InSync Tech-Fin Solutions

APPSeCONNECT

4.5 / 5 12 reviews

Who Uses This Software?

We serve all the businesses across the globe, viz: USA, UK, Europe, Australia etc.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,388.00/year
  • Pricing Details
    http://www.appseconnect.com/pricing/
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • InSync Tech-Fin Solutions
  • insync.co.in/
  • Founded 1991
  • India

About This Software

APPSeCONNECT uses best of on-premise and cloud technology to ensure data security. It works on a hybrid concept to give you the ease of configuring and controlling your connection from anywhere but keeping your transactional/business data safe in your secured environment. Save Time and Effort : Seamlessly connect business-critical applications and save huge amount of time and effort by automating business processes. Boost Productivity. Focus on Profitability.


Features Checklist

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Product Reviews

The team at InSync have been great to deal with the process of our new website integration.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The integration of AppseConnect allowed us to have an open source platform of Woocommerce to talk to our Accounting Software SAP for our business. This allowed us to easily integrate our customer database and customer orders directly from our website to our accounting software and visa versa instantly with no manual process.
The software is very intelligent and allows our individual product information to feed on our accounting software directly to our website. This means that when product information is changed in our account software, say the price and stock QTY's - our website is instantly updated. The team at Insync - especially my account manager Pratik, were very knowledgeable and even accommodated to custom integration we needed that went beyond standard scope. They have great communication and have been easy to deal with, explaining in detail the process of each task. Change requests were handled quickly, which was very nice and refreshing, especially from an overseas provider. They had so much patience with every new request that we needed and were available day and night and weekends as well. So general Support is on very high level. I would happily recommend the AppseConnect and the team at Insync, if you want a 3rd party to work on connecting your online website to your accounting system, especially when your accounting system does not offer a 'cloud' service.

Cons: The software was a big expense to the total cost of the development to build our new site, however it is very intelligent and stops manual processes and human errors within the company structure; So in-turn we believe is is going to be worth the cost in the long term. The cloud portal has been a great help although we have had some internet browser related issues which were easily resolved quickly.

Overall: The ability to integrate our e-commerce system to our Accounting System seamlessly. Our accounting system communicates to our website automatically and keeps our website up-to-date instantly.

We contracted with APPSeCONNECT to handle an integration of a WooCommerce website and SAP B1.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software takes the overhead of tying two systems (e-commerce & ERP) together, which can be a costly and time consuming endeavor. Our project manager was very responsive and solutions orientated during the setup/development phase of the project. Change requests were handled quickly, which was very nice.

Cons: There were mistakes made from the start of the project that lead to additional cost that was unanticipated. APPSeCONNECT was very strict on starting the project without payment, even though there were mistakes made on their end. The annualized cost is due upfront, in addition to an implementation fee that is not made very clear at the outset, which is painful. It would be preferred that all the costs are built into one monthly payment. The Trial Period is also sold as more than it actually is. We were under the impression that all the features and functionality would be demo-ed in the trial period - which is not the case. Only one touchpoint is wired up for the trial period, which doesn't allow much testing at all. Also, the cloud portal has had some internet browser related issues that keep certain buttons from rendering.

The staff at APPSeCONNECT were extremely helpful in resolving any issues that arose.

May 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The integration to SAP will save us countless hours in order processing. This will save our company money and time.

Cons: There is some technical knowledge need to get the most out of APPSeCONNECT. This technical knowledge can be somewhat difficult without an understanding of the SAP processes.

Overall: This will save us time and money.

Magento - SAP B1 integration

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Comments:
This product offers core functionalities that was extended a great deal to fit our needs, which makes it a good ground for any seed. What we couldn't accomplish yet are offline orders syncing from SAP to Magento. But I am sure that we will find a way.

The team that we worked with was amazing. They had so much patience with every new request that appeared. Also, we could count on them day and night and weekends as well, so support is on very high level!

Delivers what needed.

Mar 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: How automated it is and the freedom to customize it to our needs.

Cons: The interface of the agent could be a little more intuitive.

Overall: The Appseconnect software has helped our business grow by making it more automated. Despite some issues, we always receive good support.

Good product for small business

Mar 23, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: * Great customer service
* Complicated customization is feasible and the price is reasonable.
* The performance of the apps is good.
* The engineer team deliver feature quite fast

Cons: * UI is kind of complicated.
* UI flow is not intuitive as well.
* No way to check the functionality easily (such as out of service notification)

Overall: APPSeCONNECT helps us connecting our online store to our ERP system. The overall experience is great. The service does save us from spending a lot of time syncing data between selling platform and ERP. The desktop app is kind of complicated but works well. You might need to have some basic IT knowledge to operate the app. The customer service is excellent. Technique support used to anwser our question in 24 hours.

WooCommerce and SAP B1

Mar 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Working together with ISync was great. Although we were geographically separated we all worked as a team and found a solution to get the system working for us.

Unfortunately we had to deal with a lot of connection problems throughout our first year.

Magento and SAP Business One integration

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Appseconnect for over three years to integrate our ecommerce website using magento to our ERP, SAP Business One to sync sales informations like customers, products and orders in almost real time which positively impacts our average order to ship time.

Excellent integration between MS Dynamic NAV with Magento

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use
Work with multi platforms
Create automation

Overall: We are doing projects as a whole package for our ecommerce customers. We need integration between our backend - Microsoft Dynamics NAV (ERP) and frontend - Magento. In order to let our customers have the best control with their business, a number of data (like sales order, items information and so on) must be in sync between backend and frontend. Appseconnect makes the excellent communication between both system and is really easy to use. Therefore, our customers obviously benefit from our solution, such as sales figure, shipment, cost control and etc.

Integration from APPSeCONNECT from eBay & Amazon to SAP B1

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use, great support

Cons: 24/7 support requirement

Overall: Great application.Helped Swann Communications to increase sales in eBay & Amazon with effectiveness. We are currently top rated sellers on eBay because of APPSeCONNECT fantastic efforts throughout . Our late shipment rate is 1 order out of almost 2500 orders . That is unbelievable! We are projected to be Top rated as well in 2017 because of APPSeCONNECT.

Also for amazon marketplace, our late shipment rate for January is only 1% while our valid on time tracking rate is almost 97% !

Due to these scores, we were able to exceed our sales budget because customers receive good customer service from us and receive their orders in perfect condition and on time , they have left us amazing feedback that has prompted others to buy. Thank you InSync for all the support and continued effort to make eBay and Amazon Marketplace such strong and growing accounts.

Vendor Response

by InSync Tech-Fin Solutions on February 22, 2017

Thanks for your feedback.

SHOPIFY AND SAP BUSINESS ONE INTEGRATION

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We were looking for a software to integrate our online store, using Shopify, with our ERP SAP B1.

We just went live with our store, and we are very happy. I loved working this project from start to finish. It is easy to use and we administrate our business from just one end: Orders, Invoices, Incoming Payments and Inventory are all synced in real time.

The team, was amazing. Patient, understanding and a blast to work with.

Vendor Response

by InSync Tech-Fin Solutions on February 21, 2017

Thanks for the review.

NAVISION to EBAY Review

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Accomplishes the Goals Required.
EBAY > NAV : Customer Sync
EBAY > NAV : Order Sync
NAV > EBAY : Inventory
NAV > EBAY : Pricing
NAV > EBAY : Item Information
NAV > EBAY : Tracking No.
NAV > EBAY : Shipping Confirmation

Cons: Setup took a longer than anticipated time, possibly due to our unique position in the newly formed ebay.motors, which was an entirely new API structure than normal ebay.com.

Some functionality seems limited, we've had to create many custom fields directly on the Item Card, instead of allowing APPSeConnect to read dynamically from related tables.

Overall: We are using APPSeConnect in a very limited fashion, as a way to tie our Navision 2013 system to ebay api. This allows ebay orders/customers to sync into our NAV system, and inventory/pricing/tracking/shipping information to sync back to ebay, leaving us more time to focus on non-data entry tasks.

Recommendations to other buyers: It's a good product, the team that is assigned to you works long hours, and their fees are all upfront. If it takes them 20 hours to integrate, or 200 hours, the integration fee is the same. And it is reasonably priced for the functionality provided, so it's a good investment if you're looking for some level of automation between compatible software.