User Reviews

HawkSoft Client Management System by HawkSoft


4.5

( 4 customer reviews )

USER REVIEWS - 4 Star Reviews - view all


"we bought, we're happy, we highly recommend"
4.5
Version Info: N/A
Purchased Date: June 01, 2008

Owner, Williamson Insurance Zanesville
October 24, 2008
Jeffrey Williamson
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

Very well structured for windows use

Cons

weak on claims and commercial

Overall

we bought, we're happy, we highly recommend

"I would recommend this system to anyone in the insurance business."
4.5
Version Info: N/A
Purchased Date: June 01, 2008

owner, Ancheta Insurance Agency
October 23, 2008
Ponce Ancheta
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

1. Paperless
2. Reports,contact customer
3. Great support,tutorial, ease to comprehend.
4. Value for dollars spent on this system

Cons

1.correcting downloads from companies.
2.Getting companies to download.
However, not the fault of Hawksoft, that I can see

Overall

I would recommend this system to anyone in the insurance business. Compared to other Agency Mgmt Systems cost, Hawksoft is competitive. They price their systems to accomodate both large and small agencies.

"The advantages offered far outweigh any minor deficiencies that a user may encounter."
4.5
Version Info: 3.0
Purchased Date: June 01, 2008

Personal Lines Manager / IT, Williamson Insurance Service
October 23, 2008
George Patterson
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Great workflows with easy drag and drop functions. Wonderful capabilites for interfacing with company websites without the need for putting in user name and passwords. Works well with QuickBooks. Great for users accustomed to working in a Windows enviroment. Fast, friendly customer support.

Cons

The documenting when changing even minor non-policy impacting information can be cumbersome. Very basic graphics but does not affect the ease if use.

Overall

The advantages offered far outweigh any minor deficiencies that a user may encounter. The company is very accommodating during conversion process and we have experienced excellent customer support. Interfacing with company websites is probably the best one available on the market today. The combination of product and affordability makes HawkSoft CMS a superior choice for any agency's management system.