CRM software automates such tasks as contact management, communication tracking and scheduling, and sales forecasting. The size of the CRM industry is now over $10 billion with hundreds of competing offerings. Below is a look at the most popular options as measured by a combination of their total number of customers, users, and social presence. To see a comprehensive list, please visit our Customer Relationship Management Software Directory.
Rankings and bar segment lengths are determined using a weighted scoring system that awards points for total metrics (e.g. total customers) and rank within a data set (e.g. ranked 1st in customers).
Published by Jordan Barrish on February 25, 2013
Read more about how we performed our research: Most Popular CRM Software