IVR Software Resources
Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys. IVR software is mainly used for systems that allow callers to select information or enter data without the need for assistance. IVR systems can also be used to route callers to the appropriate department within an organization, based on their answers to qualifying questions.
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Software News
Digital Solutions / Inmate Telephone, Inc. Adds New Product Specialist
07/28/2009 - Former corrections industry information systems manager brings additional field experience to DSI / ITI.
Plum Voice Unveils New Tool to Create and Deploy Surveys Over Internet and P...
07/15/2009 - Technology Allows Users to Design, Deliver and Analyze Survey Data Instantly New York, NY (PRWEB) July 15, 2009 -- Plum Voice, the leading single-source provider of automated telephony solutions, today announced the availability of Plum Survey, the first tool that allows users to create one survey and deploy it over both the Internet and the telephone.
Evolv On-Demand Selects Voxeo To Help Transform Call Center Recruiting Lands...
06/04/2009 - Evolv Joins Tens of Thousands of Voxeo Customers Realizing Cost Savings With Flexible, Automated Voice Applications Orlando, FL and Daly City, CA (PRWEB) June 4, 2009 -- Voxeo Corporation, a leading provider of premise and hosted Unified Communications and Self-Service platforms, today announced that Evolv On-Demand, a leader in human capital recruiting and hiring for call centers, is using Voxeo's hosted Interactive Voice Response (IVR) platform in its cost-saving, next-generation hiring solutions for the call and contact center industry.
NCH Software Adds Web Console Management for Their IVR Software
05/13/2009 - NCH Software released the latest version of their IVR software, IVM, which now includes a web management console designed to add a layer of simplicity to complex IVR systems.
See all 19 articles in the Software News Archive
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