Who Uses This Software?

Hotels, B&Bs, Properties between 1 and 75 rooms


Average Ratings

63 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Base7booking
  • www.base7booking.com/
  • Founded 2012
  • Switzerland

About This Software

Base7booking is a hotel technology startup present in 45 different countries around the world. We create web products that help hoteliers (and many others) manage their hotel(s) & properties more efficiently. Our main product is a cloud-based hotel property management system (PMS) that empowers hoteliers with the expertise and marketing tools used by other successful hoteliers. Our team was founded by innovative hotel owners, ambitious hotel management school graduates, self-taught programmers.


Features Checklist

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

Product Reviews

AMAZING - Base7booking - JUST AMAZING

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We can work and use it everywhere. The cloud makes it so easy!

Overall: We got it - we use it - we keep it.

Base7booking - PERFECT!

We can work and use it everywhere. The cloud makes it so easy!

Vendor Response

by Base7booking on April 04, 2017

Thank you Boris! We hope that everything is going well in Zermatt! Cheers from Germany

Facile rapide et pratique

Aug 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: accessibility

Cons: you ca not choose how all your reports will be printed

Overall: Easy to use and easy to install
Very efficient for small business like ours (28 rooms)
you receive all needed information rapidly and reflect easily the situation

Recommendations to other buyers: use it

Vendor Response

by Base7booking on August 15, 2016

Dear Laurent, Thank you very much for your kind review and our Base7 team really appreciates it. For the reports, we are currently working to develop print/export buttons for all the reports found under the statistics and accounting tabs as we do hope to provide our clients with all the necessary tools for the short-term and long-term objectives. Kind regards, Hotel Care

3 years of better organization

Jul 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: a few issues remain unsolved even after a few calls and enquiries to customer support . A few issues also with the spanish billing system, not fitting the base 7 format perfectly ...

Overall: I ve used the software for 3 years and am very happy with it, and if I don t use it to its full potencial, it s merely because of my lack of time and poor computer skills to look fully into it . Still it has improved the all organization a lot ...

Vendor Response

by Base7booking on August 15, 2016

Dear Laetitia, We could like to take this opportunity to thank you for your feedback on Base7 and it is great to hear that you are still happy with the system after three years. Regarding the few issues you have experienced, could you please write to us directly at support@base7booking.com mentioning the issues you have and we will do our up most to solve them for you or to guide you on how you can proceed to achieve a similar result on Base7. Kind regards, Hotel Care

Easy and Use friendly

Jul 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to train other people with.

Cons: we have to use a separate cc system in order to charge cc.

Overall: The system is very easy to use, i learned it 3 days, we totally recommend it!! The staff is very comfortable using it, and make check ins and check out to do it really fast.

Vendor Response

by Base7booking on August 15, 2016

Dear Josanny, Our Base7 team would like to thank you for your kind review of our system. We are happy to hear that you and your staff find it comfortable and easy to use. Regarding the credit cards, we are working with a partner called Stripe, which would allow you to charge credit cards directly via your Base7. If you would be interested by this we would be more than glad to guide you through this setup and show you the different things you can do by using Stripe as your payment gateway platform on Base7. We would like you remind you that we remain at your disposal and are happy to answer any questions that you have. Kind regards, Hotel Care

Great Job Base7Booking

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the ease of moving around the different areas, the dashboard keeps me up with what is happening , able to add and change rates which change all my site without having to leave base7booking

Cons: not being able to add a last minute promotion to attract more direct traffic. wish it could automatically send emails at different stages of a guest stay , pre arrival arrival day prior to departure and review at finish .

Overall: looked , looked and looked some more at all the different programmes available , tried a lot of demo sites , found base7booking, and that was the 1, I could not fault the service I received when I was just inquiry on the functions and cost to suit my small property. It ticked all the boxes,

Recommendations to other buyers: keep up with your support, it is such an important part of what makes this programme great. not sure if it is available , i will be following up, but to be able to have paypal linked for payments. otherwise great job.

Vendor Response

by Base7booking on August 15, 2016

Dear Sandra, We thank you very much for your informative review and it brings us great joy to hear that our system ticks all the boxes for your hotel¿s daily operations. Regarding the cons that you mentioned in your review, we do not have a solution for that at this moment in time but we take good note of these features and will communicate these to our team. We hope you continue to have a good experience with Base7 and we remain at your disposal. Kind regards, Hotel Care

Full control

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to see the bookings and make invoices.

Cons: Little bit difficult to set up the first time and make it all work together. Got good help from Base7.

Overall: No overbookings. Integrated with our own web-site as well as booking.com and Expedia. Easy to work more people inside at different level. Must have.

Recommendations to other buyers: Remember that you also need another plattform like Cubilis.

Vendor Response

by Base7booking on August 15, 2016

Dear Geir, We would like to take this opportunity to thank you for your positive review and for your continuous trust in Base7booking. We are always aiming to improve the easiness of setting up the system and learning how to use it by providing our customers with setup and training sessions where we walk you through the software and answer any questions you may have. If you think of anything else we could do to ease our clients¿ transition to Base7booking, we kindly ask you to send your suggestions to support@base7booking.com. Kind regards, Hotel Care

Professional, easy, user friendly, good service and support,

Jul 27, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Security, flexibility, no fix point at front desk. We can use it at any place with any kind of pc. Good people with even better ideas.

Cons: Internet can be slow.

Overall: We had a much more difficult programm before. Base7 is easy to handle. Recruting new staff is no problem. If there is a problem, the support people are available within very short time.

Recommendations to other buyers: Get it!

Vendor Response

by Base7booking on August 15, 2016

Dear Bruno, Our Base7 team would like to thank you for your review and it is brilliant to hear that you are happy with the system and the support team. Please keep note that we remain at your disposal and we are happy to answer any of your questions. Kind regards, Hotel Care

Excellent solution

Jul 27, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, clarity, reliability, integrated to almost every other channels through Cubilis (Beware, payant!)

Cons: Some basic features broken, such as downward price counting and other small things

Overall: The staff is competent, the solution very good, well thought by hotel professionals. Debugging takes some time though as some basic functions are still broken. But with the new version coming soon we hope they'll be adressed. If you are looking for a frontend solution but are afraid that your staff won't understand it, take Base7Booking! The solution is powerfull but very easy to get ahold of

Vendor Response

by Base7booking on August 15, 2016

Dear Laurent, We would like to thank you for your feedback on the Base7 system. As you mentioned the old version we are glad to inform you that the new version is now available and you can use it. All of our new features are now implemented directly on the new version. You mentioned some broken basic features ¿ could you please send an email to support@base7booking.com detailing these in order for us to provide you more information for these. We hope that you keep enjoying the use of Base7 and we remain at your disposal. Kind regards, Hotel Care

Hotel Les Deux Magots à la Roche Bernard work with Base7booking, Morbihan 56130 - 0299906813

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software is very easy to use and full functionality in these

Overall: Base7booking allows us to optimize our availability , we are about to do to overbooking and we sell the last room on all systems , up to the last minute

Vendor Response

by Base7booking on August 15, 2016

Dear Amelie, The Base7 team would like to thank you very much for your review.We are happy to hear that our system works well within your hotel and allows you to optimize your availability. Please note that if you have any further questions we remain at your disposal. Kind regards, Hotel Care

Great features and support

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The SGUMUL is really user-friendly, so easy to use that anyone can handle in a really short time.

Cons: The development of new features and functionnality takes time. And that's the only con we can say about it.

Overall: We've been using Base7Booking from the beginning. It's been a great help for us so far. And we cannot imagine using an other software.

Recommendations to other buyers: Do not wait to start using it.

Vendor Response

by Base7booking on August 15, 2016

Dear Frederic, We would like to take this opportunity to thank you for you review and are happy to hear that you cannot imagine using another software. We would like to ask you about the development of new features and functionality. Are there any particular features and functionalities that you think we have not updated or implemented? If this is still the case, we kindly ask you to send us a list of these to support@base7booking.com and we will get back to you as soon as possible. We thank you again for your continuous support of our system and we remain at your disposal should you have any further questions. Kind regards, Hotel Care

Base7booking - easy and functionnal

Jul 27, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: A new employee will very quickly understand and be able to work with the software, it is realy maniable

Cons: So small things that have to be fixed

Overall: Using this software for now 3 years, all of out team really like it. It is easy to handle, and always improving.

Recommendations to other buyers: I can recommend it to all hotel owners

Vendor Response

by Base7booking on August 15, 2016

Dear Catherine, We thank you very much for your review and happy to hear that even your new employees can easily adapt to the software. You have mentioned that there were a few small things that have to be fixed. Could you please inform us on what they are by sending an email to support@base7booking.com in order for us to update you on these features. We thank you in advance and we hope you continue to enjoy using the Base7 system. Kind regards,

Always with me

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and very clear

Overall: Easy to use,always very friendly and patient customer care! Everyday!! Ask any question:you ll get your answer immediately!!

Vendor Response

by Base7booking on August 15, 2016

Dear Caroline, We would like to thank you very much for your review. It is great to hear that you are happy with our services and that you find the system easy to use. If you have any other questions we remain at your disposal and we hope your experiences at Base7 continues to be a good one. Kind regards, Hotel Care

Great solution fur us

Jul 27, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and usable from anywhere

Cons: Some small promised improvements are still not done

Overall: We are a 30 rooms hotel and this program fit us perfectly.

Vendor Response

by Base7booking on August 15, 2016

Dear Lysiane, We would like to thank you for your review and we are very glad to hear that our solution is working great for you. Regarding the small improvements you desire on the system, we kindly ask you to please send us the list of improvements you wish to see on Base7 and we can analyze these and get back to you for these. We look forward to hearing from you and wish you great experience with Base7. Hotel Care

A good system with a few inconveniences

Mar 17, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The hotel management part is great; very easy to use and quite intuitive. This means that 80% of what you need to run a hotel is very well done.

There are two not insignificant inconveniences:
- the financial reporting is poor. Difficult to understand and not possible to produce simple, well formatted reports for most of the reporting requirements.
- the booking platform does not allow for the creation of offers. This means that the prices on the hotel site are nearly always more expensive than those on Booking,com or Expedia. Thus making it almost impossible to convince clients to reserve using the hotel site. "Book through our site and we will give you the reduction when we send the confirmation" - good luck!

Vendor Response

by Base7booking on March 30, 2016

Dear Peter, Thank you for having taken the time to send us your feedback. I am glad to see that you find our system easy to use as this is one of our main focus. Regarding the financial reports, we understand your point of view and have planned to improve this in the coming future, I hope it will shorten the gap that you currently see. Concerning the offer on your website, we are now able to propose a new Booking Engine to our clients who allow them to do this kind of offer. This one will come with an additional cost depending on your number of rooms and will be managed by the Base7booking team. We would like to inform you that a lot of improvement has been planned for 2016 in order to help you to increase your direct bookings. The reservation tool is part of this strategy alongside the direct connection between Base7booking and some metasearch engines. Please do not hesitate to come back to us if you require more information, we are always glad to hear from you.

Very good

Mar 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Perfect system, easy to use for a hotel of +/- 40 rooms.
Good customer service.

Flexible software

Feb 19, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We are juste at the beginning of using this software base 7. We are very happy with it. They are still many questions (staying without answer) we have the feeling "base7"Team is very busy. All the staff are very helpfull even if they are still learning the software.

The Software is good and quite easy to use. Very nice that you can look at your disponibility where ever you are and answer to your guests without doubt.

We are wishing to base 7 a lot of succes,
Family Infanger

Great easy to use, just can recommend it.

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: a great development, getting better and better

We really like it! Easy to manage!

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At the beginning , it took us some time until we understood everything. Once we got used to it the program is very easy to manage .

User-friendly, Flexible and handy

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A simple, easy to use system which you can take with you anywhere in the world. Fits perfectly for small and medium property and customer service is very helpful and very good supportive.

Simple, pratique, intelligent

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Système simple mais très pratique. Gain de temps important.

So simple and efficient!

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Base7booking finds the right package that provides maximum value and simple design for our customers. The software on cloud helps us to generate more reservations and is of a very instinctive use whether it is on my laptop, i pad or smartphone. The training department is very clear and quick to react.
Further more, the software evolves in a permanent way to answer as closely as possible to our requests.
To try it it is to adopt it!

simple, efficient, and user friendly software

Feb 17, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: user friendly software, responsive team
Cons: Booking engine could be easier to read and with less steps

Best Hotel reservation program

Feb 17, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use. Good service. Nice people behind.
Just the right program for the sice of our hotel.
BRAVO!!!

Best hotel management system

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Helpfull, easy to use,
The best system on the market

Easy to use !

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This easy to work with this software.

a new experience

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: amazing team, ready to help you , any time, w.e included. Never had a question left un answered... mail or phone!!
It s a real treat for me, easy to understand software and so useful.
we only need now to have it responsive!!!

Excellent, flexible PMS with a bright future

Oct 12, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have really enjoyed using base7 over the last half year, while it does have its shortfalls the team is clearly committed to refining and developing the software in a way that is very in-tune with their customer base.

I wish they had an api into an accounting software such as quickbooks (or one of the other cloud based systems)! It would be equally awesome if they had a system that could read your demographic trends (logistics) and convert that in to SEM allocation/targeting - it would be a really good value add.

A property management system like a Swiss watch!

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We work with this tool every day. We get up with it and we sleep with it. It is like the necessity of a watch. It has to keep on ticking every day and you look more it than you think. I cannot wait to control my guesthouse from my watch! We are a small guesthouse and we appreciate this cloud based easy to use program.

Come stay with us and you will experience this product in real-time!

Keep on ticking!

Haas op het Vrijthof

Vendor Response

by Base7booking on September 23, 2015

Hey Catharina, Thank you for your nice metaphor. Glad you enjoy our "Swissness". We look forward to staying with you and discover the beautiful town of Maastricht. We hope the switch to Base7booking will happen smoothly and remember we're here for you anytime you need. Kind regards, Falko

The best software to run a hotel!

Sep 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have looked into many different programs for hotel management and online reservations, but base7booking is the only one that fits our needs. It comes WITHOUT all the hassle of installations, backups, troubleshooting, updates, ... and it is very reliable. We did not notice a single outage over the past 2 years!

- Easy to use and fast to configure
- Reliable
- Integrated customer reservation to integrate into the hotel-website
- Great and fast support (if you need it)
- Import of data from previous software is possible (we could keep our customer base)
- mostly self-explaining, doesn't need much training
- great if you're on the road: works on smartphone, tablet and notebook from anywhere (belive me I've used it from the train and even on a long-distance flight with the airplane-wifi).
- works great on low-bandwith connections like 3G/4G over mobile (for remote hotels)

All in all we're happy that we made the right choice and we can only recommend base7booking over all the other software we have looked into.

We live on a daily basis a pretty professional experience in cooperation with base7 for several year

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small family business of 9 rooms double in the heart of the coast and we are very pleased to have the pleasure of working with acts7 this software allows us to work in a network with different central reservation with ease.

Very easy to use

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: It is a easy programm and very user friendly.

Best software

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are happy to work with Base7booking.com.

very good software, easy to work with and quick view on the situation

Aug 25, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We are happy with this system and will propose it to who may want it!

Using for a hotel with 14 rooms

Aug 25, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always a quick answer to our questions. Very nice people on the phone ready to give us a feedback.

Great PMS System

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Base7 is an easy-to-use PMS software who help you to reduce the working time in the office.
You can use it as well on a phone than a computer.
The helpdesk service is very responsive and professional.
We are lucky that we found this system!

A perfect software to use !

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's a real pleasure to use Base 7 as a booking software !
I'm not good at all in computer matters and this sofware is very intuitive and easy. Furthermore, the staff is very helpful anytime if necessary. I would fully recommmend it to anyone !

Easy system and great help

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Base7booking is a really easy system. It is simple but complete!

From 0 to 60 in a week! On-line Reservations that is!!

Jul 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our previous on-line reservation system was so difficult to use, that we had very few reservations from on-line. Once we went live with Base7Booking, the reservations started coming in and are continuing to come in. We literally went from 5 reservations in the previous six weeks to over 10 a day!!! Thank you Victor and team!!

Great choice for us providing a lot more flexibility.

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were using Fidelio up until recently, but decided to change to a SaaS system. B7B showed us how to better organize our 51 room hotel. We are now able to increase check out/in capacity using an Ipad. Also we are finally in the process to reduce the amount of paper that we print out. Our executive housekeeper as well as our breakfast ladies are starting to use an ipad and that really changes everything. We can definitely recommend it.

Base7booking Easy to learn, a pleasure to use

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I arrived at Le Bourg7 as a trainee, learning to work with Base7booking was a walk in the park. After only a couple of hours I felt comfortable with the solution and started being operational. Base7booking helps me in my different daily task and it¿s a real pleasure to work with it. It's is simple to understand and if you have a question, the support they provide in three worlds is ¿quick, personalised and friendly¿. Base7booking was made by hotelier for hotelier and I can feel it!

Great Property Management System for small to medium size hotels

Feb 24, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Base7 Pros:
-Easy to use
-Helpful Reports
-Reliable
-Cost Effective
-Accessible from any device with internet
-Great overlook of the hotel being based around the calendar or else known as the room matrix for larger systems
-Good tech support and very customer oriented

Base7 Cons:
-On occasion can lag ( all systems will do this)
-Not enough restrictions and rules can be set for employees ( I'm used to a multi-million dollar companies system)
-Not detailed enough invoices
-No registration card print outs

Overall Impression:
Base7 so far has saved me a lot of money and time and you get what you pay for. As a small hotel this system has worked wonders for us and simplified our reservation booking process for guest and my employees. I would recommend the system to other hoteliers.

The Pleasure of Using Base 7

Jan 06, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The first point is that it is very nice to have an online system. All of us we know that when the software is in the computer if there is a bug it can take a long time. When you call Base 7, Victor, François but also their Manager Franck do always their best to help you. They also listen carefully to the suggestions in order to adapt and improve their product.
Linked with a Channel Manager, Base7 is excellent to project our planning on the web.
We can imagine in the future that we could have a page for the restaurant another for the breakfast and a third for the bar. We could also request that the price on base 7 appears with the rack rate when there is discount...
We work like a team with you and as you help us we will help you.

Very Best Regards.

A nex year of work with You.

Amazing Management system

Nov 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm delighted. Base7booking is very user friendly and absolutely complete. Everybody can use it and it's usefull for everybody. A great job this software to help us to reduce the work time in the office to be more present with the guest.

Easy and friendly use

Oct 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have a small hotel in Nyon (Switzerland ) I have been using Base7booking over a year now... This software is amazing. Give a lot of possibilities to manage you hotel. From the front office until the rooms you can use base7. It's a saving time and money program. Easy to learn and easy to use. You can access your data on any device as long as you have Internet access. It s simply a very good software.

Base 7 booking is a blessing!

Oct 10, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The Base 7 PMS is not only great software but the company and people are fantastic to work with. From the sales team to the technical support team everyone has been really helpful in our installation.

Base 7 is really good for bookings and client management on an individual basis. For groups and retreat bookings there are a few areas that could be improved to make the process and data access smoother. The biggest pro for us is that the online system provides an offline download of the calendar for us to work with when our internet connection is down or slow.

As a retreat centre we have very specific ongoing needs that are different to a normal hotel particularly around group bookings and with a tool that is under constant development we are excited that base 7 will continue to meet our needs as both their product and our business develop.

As Easy as ABC

Oct 09, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: B7b is too easy for everyone. It is very compact and has the main options, without any useless things. Of course the main plus of it is the calendar, for reception the main thing is that. After, it has very easy interface and the language is also clear.
We are using it just for 6 months but we are very, very satisfied!
probably, we will never change b7b :)

Powerful and complete-The future of PMS

Oct 08, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We can resume Base7booking in three words; Mobile, user-friendly and complete . Base7booking is great for small and independent hotels like us.It's complete and we can work from anywhere in the world .100% web solution.

In addition, the quality of the technical support and sales department is very good. The team is very friendly, responsive, attentive ... They perfectly master the software. They are always evolving with new features and we can give also our recommendations/suggestions .The hospitality field is evolving very quickly nowadays and you need to have a very good PMS that can follow-up and of course be 100% reliable with no extra cost for new features. Base7booking is the future.

Best System we´ve had

Oct 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, online, 100% reliable.
We could not be happier

Excellent booking system

Oct 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I work with base 7 only from April of this year, but I'm very happy since this collaboration !

really top!

Oct 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started with base 7 about 2 years ago. We were one of the first establisements using this pms.
In the beginning we had to build up lots of features and work hard. The system today is a perfect pms for hotels up to 50 rooms with one or two restaurants. It is easy to use, we often have young hotelschool students just coming to work with us for 6 months, after 2 days they can handle all by themselves a check-in and a check-out. This isn't the case with the other systems. Very easy to use and very comprehensive. I wouldn't change for anything in the world and I can highly recommend base7. Another great thing about Base 7 is that you can use the system on your smart phone while skiing up on the mountain or climbing with guests.
The base 7 boys, as I call the team around base7, they are very professionnal quick and interactive. They help you very quickly if there is a problem, and this 24hours a day and from anywhere in the world. Thank you base7

Just great ;o)

Oct 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since it is very easy to use, base7booking facilitates our daily work.
Tasks such as checking our clients¿ habits in one click, invoicing, e-mail management,¿ everything is compiled into one software. Thanks to the base7booking team !

Easy and flexible Front Office system

Oct 01, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Front office system easy to implement. Good for multi properties with good overview on one screen of the availability of the different hotels. The system is young and is constantly improving. The management open for new services and development. Links with different online booking system works very good. Changes in the billing are easy, sometimes too easy even in the already checked-out bills. Very good customer service, quick response and reaction.

Trés facile...!

Oct 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I searched for 3 years easy PMS, online, not too expensive .....
I found!

Almost perfect

Oct 01, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been working with the Base7 for a year now and we really like it. Working with an online program gives us the flexibility to work basically everywhere and the programm is not only great but constantly improving. The support team is available and helpful and that is a big difference to some other customer services we have to deal with. The links to "Cubilis" and "Ikentoo" are a real plus too. So what are today the cons to this programm? There are currently no real constraint using the Base7, only little details that would make the programm perfect such as a "read receipt" option for the confirmation Emails, our logo on the summary report etc.. Congratulations to the Base7 team for their work!!

Base7booking is the best

Oct 01, 2014
5/5
Overall

Comments: We are using base7booking since 2013, it is probably the best system we have ever had.
Simple - easy - friendly...

Awesome PMS

Sep 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: base7booking is a wonderful PMS. Very easy to use. The offer and confirmation will be sent by 2 clicks. We save a lot of papers, because we show the invoices with the tablet. If the guests need the invoices, you can send the invoices per e-mail.
We recommend heartly base7booking.

Base7booking.com: a top PMS system

Jul 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Base7booking.com is a top PMS system. A "must have" for hoteliers who looks for time saving and increase efficiency.
Easy to use and fully customizable. It is a great tool as well to help us in prize optimization and business strategy thanks to its clear and complete statistics.
Extremely professional customer service and support, always open to our needs and suggestions.
The constant developments of Base7booking.com makes it perfectly fit with the evolving hotel business.
Definitely a valuable business partner.

Bravo!

Jul 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you're searching for that one system that will change your life, take a look at Base7! The easy, intuitive operation with this cloud solution is just great and the aftersale support is exceptional competitive.

It's a kind of magic!

Nov 20, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system is a concentrate of all that we need: easy to use for us and our customers during the on-line booking, regrouping all the information, available on any medium and at any time! It is magic! Thanks to the base7booking team to simplify our work!

Fast and easy

Nov 14, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have base7booking since a few month now. In 2 days your old system is gone. You won't ever use it.
Base7booking is:
Friendly use
Easy access (connection everywhere, anytime)
Admin team is always available to help you.
Trainee can also be done by phone.
We really recommend this system to every hotels.

Very good!

Nov 12, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Base7 for about 1 year and have nothing but praise for the company and its product. It is at the forefront of cloud-based PMSs and offers everything you would expect around property management, guest databases, invoicing, housekeeping etc. Pretty much every request that we have made for a software improvement has been undertaken at no charge. We feel like a valued client even though we are only a small company. Can't recommend highly enough.

hotel les charmes

Nov 11, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: cloud based, iPad-friendly, easy to explain to staff >> it's the engine of my hotel