User Reviews

AgencyBloc for Health Insurance by AgencyBloc

5.0

16 customer reviews

USER REVIEWS - All reviews

"Agencybloc "
4.5
Version Info: N/A
Purchased Date: March 01, 2011

Agency Manager, Goodman Agency
September 27, 2011
Rick Goodman
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
3.0
Customer Service
5.0

Pros

I have found the system to allow me to track my clients in an organized fashion. I am able to print reports that I can use in other programs to follow up with clients and track commissions due.

Cons

I would say it is a limited system from others I have worked with. Overall I am very pleased for my needs.

Overall

overall I give it a 9 for my needs out of 10. I must admit part of that may be my limited use of the system. I am caught up now in entering all my clients and the next phase is to go through and update for activities that have occured over the years. So I will learn even more as I proceed. I have found everyone in the company to be very helpful and supportive.

"Great Management System!"
4.0
Version Info: N/A
Purchased Date: May 01, 2011

VP of Operations , Senior Benefits Insurance Services
September 19, 2011
Belinda Fowrers
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Some of the best customer service I have ever experienced, on top of a top notch product that makes figuring commissions so much easier! Worth the time to get it set up!

Cons

It took us a long time to get things set up, as we had lots of already existing clients.

Overall

I highly recommend the product!

"Outstanding Customer Support"
5.0
Version Info: N/A
Purchased Date: N/A

Office Manager, Constant Coverage
September 16, 2011
Stephanie Knecht
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

AgencyBloc is a great tool and the support is outstanding. They walk you through every step of the way and make sure you understand all aspects of it. If we have a question, need a change made, etc., they take care of it within minutes.

Cons

No cons that we have found.

Overall

We definitely recommend AgencyBloc.

"Great value for the small agency"
4.5
Version Info: N/A
Purchased Date: April 01, 2011

Advisor/Owner, OneSource Benefits LTD.
August 03, 2011
Patrick Paule
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Ratings Breakdown

Ease of Use
5.0
Implementation
3.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Ease of use
Priced affordably
Great customer service

Cons

Not overly robust

Overall

This program has helped us streamline claim issues and better serve our clients. As a small agency we are extremely pleased with the program.

"AgencyBloc is Fantastic! "
5.0
Version Info: N/A
Purchased Date: April 01, 2011

Customer Service Manager, Washington Employee Benefits Group
August 03, 2011
Christina Lynch
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

AgencyBloc is offers a service that compares to no other software on the market. Using AgencyBloc is effortless!

Cons

We would love to see e-mail integration and marketing support built into the system.

Overall

We looked at several software options that claimed distinctiveness but after exploring and testing out those options AgencyBloc became the clear choice because it simplifies our health insurance organization. AgencyBloc is intuitive, uncomplicated and the service and support is fantastic!

> Vendor Responses

We're happy to report that Email Integration is coming - we have a number of agencies test piloting the enhancement right now. Glad to hear the software is working well for your agency!

08/03/2011 by AgencyBloc
"An Absolute Godsend"
5.0
Version Info: N/A
Purchased Date: February 01, 2011

Office Administrator, First Legacy Financial Group, Inc.
May 19, 2011
Tiffany Lucus
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This is one of the most user friendly programs I have ever used. And, should you find something that is not user friendly for you, you are one phone call away from getting it fixed. You call one number, you talk to a live person who transfers you to the live person you requested and your problems get solved right away. This could not be easier.

Cons

I have yet to find one.

Overall

This will make your life so much easier - I wish I had found something like this a LONG time ago.

"AgencyBloc review 04-01-11"
5.0
Version Info: N/A
Purchased Date: N/A

Account Representative, Insurance Annex
April 12, 2011
Raeann Larsen
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This software is perfect for our commission tracking - easy to use and not at all complicated. When needed the customer support is friendly and immediate - no waiting. Reports are exactly what we need. We searched a long time for a system that would be efficient and accurate, AgencyBloc was the answer.

Cons

We have found no Cons to this software program.

Overall

This program has saved us hours and hours of input, I would recommended it to anyone wanting to be more efficient with their commission accounting and client tracking.

"Agency Bloc"
4.5
Version Info: N/A
Purchased Date: February 01, 2011

President, Savvy Insurance Solutions
April 11, 2011
Amy Kurella
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

AgencyBloc has a nice "dashboard" with various tabs that you move through to complete different tasks. I found it to be a more intuitive interface. Its also web-based so you can use it anywhere. Another facet I found important was not having to worry about downloading updates or new software onto my computer.

Cons

I would like to be able to see individuals within a group and their enrollment for the various policies offered by the employer.

I also think it would be an enhancement to have the capability to build an individual contact at the same level of the employer. When there is a family enrolled I would like to have the ability to have spouse and children fall under the primary applicant instead of creating an individual contact for each member enrolled on the policy.

Overall

The price-point is inline with what I wanted to spend and I have the opportunity for this system to grow with me and my agency as my needs change. I am very satisfied with the system and have experienced excellent service support when I needed it.

"Absolute best client management software for health agents"
5.0
Version Info: N/A
Purchased Date: February 01, 2011

Owner, RC Cisneros Group LLC
February 24, 2011
Ron Cisneros
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Easy to use. Intuitive. Easy to customize.

Cons

I have yet to find one complaint.

Overall

I have been searching for a csm for a long time but found that most csm's were geared for people in the financial services industry or the p&c industry. In other words, they failed to meet my needs. AgencyBloc is an amazing system with superb ease of use. Best of all, it's tailor made for health agents. I would highly recommend this product to anyone in the health insurance field.

"User Friendly and Plenty of Features"
5.0
Version Info: N/A
Purchased Date: January 01, 2011

Partner, First Choice Insurance Services
February 18, 2011
Frank Villares
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The ease of use and ease of implementing were among the top reasons we choose AgencyBloc. I am too busy to have to take on a system that requires hours of training.
Also, if we have turnover in our staff, this system is very easy to get someone up and running. The staff at AgencyBloc also are very responsive to our upload needs and questions.

Cons

I can't say we've run into any cons with this system.

Overall

Would highly recommend this system from price, to ease of use, to responsiveness, all great.

"Great System!"
5.0
Version Info: N/A
Purchased Date: September 01, 2010

Office Manager, St Louis Insurance Exchange
February 04, 2011
Amanda Miler
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Pros are this system is easy to use, update, track, create commission statements and renewals. I enjoy the good and prompt support associated with the system!

Cons

There aren't really any cons.

Overall

I would recommend this system for any agency/broker of any size, the price and system advantages are worth it! One easy place to track all your clients! Thank you.

"Agency Bloc Software Is everything and more!"
5.0
Version Info: N/A
Purchased Date: August 01, 2010

Officer, Don Allred & Associates
December 08, 2010
Patrick Allred
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

AgencyBloc is very simple to understand and use. It's easy to set up new applications, make new policies, and use data entry. The commission structure is perfect and its ease of use makes it that much more enjoyable to use. After purchasing this software, implementing and importing our old and new data, my job of configuring commissions for our agency has been made so much easier. Instead of usually taking me 22 days of the month to get completely done, I'm done in less than 4 days with agencybloc. It's been a life and most of all, time saver!

Cons

When I find some, i'll let you know!

Overall

10/10. We have researched countless softwares and Agencyblocs topped them all. It's by far the most advanced and easiest to use among the ones we tested. I would recommend any company to evaluate this software against what it currently operates and I'm sure this will beat it hands down. Thanks again AgencyBloc in your help in getting us started and your fantastic customer service!

"Great software for health insurance agency!"
4.5
Version Info: N/A
Purchased Date: October 01, 2010

Vice President, Don Allred & Associates Inc.
December 08, 2010
scott allred
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Finally a agency solution for a health agency!! We have been looking for a product like this for years! Support has been excellent, and for our agency it works perfect. Has elminated hours and hours of plugging in commisions for agents. We actually had one person that was doing this for a full time job and he now has become one of our top selling agents, because he can focus on selling not entering in commisions all month.

Cons

Would like more features available like to query birthdays so we can send out cards, and more query options. But, this is the best thing out there from what we saw with other companies.

Overall

I would definitley reccomend this product to any health and life agency.

"The best money I have ever spent"
5.0
Version Info: N/A
Purchased Date: July 01, 2010

Owner, Laurie Upchurch and Associates, LLC
September 21, 2010
Laurie Upchurch
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Has my clients all in one place
I can work from anywhere, including the beach
Does not have too many features to confuse me
Is extremely user friendly, I have been able to easily use this software. I do not consider myself computer savy but this is the easiest software I have ever used.
Organizes my clients so I can easily find them.
Allows me to keep all my contact information online including phone numbers for insurance companies.
It is extremely affordable
I can save emails to the client for which they pertain
I don't have papers and files all over my desk anymore
I have not lost any papers in a very long time!
I have not had to call and ask for support from their customer service. I have not needed it!

Cons

There are not any

Overall

I would highly recommend this service to any health and life insurance agents. I do not sell auto and home so I do not know if it would work well with that business. This software doesn't require complicated computer skills to operate. It really has changed my life.

"Nothing else compares!"
5.0
Version Info: N/A
Purchased Date: June 01, 2010

Customer Service Agent, PDCM Insurance
June 28, 2010
T Fitzgerald
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The product itself is unlike anything we've ever seen. AgencyBloc efficiently manages our clients, agents, commissions, carriers, and includes great reporting capabilities. What impressed us the most though is the high level of customer service and support we received while implementing and transferring our current data into AgencyBloc. This is a great product and a great company to do business with!

Cons

None at this time.

Overall

I would absolutely recommend this product!

"Review"
4.0
Version Info: N/A
Purchased Date: April 01, 2010

Owner, NP Benefit Servces
April 06, 2010
Nelson Pillow
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

easy to use

Cons

Would like to link to my email

Overall

ease to use