User Reviews
HawkSoft Client Management System by HawkSoft
USER REVIEWS - 4 Star Reviews - view all
Purchased Date: June 01, 2008
Owner, Williamson Insurance Zanesville
October 24, 2008
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Pros
Very well structured for windows use
Cons
weak on claims and commercial
Overall
we bought, we're happy, we highly recommend
Purchased Date: June 01, 2008
owner, Ancheta Insurance Agency
October 23, 2008
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Pros
1. Paperless
2. Reports,contact customer
3. Great support,tutorial, ease to comprehend.
4. Value for dollars spent on this system
Cons
1.correcting downloads from companies.
2.Getting companies to download.
However, not the fault of Hawksoft, that I can see
Overall
I would recommend this system to anyone in the insurance business. Compared to other Agency Mgmt Systems cost, Hawksoft is competitive. They price their systems to accomodate both large and small agencies.
Purchased Date: June 01, 2008
Personal Lines Manager / IT, Williamson Insurance Service
October 23, 2008
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Pros
Great workflows with easy drag and drop functions. Wonderful capabilites for interfacing with company websites without the need for putting in user name and passwords. Works well with QuickBooks. Great for users accustomed to working in a Windows enviroment. Fast, friendly customer support.
Cons
The documenting when changing even minor non-policy impacting information can be cumbersome. Very basic graphics but does not affect the ease if use.
Overall
The advantages offered far outweigh any minor deficiencies that a user may encounter. The company is very accommodating during conversion process and we have experienced excellent customer support. Interfacing with company websites is probably the best one available on the market today. The combination of product and affordability makes HawkSoft CMS a superior choice for any agency's management system.
