SmartAction Speech IVR System

by Smart Action Company

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Intelligent cognitive and linguistics solution delivering higher natural-language understanding than any other IVR in the market.

  • Account Payment System
  • Analog Line Support
  • Automated Call Center
  • Automated Survey (Inbound/Outbound)
  • Automatic Call Distribution
  • Automatic Message Retrieval
  • Call Log Database
  • Call Path Diagrams
  • Call Recording
  • Campaign Management
  • Computer Telephony Integration
  • Conditional Looping & Branching
  • Customized Call Routing
  • Database Access
  • Employee Directory Access
  • Fault Management
  • Line Transfer
  • Line Transfer to an Outside Party
  • Multi-Line Support
  • Multiple IVR Scripts
  • Order Taking
  • Phone Key Input
  • Supports Caller ID
  • Supports TDD / TTY
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • XML Data Pull

Available on the following platforms: Other
Support available: 24/7

About Smart Action Company

Year Founded: 2008
Location: California - United States
Industries Served: Direct response, direct marketing, insurance, legal, healthcare, logistics

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