User Reviews

HR Acuity On-Demand by HR Acuity

5.0

2 customer reviews

USER REVIEWS - All reviews

"Indispensable Product"
5.0
Version Info: N/A
Purchased Date: August 01, 2009

Regional Human Resources Director, KONE
November 12, 2010
Rebecca Trotsky
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Provides much-needed structure to the employee relations and investigations processes, even across large and diverse regions and employee populations. Captures information and documentation in one easy-to-find location for reference later. Creates very professional investigation reports.

Cons

It can be tough getting user acceptance, particularly if there was no defined process for doing investigations prior to using HR Acuity. Be sure to have an implementation & training plan that will address that issue.

Overall

I can't imagine life without HR Acuity, now that I've been using it for a year to track all employee relations issues. It's absolutely indispensable to me in my day-to-day work.

"Superb Aide to Conducting Professional Consistent Investigations"
5.0
Version Info: N/A
Purchased Date: January 01, 2010

HR Director, Gen Board of Global Ministries of the UMC Church
October 22, 2010
Maureen Cleary
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
4.0

Pros

HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well.

The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation.

I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.

Cons

The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.

Overall

High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.