User Reviews

Commission Tracker for Insurance by AmbiCom


4.5

( 4 customer reviews )

USER REVIEWS - Sorted by Date


"Efficient, easy to learn and train employees to use."
4.5
Version Info: 4.51.22
Purchased Date: N/A

Finance & Marketing Analyst, Premier Benefits Insurance Services
April 13, 2009
Dena MacMynowski
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

CT efficiently tracks our commissions and provides easily accessible key data for commission payments. Customer support is superlative -- fast, responsive, and gets us on back on track when we have a questions. It is a bug-free product that easily updates and requires little time to manage.

Cons

My only aspiration is for the program to have more reporting features and user modified options (e.g., what is displayed). It would be great to have the ability to add/delete fields and customize reports. I would like the ability to do more in-program analysis, rather than have to export to Excel, etc. and clean up all of the data so I can sort, etc. on my own.

Overall

Efficient, easy to learn and train employees to use, and an accessible interface that minimizes errors in data entry. Quick, friendly, and very capabable customer service.

"Would recommend buying. Great program for tracking commissions."
4.5
Version Info: 4.51 rev 22
Purchased Date: March 01, 2009

Finance Manager, Concierge Communications
March 24, 2009
Cindy Atwood
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

all agents, carriers, clients, policies cross-referenced - simplified program that is easy to use

willing to do custom reporting if needed

Cons

minor

Overall

Would recommend buying. Great program for tracking commissions.

"This system is the best I've used."
4.5
Version Info: 4.51 Revision19
Purchased Date: September 01, 2005

Assistant Operations Administrator, Jenkins Insurance Group
March 20, 2009
Thomas Caldwell
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

It is very easy to use, and breaks everything into what I need.

Cons

I wish it didn't go back to the top when you do an adjustment. That slows me way down.

Overall

This system is the best I've used.

"Commission Tracker was an easy fix to our tracking problem."
4.5
Version Info: 3.0 - 4.0
Purchased Date: November 01, 2002

Accountant, True North Insurance Agency, Inc.
March 20, 2009
Kim Shepard
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Commission Tracker is user friendly and easy to learn. The training process for new users has been made simpler by the ease of use of the system.

The reports in Commission Tracker give the user alot of flexibility. A big pro for us has been the ability to have reports customized for us. This has made it possible for us to maximize our return on the product.

Cons

One con that comes to mind is that we, as a Commission Tracker user, would love to have access to the network of other CT users. I would love to see a user's group meeting or a place that we as users can talk with other users and pick up on all the parts of the system that we might not be using but should be and just aren't because we don't realize what it does or what it can do for us.

Overall

Commission Tracker was an easy fix to our tracking problem. The program has worked well with us over the past 6 years and we are eager to work with our newly updated version, 4.0. We had been running 3.0 all this time and are very happy to see the enhancements in 4.0 and look forward to the release of 5.0.