User Reviews

( 6 customer reviews )

Pros

Options galore to suit the varied needs of my inn (and most others) - VERY FLEXIBLE
Continuous backup of data to off-site server.
Data security.
Regular updates and continuous improvement.
Great help files.
Easy to use.
Integrates nicely with the Rezovation Booking engine
Credit card transactions managed easily if using Intuit CC processing.

Cons

The only reason I gave 4 stars for meets needs is that it must be paired with either the Rezovation Booking Engine or Webervations to provide online reservations from your website.
No web based innkeeper access from this particular offering, though the company does have solutions for that.

Overall

I have used other guest management programs and services and this is by far the most well developed, the best thought out and the best supported. Teamed with the booking engine it makes a great product for managing guests and payments at an inn or B&B.

Pros

I'm not usually this enthusiastic, but this software is really excellent and the company is willing to listen to feature requests. Their tech support is also outstanding.

Cons

Runs only on Windows and also requires Microsoft Word.

Overall

It has helped us earn additional business, so I'm a big fan.

Pros

Detailed management of our inventory is crutial for maximum revenue. This product allows us to manage our inventory very closely, with easy implementation of up to the minute price changes flowing through to our website.

The product surpasses other comparable products with maximum flexibilty, including an easy occupancy reporting system, compatability with our accounting software, and micro-level client marketing tools.

Cons

This product is superior to any other product I've tried. don't have any comments.

Overall

Excellent
5 stars!

Pros

Support group are in U.S. and very congenial and helpful with any problems. It's a pleasure talking to the support people. They return calls promptly. Rezovation GT is program that works for both cabin rentals and the B&B rentals. I'm a small resort/B&B and this meets my needs

Cons

They had to do some programing on my computer to make it work but were very good at taking all the time they needed to correct the problem.
I also found one glitch in the program and that was fixed immediately.

Overall

The best Reservation Program that is available. Now they have teamed up with QuickBooks to swipe credit cards. It is easier without having to type in credit card number on their program. A PLUS for my business.