with great property management software and is a great sales tool. I know that the staff is always working on my behalf to improve the product and to help me be a better innkeeper.