SpeechVox IVR
by Manam Infotech
Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.
- Account Payment System
- Advanced Audio Playback
- Analog Line Support
- Auto-Dialer
- Automated Call Center
- Automated Survey (Inbound/Outbound)
- Automatic Call Distribution
- Automatic Message Retrieval
- Call Log Database
- Call Path Diagrams
- Call Recording
- Call Simulator
- Campaign Management
- Computer Telephony Integration
- Conditional Looping & Branching
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Customized Call Routing
- Data Import/Export
- Database Access
- Dial in Computer Control
- Digital Line Support
- Employee Directory Access
- Fault Management
- Legacy System Integration
- Line Transfer
- Line Transfer to an Outside Party
- Mobile Access
- Multi-Currency
- Multi-Language
- Multi-Line Support
- Multiple IVR Scripts
- Order Taking
- Phone Key Input
- Play Music on Hold
- Reporting
- Software Development Kit
- Supports Caller ID
- Supports TDD / TTY
- Text to Speech
- Voice Customization
- Voice Mail
- XML Data Pull
Available on the following platforms: Windows, Web Based, Open Source, Linux/Unix
Support available: 24/7, Regular Business Hours, Online/Self Service