SM-Plus Service Management
by Single Source Systems
SM-Plus is a fully integrated business solution for companies that sell, service or install industrial/commercial equipment, such as HVAC systems.SM-Plus allows the HVAC contractor to manage the entire service cycle, including the call center, service orders, parts inventory, schedule/dispatch, labor tracking and billing and analytics of productivity, down to the resolution rate for each field service technician. SM-Plus increases efficiencies for maximum profit opportunities.+
- Accounting Integration
- Appointment Management
- Call Center Management
- Custom User Interface
- Customer Database
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Dispatch Integration
- Industry Specific Configuration
- Inventory Management
- Job Costing
- Legacy System Integration
- Location Service History
- Maintenance Scheduling
- Mapping
- Mobile Access
- Multi-Currency
- Multi-Language
- Paging
- Reporting
- Service Call Management
- Software Development Kit
Available on the following platforms: Windows
Support available: Regular Business Hours, Online/Self Service
About Single Source Systems
Year Founded: 1985
Location: Indiana - United States
Number of Customers: 500+ (companies)
Industries Served: Computer, Energy, Fire & Security, HVAC, Industrial & Commercial Equipment, Medical Device, Telecomm
