DPTS

by Dial Connection

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Advanced and innovative solutions for inbound/outbound call management for the collection industry.

  • Account Payment System
  • Advanced Audio Playback
  • Analog Line Support
  • Auto-Dialer
  • Automated Call Center
  • Automated Survey (Inbound/Outbound)
  • Automatic Call Distribution
  • Automatic Message Retrieval
  • Call Log Database
  • Call Path Diagrams
  • Call Recording
  • Call Simulator
  • Campaign Management
  • Computer Telephony Integration
  • Conditional Looping & Branching
  • Custom User Interface
  • Customizable Fields
  • Customizable Functionality
  • Customizable Reporting
  • Customized Call Routing
  • Data Import/Export
  • Database Access
  • Digital Line Support
  • Fault Management
  • Legacy System Integration
  • Line Transfer
  • Line Transfer to an Outside Party
  • Mobile Access
  • Multi-Line Support
  • Multiple IVR Scripts
  • Order Taking
  • Phone Key Input
  • Play Music on Hold
  • Reporting
  • Software Development Kit
  • Supports Caller ID
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • XML Data Pull

Available on the following platforms: Windows
Support available: 24/7, Regular Business Hours, Online/Self Service

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