Who Uses This Software?

Small and medium businesses (fewer than 1,000 employees) that want to move away from using spreadsheets to manage human resources.


Average Ratings

269 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BambooHR
  • www.bamboohr.com
  • Founded 2008
  • United States

About This Software

BambooHR is the #1 online HR system for small and medium-sized businesses. Our cloud-based system offers integrated applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with easy reporting and a convenient mobile app for employees. BambooHR frees HR from the data management spiral to become more effective, more efficient, and more human. Visit bamboohr.com or give us a call to see a demo and start a free trial.


Features Checklist

  • 360 Degree Feedback
  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Expense Reporting
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Timesheets
  • Training Management
  • Travel Management
  • Vacation / Leave Tracking

Product Reviews

Bamboo is a great solution!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Bamboo has ATS, onboarding, HRIS, documents, announcements, reports and performance - all at a very reasonable cost and in an easy to use format. Our staff has loved the communication it provides and the ability to have information at their fingertips. It is a great solution!

Cons: The only thing I wish it had was multi level tables...we have to track roles for compliance (with their permissions)- not other HR software did this either so it was not a loss...

Overall: Streamline almost every process...made tracking applicants easy, onboarding is very positive and we were able to stop using so many spreadsheets to track employee info. It has also increased our ability to communicate and track info.

Excellent cost effective system

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: customisable, easy to use, generally intuitive, customer service, leave management, user/manager permissions

Cons: some elements cannot be customised (such as "time off" language), very basic functionality for job openings (acknowledge this is not a recruitment system though - so it is a nice add on)

We're still in the implementation process and thus far, the customer experience has been terrible.

May 08, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: We chose Bamboo because there seemed to be a lot of functionality in the system. Really liked the option to add photos to employee profiles and the onboarding/offboarding aspects.

Cons: Buyer beware. They will put pressure on you to sign the contract to lock into a rate without providing full disclosure on system capability or integration. They have not been responsive to our needs during the implementation process.

I will update this review after further experience.

A pleasure working with Faust, and so much was provided up front that it was easy to get it going!

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The intuitive User Interface.
I was inviting admins as I was working on implementing. They were easily clicking around like they were receiving the same training that I was through our implementation manager.

Cons: Hard to say. There are some limiting factors but all of these factors have logic behind why they've been limited.

Overall: Huge amount of pressure and stress taken off our managers and single HR/Payroll person. It's keeping us more organized and all employee records in one location.

Human Resources Consultant

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Easy to use

Cons: No payroll

Overall: We recently implemented BambooHR...the project manager Heather was amazing, very helpful and patient! The employees are loving the system!

Everything You Could Ever Need

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: So simple, effective, customizable. Customer service is amaaaazing. You can do everything you would possibly want and now they have payroll.

Cons: I literally don't not like a thing about Bamboo.

Overall: I could probably write a whole book about why I think organizations should be using BambooHR. I am currently a one-woman show at my company and was running most of our processes on dropbox and drive documents. BambooHR has freed up so much of my time, allowing me to be more strategic and take better care of my team. Bamboo makes our company even more organized and improves the hiring to on-boarding experience by 1000%.

Let's start with the Applicant Tracking Software. I went from having no ATS and using google docs to Bamboo and it has made my life so much easier and our lines of communication to applicants even better. It allows me to stick to deadlines, keep everything in one place, and never misplace an applicant. I don't know how I would have gotten through hiring for our summer internship program (180 applicants) with out this software.

On-boarding: incredible. I can send a new hire packet to my new hire and they feel so well communicated with every step of the way. Being able to fill out their paperwork online is so important - they can do most of it before they even step into our office. Then they have access to everything later - what more could they (or I) want?

Reporting time off - We have unlimited vacation but still use Bamboo to keep track of where people are and how many days are spent out of the office. It's so incredibly easy to set up and my freedom loving team loves using it. (There is even an app!)

The day to day - it makes everything easier. I have everyone's phone numbers, addresses, SSNs, EVERYTHING in one place.

I'm an evangelist for a reason, it's hands down the best thing I've implemented for my team.

Recommendations to other buyers: Just go for it. It's a very cost effective way to make your life easier. If your manager is on the fence about purchasing, they can call me and I will talk their ear off about it and you'll be able to do your job even better once you have it in place.

Complex but very rich features

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: - UI
- Lot of Features

Cons: - Complex

Overall: I have used this software one of the working company and found useful for employee and employer.
I also likes User interface.

Great, Intuitive HRIS

Feb 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Perfect for a company that doesn't need a massive system and wants something they can implement quickly and inexpensively.

BambooHR is amazing!

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: How easy it is to use and all of the extra functions that they are coming out with.

Cons: The customer service is a little lacking when I have to call and ask questions. Their staff is not as knowledgeable as I would like or expect. I do always get my questions or problems worked out but it can be a little time consuming.

Overall: I love using BambooHR! It holds and organizes all of our HR paperwork automatically! We have been using BambooHR for a few years now and I really love all of the changes that they have made in the last year or so! It has made it easier to use and give me more functionality I love it!!

HR Director

Feb 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: BambooHR is an AWESOME tool that helps us to keep all our employee data in one place. Whenever I need help with BambooHR, their support team is very knowledgeable in getting me the answers. Even if they do not necessarily have the answer I am looking for, the team always points me to additional resources to help find me a solution.

Excellent customer service and user friendly

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: The implementation experience was seamless and well supported not only by our implementation specialist but also the support team afterwards. The product is user friendly and flexible to adjust to various needs of the organization.

Bamboo HR is Amazing

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The ease of use.

Cons: I wish I could customize the app home page as we don't use the time off feature of bamboo.

Overall: I have used other HRIS systems with prior companies; however, Bamboo HR is by far my favorite. The current company has less than 60 employees and did not have a HRIS. Since implementing Bamboo HR, the report feature, automated emails for trainings, directory, and employee profiles has made my job more efficient. I absolutely love the app - and so do my managers.

I recommend bambooHR to all who want to have an "all in one" tool

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is a tool that has all in one and there is no need for other tools. Also it is very easy to use and has a great design.

Cons: Time-off has potential for improvement.

Overall: I have evaluated many tools. In the end bambooHR offered me everything I was looking for:
- all in one tool
- good design
- user friendly
- good support although a different continent

Literally saved my bacon!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use. Friendliness and professionalism of BambooHR employees. High functionality and high value add for a very tight budget.

Cons: A few limitations, but honestly, everything in the system planning from Bamboo's side has been well thought out and I couldn't find a lot of complaints even if I tried.

Overall: I'm a brand new HR employee and I needed structure that was a) affordable b) functional c) easy to implement and d) something I could train our leadership on that was very user friendly. BambooHR saved my bacon! I am so thankful that the process took less than a month from soup to nuts and it's just been an amazing experience all around. If you're anywhere close to the same boat I'm in, just go for it! You will not regret it and you'll be glad you did! I've loved the system and very much an overnight fan.

BambooHR is Fantastic

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It is super easy to implement and there are so many features that help make doing HR simple.

Cons: You cannot assign emails by name, only by job title. Some employees have manager titles without managing staff so it can be difficult to send information and ensure it gets sent to only those who need it.

Overall: This product makes an HR expert's life a dream for having all employee information online and in one place. Onboarding and offboarding process are customizable and very user friendly. The reporting feature with over 30 standard reports helps HR have data at their fingertips. The simple touches of including employee pictures and celebrating milestones and birthdays are important and now easy.

And the people at BambooHR are truly amazing from sales to implementation to ongoing support, no question is ever a bother and you get answers promptly so you can provide them to your management and team.

Our company is very happy to have BambooHR as our HRIS...make it yours too.

Easy to Use, Great Management

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It took our Company a long time to realize we needed some kind of software to manage our employees -- It was becoming a total pain keeping track of everything in the HR department, and when we spotted this software, it was perfect. We had no trouble setting up, and it has made life far more easier in the office. Any help we need, we can count on the Customer Support. It's perfect.

Bamboo HR files

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: When it comes to handling HR files in a company, Bamboo helps you to make an individual profile for each employee. (personal documents, warnings, days off available, etc.) if it's a big company it helps you track to which manager each employee reports to.

A good but not complete tool

Jan 10, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Very easy to use and adaptable

Cons: Not complete

Overall: BambooHR is an amazing tool don't get me wrong and there is so much that you can modify and customize but there is something missing for it to be complete

Life Changer

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Simply put, its SIMPLE to use.

Cons: On the Performance Review, I wish you could break it down by employee so you can hand pick who to review, not just a department. Also I wish you could pick and choose the 3 review options for certain employees.

Overall: We couldn't be happier with this service. As a small business owner a lot of human resources is on my shoulders. Not having gone to school for HR I had the information on all different excel spreadsheets, we struggled to track vacation, and I always had to set my own reminders for when people were eligible for benefits. Bamboo HR has changed all of that for me and I sincerely mean that. For the price and the service you cant beat it. The interface is extremely easy to use and has drastically cut down on the amount of time I need to spend on HR. I would recommend this for any company looking to have all of the information in one place and offer your employees their own work portal, which will make them feel like they work for a company that cares.

Completely Satisfied

Best Decision of 2016!

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The overall look and feel, the ease of use and the online tutorial videos.

Cons: We couldn't align it perfectly with our sick leave policy due to system limitations in parameters, so have had to go with a workaround which is okay but not ideal.

Overall: After a lot of research to find a HRIS system, I chose Bamboo HR. I could not be happier, the implementation was straightforward, the training is great and the online video's are so user friendly. We have rolled it out to the team - who LOVE it too! I feel like I have been given the gift of time and wish I had done this sooner.

Recommendations to other buyers: Excellent solution for companies of all shapes and sizes. I love that it meets 99% of our needs in having employees based all around the world.

BambooHR - highly recommended

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's a great system and fulfills exactly what we're looking for. Easy to use and excellent support team. I would highly recommend this system to anyone looking to reduce their paperwork and the administrative burden of managing time-off.

Great HRIS

Dec 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, great customer service.

Cons: Translations could use some work, reset button on the Payroll Change report shouldn't be so easy to click by accident.

Overall: BambooHR has been a huge help for us in getting all of our employee information in one place. It's very easy to use, and both the implementation and the customer service teams have been fantastic to work with. They have been able to individualize the experience very well just for us, which has not been easy as we have employees in several different countries. There are a few small things (like translations) that could use a little work, but overall this is great software and I would recommend it. It's very user friendly and intuitive, even for our employees who need some hand-holding.

Recommendations to other buyers: Terrific value!

This application is a game changer!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company recently implemented BambooHR and we love it! It allows us to request time off, review important documents, and accomplish other HR related tasks right from our smartphones. Pricing is also great! Can't go wrong with BambooHR.

How did I ever live without BambooHR !

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: New Hire Packets! Such a great way to get new hires off on the right foot. Our organization loves the "Get to know you" questions and uses them as ice breakers during the first week.

Cons: It isn't so much of a con as a wish: I wish we could have a Canadian Payroll integration for Bamboo!

Overall: Right from the very first phone call, Bamboo has been a customer service dream come true. The sales, implementation, and onboarding of our organization has been seamless, professional and a downright pleasure.

The platform itself is so easy to use while being extremely comprehensive and robust. Our employees love being able to submit vacation requests in a paperless fashion, as well as see their training and benefits info.

I can't stress enough what a difference BambooHR has made in terms of productivity for our team!
The lifelong user, right here!

Recommendations to other buyers: The knowledge library is your best friend when you are stuck on something. Still, can't figure it out? The support team is so fast to answer, so helpful and never makes me feel dumb if I ask a (seemingly) silly question.

BambooHR is great

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have only been using BambooHR since August, but I find it very helpful. If there are any documents I need to review or sign, it allows me to do so without having to print the documents out and then scan them back in. It also makes keeping track of available sick days and vacation days simple. I even have the mobile app, which is very convenient to use.

BambooHR Software

Dec 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: BambooHR is soooo easy to use. I love the format and the site is easy to navigate. No one really likes performance appraisals and this software makes it easy to complete. I don't have to nag my team to complete the appraisals.

Simple and efficient

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a really nice office solution for any company, but especially if you have virtual or home based talent. It keeps everything you need and does all the work for the manager!

Simple Benefits and Time Off Management

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: BambooHR is a straightforward tool for monitoring salary and time off related employee information. The UI is straightforward. The only issue I've had is modifying requests.

Bamboo HR

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: I am a huge fan of the app. I think its great that I can not only access on my desktop, but I can navigate on my mobile device as well. I can do everything from schedule vacation time, putting in sick days, and checking important documents. There were also documents that I was able to electronically sign from my computer and mobile device. Great software.

Cons: Happy customer over here !

Overall: I love Bamboo HR. The HR department of my company does not sit in my office and I find it very easy to interact with HR through this software. Very easy to use and everything I need (including important documents) right at my fingertips.

Recommendations to other buyers: Great product!

Make you life easier

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use
Price is reasonable
Customer service is super responsive and knowledgeable

Cons: None as of right now

Overall: As a business owner/finance director/HR manager/office administrator, it would take years to learn processes for time off, and business issues. We have been using BambooHR for a year now and have been super happy with it! Our whole team loves it and it makes my job of wearing many hats much easier. Quit wasting your time trying to do it on your own and get BambooHR!!

Recommendations to other buyers: GET IT!!

BambooHR -- Hard to use, Easy to get help

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I'm new to the world of HR so I don't have a plethora of data to draw on when reviewing BambhooHR. That said, I'm in the middle of the pack in terms of technical skills so I assume my experience is similar to many others who aren't technically inept, but aren't tech gurus either. My experience with BHR has been fairly positive. I've heard the saying "there are NO good HR tools" but I feel like BHR is *almost* an anomaly. What I love about BHR is that there is the ability to customize just about everything; reports, fields, etc. Quick turnaround time in terms of submitting a ticket and receiving a response from their customer support. On my wishlist for BHR: a live chat feature.

Good, but not great.

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: BambooHR is very easy to use for both admins and users. Their reporting functionality is somewhat limited in the fields you can choose. It is also a bit confusing to upload mass data. The mobile functionality is great for PTO requests.

Customer support is via email and can take up to a day to respond which can be frustrating. The performance management piece was getting better when I used this SW but limited functionality.

So easy to use!!!!!!!!! Very user friendly!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bamboo helps me with all my HR needs! Set up is very easy, allows me to keep track of my daily efforts to keep a smooth office running!

One of the Best HR Tools Out There

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: BambooHR is awesome. My overall favorite thing about Bamboo is how user-friendly the software is. Many software programs have a great purpose but lack in the functionality side of things, but not BambooHR. It is super easy to use and I would even call it smart technology as it remembers the tabs you're using when shifting from one employee or applicant to another. They have an a wonderful "Job Openings" feature that allows collaboration among team members, includes email templates and status updates. It even posts your job listings to different sites online for you and provides a beautiful looking web page for you to add to your own website. It has wonderful on-boarding features that make employees feel welcomed and helps get the on-boarding process started immediately. You can upload documents and make them fillable online with e-signature as well. The have permission groups and approvals that help you take control of employee updates and changes. Highly recommend this software if you're looking to get rid of paper waste, simplify processes, become more efficient and help build morale at your organization.

Cumbersome HR Processes Streamlined w/ BambooHR

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: APS is extremely effective. Sleek design gives companies competive advantgage.
PTO tracker via mobile app is a game changer
Paperless on-boarding is real!

Cons: none

Overall: BambooHR has revolutionized the way we do business. From top to bottom, our employees have nothing but great things to say about this software. Several cumbersome processes have been streamlined.
For example, Bamboohr's applicant tracking system has given us the platform to compete for candidates who are not only more qualified but who also fit our company culture. Finding the right folks has decreased turnover and saved on training costs. The APS has streamlined our applicant workflow process. For instance, HR and managers now have the ability to work together in reviewing and scheduling applicants. This alone has yielded more qualified candidates in half the time.
The PTO tracker is another Bamboohr feature our company absolutely loves. Prior to Bamboohr we used email and paper to track PTO. The double, sometimes triple, handling of requests was beyond frustrating. Employees now request off and receive their managers approval (or denial) within minutes. Employee records throughout the system are updated the moment their supervisor accepts his/her PTO request. Everyone enjoys managing their own PTO.
Employee on-boarding is another process streamlined through Bamboohr. Candidate information is transferred from the APS to their employee record the moment he/she is hired. We customized bamboohr's on-boarding checklist to fit our company's needs. Any person, whether HR, manager or new hire, can be assigned items within a template checklist. Once a person is hired, the assigned items will automatically generate notifications to the appropriate person. Check-list notifications may serve as simple reminders to more complex messages requiring electronic signatures. Bamboohr's electronic signature feature recently has allowed us to enjoy our first "paperless" on-boarding experience!!
BambooHR is without question a game changer.

Recommendations to other buyers: keep doing what you're doing!

Great product!

Oct 03, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Automated system allows us to streamline processes and create an area to communicate with our employees. Has helped us create a centralized system for recruiting and hiring.

Cons: It does not allow for double or more filters in all areas of the product.

Overall: Working with BambooHR has been so easy! They are always there to help out with all kinds of questions. They are eager to solve problems and create solutions to help you achieve your goals.

Recommendations to other buyers: Needs: more than one filtering option ability to customized dashboard based on permissions

Great HRIS for Small Company

Oct 03, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: user friendly, affordable, friendly customer service.

Cons: integration with benetrac didn't work well for us and some better/newer features (like audit history) costs more.

Overall: BambooHR is a great platform for organizations on the smaller and/or less complicated size. We looked for them originally when we needed a standalone HRIS system (although I believe they do integrate with some payroll vendors). The integration with Benetrac didn't work very well for us. As we grew and had more complicated working status (like multiple locations, different work status, etc) it became harder to accurately report/use Bamboo. But when we were smaller they were great. And they are super affordable. They're also on the newer side so often add functions. And the user interface is Very user friendly.

Great Value!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using BambooHR for about 2 years now. I could not be more pleased. The customer support is amazing. The User Experience is so easy to navigate!

Best on-boarding process . . . ever.

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I have integrated hundreds of SAAS as both a provider and client and I found the implementation of BambooHR to be the easiest on-boarding process...ever. The process with broken into manageable pieces, with clear objectives for each stage. The bamboo team was able to answer questions, help with data uploads and provide timely instructions and training. I was then able to train my team and we were up and running within days.

I was able to integrate BambooHR into our daily work without having to set up a full-time project to do so. I was able to do it while continuing to do my day job.

Our staff are loving playing with Bamboohr

Sep 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: So many features - signature docs, applicant tracking, company directory, compliance reporting, email alerts.

Cons: Setting up employment contracts using for signature docs - its difficult to match the font size up. It would be useful if you could preview as you are setting up.

Overall: We recently implemented Bamboohr at Playgroup NSW and it was quick and simple. Particularly enjoying the onboarding process - sending and receiving new starter paperwork is so much easier now and it saves so much time.

Recommendations to other buyers: The easiest way to ensure employee records are maintained accurately.

Hits The Mark

Aug 11, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Great design. It's well built and appealing to work with.

Cradle to grave solution.

Cons: Nothing major to report, yet.

Overall: I've been using BHR for a bit over a month and have been very impressed so far. The software is simple to use, effective and delivers on its promise. The support folks are awesome too.

Small Business Relief

Feb 06, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Being a small business that growing this is just what a private own business need. The system is user friendly, Project Manager Andrew was very knowledgeable, patience and utilize his time wisely. He did everything he said he would do and was able to get things done timely. I have introduce this to my employees and they are enjoying the self-service and it's user friendly without any hiccups/headaches.

It would be nice if they offer discount for referral's.

Con:
Unable to track training weekly, bi-weekly - so this makes my job more challenging when it comes doing weekly training for hours. It would also be nice if I could create my own questions for Performance Management system - BambooHR should allow customers to come up with their own questions that is measurable for there staff. This tool has been frustrating to work with and it is waste of money for them to offer as additional cost.

Pro:
Self-service is the best for employee who are not in office and being that we do not have an exchange for staff. Also, another great feature is the announcement, dashboard, birthday & anniversary reminder helps us stay in touch with our employees, and the charts are phenomenal....I love it!!

My honest and objective views on BambooHR from a user perspective

Jun 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whilst I can honestly say that as a UK based company I argued quite robustly against a provider based in the US despite being able to see that based on a fairly comprehensive review of market providers in the UK, the product was by far away the best fit for our business in relation to budgets. My reservations about distance/time differences and being able to talk with the team, proved completely unfounded and I have thoroughly enjoyed the journey with BambooHR.

At no point did I feel as if I was asking silly questions and the implementation process was well planned, seamless, professional and one of the best implementation experiences I have participated in. Would strongly recommend as provider to any SME business irrespective of location as nothing is too much trouble for the team at BambooHR, responses were prompt and we have no regrets about our decision to work with them. The system is adaptable and capable of doing more than you may imagine at inception and continually is being changed and developed.

Would certainly recommend and happy to act as a referee for any prospective clients.

The safer and well-managed solution for us

May 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Last year we focus all of our efforts by doing an extensive research on finding the HR solution for our demands. We tested all kinds of tools but no one was good enough.

One day by chance we stumbled upon with BambooHR, I have to say that the web site instantly got 100% of our attention, so we got started with the trial and in few hours we knew that this was the tool to manage the human resources of the company.

Today we have between 3600 and 4000 active employees and everything it's working perfectly for us.

Pros:
- Is safe, well delivered, visually attractive and very stable (we've never experienced a system crash)
- You can request the customization of sections and fields
- The reports that we emit help us greatly for our intern strategies and decision making
- The costumer service is over the top! Excellent timing, well suited answers and all the agents are qualified
- It's easy to use as an employee and administrator

Cons:
The administrator is unable to delete data massively.

Great and flexible HRIS with great customer service

May 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The personal contact with the BambooHR team has been extraordinary good right from the start.
We're a company with about 100 employees. BambooHR helps us keeping track of assets, contact information, sickness, vacation and a lot of other stuff.

During the sign up process a, one of their "HR Software Specialists" Brennen answered all our questions and helped us getting started.

After we signed up, their great service continued and BambooHR has shown to be a very flexible solution, with custom tables and permissions, which reflect our complex company.
A special "thank you" goes out to Mikayla, who answered all our requests right away (we had quite a few) and always is very understanding and helpful.

Best HR system out there

May 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use - Great support on implementing -flexibility of reports

only one con - does not syn with intuit full service payroll

Great HR Management system for medium sized company

May 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: For our company, this was our first HR Management system and I can hardly imagine how we worked without it. Now it has been two years since we've been Bamboo clients and I am happy to say that as our company continues to grow and develop, so does Bamboo HR. The platform has been a great tool for our managers to stay organized with details on their employees and has allowed our HR Department to offer a more efficient and higher level of service for our employees. We would like to see some improvements on their calendaring functionality, but I believe that it is only a matter of time. Bamboo has excellent customer service too!

BambooHR changed the way I think about HR software

May 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So many products I looked at were boring, stuffy "software solutions for the needs of your growing business and its human capital". Not BambooHR. The system is easy, straightforward, and free of HR buzz-speak. It's refreshing to see an HRIS that can be fun and simple, because that's how it should be. BambooHR is a terrific product for small-to-medium tech companies that need to implement their first HRIS. The customer service is terrific, and the software can do so much more than I imagined.

Your Customer Support makes the company amazing!

Oct 22, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support - I cant stress enough how great you guys are. Any time I ask a question, I get a thorough response usually right away. I even received a hand written card for my recent wedding from the BambooHR team which shows that you guys go above and beyond for your customers.

Outside of customer service, our management team loves having one common place to record notes and store documents for empoyees, and our employees love the ease of use and the shared calendar.

Cons: Cant think of too many. The only major flaw was lack of employee reviews, however we signed on with your partner Small Improvements which more than fills that void. I have found a few small bugs here and there, but the support team fixes them almost right away.

Overall: I would highly recommend this service to any small-medium business. It is extremely easy to use, the staff is super friendly, and It makes tedious tasks (i.e. vacation tracking) simple!