Top IVR Software Products

2,000+ businesses use Capterra each week to find the right software.


FEATURED PRODUCTS

As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. View Profile

Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication. View Profile

Five9 IVR Software with advanced speech recognition helps businesses automate common customer interactions while maintaining high-quality service. Enable intuitive self-service options for quick problem resolution and call routing. Free up agents for high priority issues while reducing costs. Great for bill payment, common queries, appointment reminders, order status, debt collections and more. Easy to use - setup new prompts, callback options, & data queries in seconds. Get a quote. View Profile

Cloud Contact Center - Inbound ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM View Profile

Convoso provides powerful yet easy-to-use call center software designed to empower customer service and support teams in delivering top tier customer experience. Our end-to-end platform is equipped with robust features that streamline efficiency for your agents and customers. Convoso's built-in applications include: hosted IVR, 'lite' CRM, webRTC softphone, PBX system, ACD, skills and time-based routing, reporting tools, learning management system, KPI leaderboards, and more! View Profile

Cloud-based IVR Software with 99.99% up-time and excellent customer service! View Profile

Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). View Profile

Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. View Profile

VoiceGuide IVR

by Katalina Technologies

Fully featured Inbound/Outbound IVR and ACD. Highly configurable. Integrates well with existing systems. Easy to deploy. Easy to manage. Graphical scripting with function blocks for creating solutions without any programming. Cost-effective for smaller installations while providing option to scale up at any time. Free evaluation download available. View Profile

Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy & Easy to manage. View Profile

Provide world class helpdesk support with Desk.com, the all-in-one customer support software for fast growing companies. Manage all channels from a single inbox. Take control of your customer support and helpdesk ticketing! Request a demo with one of our experts to learn more or sign up for a Free trial to get started. View Profile

Desk.com is help desk support software made smarter, easier and more affordable. View Profile

Kixie is everything your team needs to make better sales calls. Take your sales process to the next level with one-click PowerCall dialing, automatic call logging, lifetime call recordings, realtime call coaching, and advanced sales metrics. Take advantage of sales dialer features like local-presence, automated PowerList dialing, and voicemail drop to connect with 5x more customers. Get started in 3 minutes with a free trial (no credit card required). View Profile

Kixie is seamlessly integrated sales phone service. Start making local or international calls in minutes with our PowerCall Dialer. View Profile

Aspect Prophecy offers inbound and outbound IVR call support, is 100% VoiceXML and CCXML compliant. It includes comprehensive CCXML call control, built-in conferencing and call recording, audio prompt and Text-To-Speech (TTS) support, full-featured Provisioning API and flexible, scalable SIP-based telephony. View Profile

Prophecy makes it easy to interact with customers by improving service, driving sales, and lowering costs. View Profile

Sharpen is a cloud native omni-channel contact center solution. View Profile

Sharpen is a cloud native omni-channel contact center solution. View Profile

Talkdesk

by Talkdesk

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. View Profile

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. View Profile

ContactWorld

by NewVoiceMedia

NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide. View Profile

NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide. View Profile

FluentStream

by FluentStream Technologies

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. View Profile

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. View Profile

uContact

by Integra CCS

Beautiful Contact Center Solution / Multichannel / All in One: Inbound, outbound & blended - Dialers - IVR - SMS - Web Chat and more!!! View Profile

Beautiful Contact Center Solution / Multichannel / All in One: Inbound, outbound & blended - Dialers - IVR - SMS - Web Chat and more!!! View Profile

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises. View Profile

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises. View Profile

Connect First

by Connect First

Connect First is an award-winning SaaS telecommunications provider known for its powerful, flexible, cost-saving cloud contact center s View Profile

Connect First is an award-winning SaaS telecommunications provider known for its powerful, flexible, cost-saving cloud contact center s View Profile

IVR Studio

by Voicent Communications

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options. View Profile

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options. View Profile

DialogTech

by DialogTech

Marketing automation software with call tracking, virtual receptionist, voice broadcasting, virtual call center, and call recording. View Profile

Marketing automation software with call tracking, virtual receptionist, voice broadcasting, virtual call center, and call recording. View Profile

Ricochet

by Speed To Contact

The worlds fastest internet lead dialer. Call leads within 1 second flat! View Profile

The worlds fastest internet lead dialer. Call leads within 1 second flat! View Profile

CloudCall

by CloudCall

Cloud based call centre solution with call recording and CRM integration. View Profile

Cloud based call centre solution with call recording and CRM integration. View Profile

Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance. View Profile

Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance. View Profile

Nectar Desk

by Nectar Desk

Solution for small to mid size businesses to automate call center roles from buying local/toll free phone numbers to setting up IVR. View Profile

Solution for small to mid size businesses to automate call center roles from buying local/toll free phone numbers to setting up IVR. View Profile

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs. View Profile

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs. View Profile

With a CallFire IVR system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound traffic. View Profile

With a CallFire IVR system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound traffic. View Profile

LiveOps

by LiveOps

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. View Profile

With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. View Profile

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement. View Profile

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement. View Profile

Cloud-based IVR and SMS solutions for self-service customer service, payments, intelligent call routing, and outbound notifications. View Profile

Cloud-based IVR and SMS solutions for self-service customer service, payments, intelligent call routing, and outbound notifications. View Profile

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software View Profile

Grow your business by gaining customer loyalty with a world class customer contact center software View Profile

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free. View Profile

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free. View Profile

BigmOuth

by Talking Technology International

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. View Profile

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. View Profile

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials. View Profile

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials. View Profile

Bolder Thinking

by Bolder Thinking

Offers a robust solution that significantly reduces the complexity associated with operating call centers View Profile

Offers a robust solution that significantly reduces the complexity associated with operating call centers View Profile

A VoiceXML-compliant, IVR application builder for generating inbound and outbound IVR applications. View Profile

A VoiceXML-compliant, IVR application builder for generating inbound and outbound IVR applications. View Profile

A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. View Profile

A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. View Profile

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. View Profile

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. View Profile

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. View Profile

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. View Profile

CommunitySelect

by Selectron Technologies

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform. View Profile

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform. View Profile

Conversational IVR

by True Image Interactive

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant. View Profile

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant. View Profile

Cruncher

by Cyara Solutions

Hosted or installed software solution to test contact center loads, record calls, with reporting features. View Profile

Hosted or installed software solution to test contact center loads, record calls, with reporting features. View Profile

CT Developer Studio

by IVR Software Development

Build your voice mail, call center or IVR system with this extensive software suite. View Profile

Build your voice mail, call center or IVR system with this extensive software suite. View Profile

DeltaTouch

by VoltDelta

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities. View Profile

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities. View Profile

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political. View Profile

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political. View Profile

Advanced and innovative solutions for inbound/outbound call management for the collection industry. View Profile

Advanced and innovative solutions for inbound/outbound call management for the collection industry. View Profile

ETS

by Occam Networks

Recording & analysing replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience. View Profile

Recording & analysing replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience. View Profile

Genesys cloud contact center can improve your customer's journey by increasing personalization and by delivering consistent CX. View Profile

Genesys cloud contact center can improve your customer's journey by increasing personalization and by delivering consistent CX. View Profile

Insight IVR

by Parwan Electronics

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality. View Profile

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality. View Profile

IntelliSPEECH

by SDC Solutions

Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command. View Profile

Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command. View Profile

InterpreXer

by Phonologies

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications. View Profile

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications. View Profile

InvestorREACH

by Interactive Telesis

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. View Profile

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. View Profile

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. View Profile

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. View Profile

IVR

by CTalk

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. View Profile

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. View Profile

IVR

by Bhrigus Software

Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services. View Profile

Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services. View Profile

IVR Technology Group

by IVR Technology Group

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries. View Profile

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries. View Profile

IVR solution fully compliant with W3C's VoiceXML 2.1 specification and integrated with most TTS and ASR engines. View Profile

IVR solution fully compliant with W3C's VoiceXML 2.1 specification and integrated with most TTS and ASR engines. View Profile

Maximise Cloud Contact Center

by Magnetic North Software

Cloud communications for contact centers - includes a powerful predictive dialler, call recording, hosted IVR, compliance management. View Profile

Cloud communications for contact centers - includes a powerful predictive dialler, call recording, hosted IVR, compliance management. View Profile

Enables call center managers to focus on call center metrics and call center performance. View Profile

Enables call center managers to focus on call center metrics and call center performance. View Profile

OptimumESP

by The Chatfield Group

Handles online, offline, social, email, and other communications as the ultimate hosted contact center solution View Profile

Handles online, offline, social, email, and other communications as the ultimate hosted contact center solution View Profile

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. View Profile

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. View Profile

Offers an easy solution to all of your outbound calling needs. Increase your profits with efficiency. View Profile

Offers an easy solution to all of your outbound calling needs. Increase your profits with efficiency. View Profile

Advanced cloud IVR solution for call centers. Fully integrated with Smart Queue, AVOXI's virtual contact center software. View Profile

Advanced cloud IVR solution for call centers. Fully integrated with Smart Queue, AVOXI's virtual contact center software. View Profile

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. View Profile

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. View Profile

Feature rich contact center applications and services. View Profile

Feature rich contact center applications and services. View Profile

SpeechVox

by Manam Infotech

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. View Profile

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. View Profile

SPLICE Dialog Suite

by SPLICE Software

Actively engage with your existing customers with personalized messaging software to achieve your business results! View Profile

Actively engage with your existing customers with personalized messaging software to achieve your business results! View Profile

Telemation

by Database Systems

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. View Profile

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. View Profile

TEMPEST

by ByteWay Speech

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX. View Profile

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX. View Profile

VBVoice

by Pronexus

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET. View Profile

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET. View Profile

Simplify telephony programming to the extent that any .NET developer can create voice applications. View Profile

Simplify telephony programming to the extent that any .NET developer can create voice applications. View Profile

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available. View Profile

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available. View Profile

Call handling and booking management system for small businesses. View Profile

Call handling and booking management system for small businesses. View Profile

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency. View Profile

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency. View Profile

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. View Profile

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. View Profile

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. View Profile

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. View Profile

Complete application lifecycle management suite for IVR and unified self-service across all customer interaction channels. View Profile

Complete application lifecycle management suite for IVR and unified self-service across all customer interaction channels. View Profile

Multi-channel electronic communication solutions that connect citizens to government services. View Profile

Multi-channel electronic communication solutions that connect citizens to government services. View Profile

xSB

by Vicorp

Speech Biometrics for voice signature, ID and more. View Profile

Speech Biometrics for voice signature, ID and more. View Profile

Filter Results (75)

Product Rating

Number of Users

Deployment

Features