CallCopy

by CallCopy

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CallCopy offers contact center recording solutions used for quality monitoring, coaching, training, and liability recording. Our single system design enables all of these features, including desktop screen capture, to be incorporated into each installation. CallCopy is user friendly, with an intuitive design that is easy to learn and navigate for both end-users and administrators. CallCopy also provides custom IVR solutions, ranging from Auto-Attendants to Customer Satisfaction Surveys.

  • Automated Survey (Inbound/Outbound)
  • Call Recording
  • Customizable Fields
  • Customizable Functionality
  • Customizable Reporting
  • Data Import/Export
  • Mobile Access
  • Software Development Kit

Available on the following platforms: Windows
Support available: 24/7

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