IntelliSPEECH
by SDC Solutions
Through a robust suite of products, including IntelliDESK PC-based console, IntelliSPEECH Intelligent Virtual Agent, WebSERVICES web-based directory, IPSERVICES IP-based directory, and Event and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC products can be used together as part of a Total Call Handling Solution or individually based on a customer???s needs.
- Auto-Dialer
- Call Recording
- Computer Telephony Integration
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Database Access
- Dial in Computer Control
- Digital Line Support
- Employee Directory Access
- Fault Management
- Legacy System Integration
- Line Transfer
- Mobile Access
- Multi-Currency
- Multi-Language
- Multiple IVR Scripts
- Phone Key Input
- Play Music on Hold
- Reporting
- Software Development Kit
- Supports TDD / TTY
- Text to Speech
- Voice Customization
- Voice Mail
- XML Data Pull
Available on the following platforms: Windows, Web Based, Open Source, Linux/Unix
Support available: 24/7