Who Uses This Software?

Revelationpets.com suits Daycare, Kennel and Cattery owners who want a VERY easy to use pet booking system that provides online bookings and customisation combined with great customer support


Average Ratings

73 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Revelation Pets
  • www.revelationpets.com
  • Founded 2005
  • United Kingdom

About This Software

RevelationPets.com is the easiest Cat and Dog boarding and daycare / kennel software in the world. We have managed over 2 million nights bookings so far. You can accept bookings online via Facebook or your website using our plugin code. Easy to use - optimised for iPhones, androids, computers, laptops and tablets. Create bookings quickly and efficiently, while you're on the phone with a customer. Very easy to use and very powerful One flat fee: $49 USD /32 GBP per month


Features Checklist

  • Appointment Management
  • Calendar Management
  • Customer Accounts
  • Email Confirmation
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Veterinarian List Maintenance

Product Reviews

RevelationPets - keeps track of our bookings and payments

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall very happy with this booking system. Our experience is that it reliable and secure. So far the system has more features than we actually need. Could wish for the opportunity to remove features that we don't have in use as the admin part and translation section is quite comprehensive.

From excellent to amazing!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have been using Revelation Pets for about 2 and a half years now for our small animal boarding business.
The support has always been very responsive.
They continuously develop new useful features by innovation and listening to their customers.
This software is easy to use and saves a lot of time while giving our own customers a great service too.

The best software around

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I have tried almost all the software available and this is by far the best. Professional looking, easy to use, I just can't fault it in anyway. My clients comment on the professional nature of my booking confirmation emails and they love the online booking facility. Customer service is brilliant too.

Pros: Ease of use and professional looking

Cons: Absolutely nothing

Recommendations to other buyers: It's a must have

Fantastic Software!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Revelation Pets is a great and easy to use booking system - even my mum can use it! I love how myself and team can access the program from any device and at any time, and the ability for my clients to book online at any time is one of my favourite features. They are always quick to respond to my emails and add my feedback to their updates. I'd highly recommend Revelation Pets to anyone new to the boarding world or anyone looking for new software.

Pros: The dashboard, online booking widget, accessibility anytime on any gadget (including Apple) and the quick and friendly support. I like how clear and easy to see all the information is to use and how you can add a photo to each pets' profile.

Cons: The way the session times out and you have to log back in. Working with animals means you don't sit at a computer all day. When people call to book it takes time to log back in.

Recommendations to other buyers: Give it a try! It's so easy to use and if there is something you are unsure of send them a message and they will get back to you really quickly.

Awesome Software!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I am so excited to have found Revelation Pets software. The beautiful interface is very functional and intuitive. It even does things I didn't know I needed but now I'm glad to have so many options on reports and such.

Pros: Fantastic Customer Service, Affordable Pricing, Great Features, Seamless Interface

Cons: There are some things I'd like tweaked, but to do that would change things for all of Revelation Pets' customers, so a few minor things will have to change on our end. No big problem though. There is no way to send photos and updates to customers through the software. Yet.

The leader of the pack!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I cannot rave enough about this software and the company behind it.
We have a 60 room cattery in Tasmania, Australia and we made the move from a paper based system to Revelation Pets after months of reviewing all of the software available. To us, Revelation Pets were head and shoulders above the competition because of the features and the ability to give it a really good test run of all of those features before we committed was great. Everything we threw at it it was able to cope with and the customisation features give customers a sense that they are dealing with you and not a generic piece of software when making an online booking or receiving a confirmation email. It's obviously been designed with plenty of input from people in our industry and looks good so my team WANT to use it.
Revelation Pets has not only made our business more professional, but has increased our productivity. We have fewer phone calls to answer - not only for bookings but also for information that is now emailed to the customer after they book. I love that I can take bookings or view information on anything with a browser including my phone and it looks great and is easy to use on that too.
To back up their great product, the customer support is awesome. These guys really listen to what their customers want and act quickly. I have made several suggestions for changes I'd like to see and usually within 24 hours (usually less) I have a response and then shortly after that a notification that the change has been made complete with instructions.

Pros: Feature rich Great UI Customisable Web based - always up to date software and available on any device with a browser Scales well to work on mobile phone browsers No lock in contract Amazing customer support

Cons: It would be a minor concern if we lost power or internet access at the cattery, but then we have our mobile phones as a back up :-)

Recommendations to other buyers: Do take up the free trial before you commit. Well worth playing around, making bookings etc to see if it works for you.

Good product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Fab product but just a little pricey for a business just starting up , but would recommend to established business

Pros: Everything

Cons: Monthly price

Revelation Pates is aesthetically pleasing on all devices and very intuitive to use.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Being a software as a service application Revelation Pets uses cutting edge technology to support a superb product. The applications look and feel is fresh and modern. The process of entering new customer and pets details is simple. Making bookings is then a breeze. Now consider that the customer can do all this themselves using the online booking system, saving you time and effort.

Uploading photos, email reminders, drag and drop kennel movements are just some of the processes that make using Revelation Pets easy.

Not only do we love using it, so do our customers.

A stress buster!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am really pleased with the Revelation Pets booking software for my cattery. It is flexible, quick and easy to use. My time used to be taken up making invoices out for clients, with the usual occasional inaccuracies of repetitive work. Now the booking confirmations and invoices combined are all automatically generated and I don't need to worry any more. Less paperwork to do and really easy to see bookings and all relative data about clients and their cats at the touch of a button. The support desk is brilliant, responsive, sympathetic and very patient with my silly questions. Never patronising. Great customer service. Highly recommended.

Easy to use yet effective.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: An easy to use system, even for staff that are only occasional users. This system helps us to easily track our bookings and customers really find the automatic email reminders very useful. We have even been able to tailor the timings of these reminders to tie in with our cancellation policy to give customers every opportunity to change their booking without penalty. Working with the Revelation Pets team has been fantastic. Over the last two years I have found them very responsive to suggestions and have been willing to listen to the real problems that running a business creates.

lots of options

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good customer service

Revelation Pets on the cloud ticks all the boxes.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No messy remote access to local systems, manage and maintain from anywhere. Excellent.
The clean fresh interface and layout is quick and easy to learn and then use. No searching in deep menus for regular actions, its all present at your fingertips.

The customer services / development department agreed to and implemented a small change request within hours. A real pleasure.

I have used, developed and managed application software for many years and can say with doubt and fear of contradiction that this is one of the best.

Really user-friendly with great customer service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I liked this program right away because the "Free Trial" literally meant just start using it! No manipulative practices with taking your credit card then you had to call to cancel that we're all used to. The system is simple and you can add as much detail as you like or keep things very simple to make a reservation. I was amazed how quickly they got back to me with a simple question and it was with a REAL response not some rote response that was totally unhelpful. This business is run the way I run my own and I love that! I've tried so many other programs and been really frustrated because they were so difficult to use

Managing my reservations is a breeze!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched to Revelations after using another online software that was so complicated I hated using it and my customers hated using the online reservation system. Revelations is very easy to use and I can customize it to suit my business. Taking reservations while I'm playing with the dogs just got a whole lot easier. Customer Service is fantastic and has been super speedy in helping with any questions I had. So happy I made the switch!!!!

Mucky Pupz

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've trialled almost every piece of software going, and whilst there are still a few things I wish it would do, Revelation Pets is the best one I have found.

Highly recommended.

This software exceeded our expectations!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We researched multiple kennel software systems before deciding on Revelation Pets and are extremely pleased with our choice. The system setup, software functionality and customer service you receive is superior. Revelation Pets really put a lot of thought into what users need when operating in the pet service industry. Definitely a value add!

Absolutely the Best!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love Revelation Pets all around. The program is so easy to operate, it is extremely user friendly. It does all we want and more. The customer service is awesome. They have always replied very quickly and are always friendly. This software has made running a kennel so much easier. We were using a paper system and tried a kennel program download and did not care for it and then found Revelation Pets. It was truly a Revelation for us! Keep up the good work!

very happy with this software!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started using this in fall 2015, am amazed at how much time it has saved me as before I was writing everything by hand, bookings, kennel layout, invoices. It makes everything so much neater and professional looking! I'm even more amazed at how they listen to customer feedback and fix things to perform better for the customer. The low monthly price is very much appreciated!

Best so far.

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a very technology, simplicity and convenience minded person. Revelation Pets is great for accessibility - I can literally change or make appointments from anywhere with an internet connection, with most any device. I enjoy being able to look at incoming/outgoing appointments before I even get to the office, the online booking options for clients drastically reduces phone calls and employee time spent making simple appointments and the reminder emails have really helped with our no-show rate. This software has proven to be simple enough to be easy to teach and learn but deep enough to keep and access all the information you would want. The customer service is very attentive and motivated to help and the price isn't too bad, either. Strongly recommend.

Brilliant

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have looked at many programmes and non can meet what Revelation Pets offer. Would recommend them any day. Will deal with any problems i have in a day. Brilliant company .

The Best Booking Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Revelation Pets is paws (hands) down the absolute best booking software on the market. We tested others and Revelation Pets beat all others in price, ease of use, and customer service. Speaking of customer service, I have never experienced customer service like theirs!! Very quick response time, you know you are emailing a real person who cares about your business, and are sensitive to your needs. Thank you Revelation Pets for making my business more successful!!

Excellent, Fit for Purpose Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have always thought that this software was excellent. It is easy to use and provides everything you need to run a cattery. The recent improvements make it even better both visually and functionally. The ability to export even more information to Excel makes the system of financial recording far more flexible and the calendar has been extended to give a better view of current and future bookings. The ability to blank off individual runs is something that I had asked for and I am delighted that Revelation Pets listen to their customers and try their utmost to provide a comprehensive service. I do not think I could do without it now and would recommend it to anyone thinking of establishing an Animal Boarding facility.

Excellent Customer Service, and fast, clean interface

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First of all, Kate is fantastic and is always there to quickly answer any questions I have. She always responds within a few hours and remembers our past correspondence which is huge to me. Excellent customer service.

The software itself is easy, clean, and petty fun to use. Almost everything I can think of the developers already thought of it and have given me the option to do it. For the price, it's by far the most complete kennel software out there.

I was worried about purchasing because they are based out of the UK, but that has not been an issue at all. Super fast and nice customer service, and great software.

Excellent!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been looking at moving away from our desktop client cattery system for a while now.
Revelation Pets came up and the support has been amazing!
We have about 9 members of staff that use it and they have all said how easy it is.
The flow/process of booking a cat in, inputting new cats/owners is amazing!!

ABVC Kennels & Cattery Applauds Revelation Pets

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have recently teamed up with Revelation Pets and love the software, it is easy to use, customer friendly and gives almost all you could wish for. Their customer service however is outstanding, they are helpful, knowledgeable and very speedy in their reply, and easy to reach,

Look forward to many years with Revelation Pets as our software program for ABVC Kennels & Cattery llc, Dubai, UAE

It's not as Ruff Ruff as we thought it would be

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have to (reluctantly) migrate from booking software we've been using for three years and with a degree of trepidation we started using Revelation Pets a few weeks ago - and we've been pleasantly surprised.

They've helped by moving our customer, dog and vet records and even although their system works in a different way it's clear and easy to use - and in some ways better than our existing software. The added advantage is that Revelation Pets is an on-line system so we can access our booking information from anywhere in the world where we get internet access.

Being new to Revelation Pets we've had quite a few questions and without exception the support has been superb (especially from Kate) and prompt. We're confident that Revelation Pets will work for us and support our business growth.

This software is easy to use and the customer service is outstanding.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been with revelation since they started, the program is very easy to use. They keep adding new features all the time. The customer service is fantastic and very patient. They are open to suggestions on how to improve or meet your needs.

Amazing product that helps simplify the cattery/kennel booking system

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This booking system allows you to effortlessly keep track of all your bookings and help plan your days no matter where you are. As with all new systems there is a period of learning and some teething problems but there is not much that hasn't been ironed out by the fantastic customer service team. Over time the system becomes even easier as your client's details are all ready saved and to create a new booking and email them a confirmation just takes a couple of mouse clicks.
I can see at a glance how busy we are going to be in the future months, who's coming in and out and who's currently in the cattery. I'm also looking forward to producing my end of year finance report as all the information is already there for you. Would highly recommend this software.

Helps with organization, easy to use and they provide great customer service.

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been running a part time Pet Services business for some time now and was using a manual system that was labour intensive and information I needed was sometimes hard to find! When I decided to go into business full time last year I knew I needed to get more organized and have an efficient booking system. I also wanted a paperless filing system on my customers details.

I had a good look at the programs available and thought Revelation Pets stood out as a clear and easy system to use. Since signing up my business is so much more organized, I can access it on my phone when I'm out of the office and it is reasonably priced. There are regular improvements made to the system and the one I hope comes to fruition is a more comprehensive revenue breakup of different services so you can see more clearly what parts of your business are doing well. Apart from that I am very happy with the program and service.

Highly Recommended

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I inquired about using Revelation Pets before I opened my business. From that day on, the customer service has been impeccable. They are quick to respond to any questions, concerns & emails expressing my love of the software.
I emailed them today to suggest a "Note" option in the calendar. To my pleasant surprise the option is there, I just never realized what it was! This just made my day & my business run even smoother. It's so easy to use & customers find using the Reservation Button on my website easy to use as well.
I love that you can change the color scheme to match your business personality if you want. I love the emails that are sent to my customers. I love that a Review request is also automatically sent to customers.
This truly is a great software & I am very grateful to have found it has met every need I have for my business. I have recommended it to a friend for her business & she is now proudly using it as well. Highly recommend to everyone!

Great, easy-to-use software for our niche requirements

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are really pleased to have found this relatively new software which is perfect for our kennel needs. It is clear, easy to use and flexible to suit the number of kennels/varying prices and services which we offer. There are a few minor details which could be adjusted (such as how easy it is to accidentally change bookings irreversibly in calendar mode) but it's really great that the system is being continually improved according to user's suggestions, for example the new split runs feature - definitely no going back to a paper diary now!

Revelation Pets

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had a glich in our software, so I contacted Revelation Pets thru email. Within five minutes I had a response. Then to make it easier the representative called me and we talked about what was going on. She was able to see the problem immediately and alert the team. I spoke with Kate and she was so nice and very compassionate to the inconvenience this issue might have been causing us. She informed me that with the matter we were having it would take a little time to fix but she would email me right away to let me know when it was fixed. Her hope was 24 hours. Within that 24 hours I received an email to let me know the problem had been fixed and apologized again for any inconvenience. I was very pleased with the quick response time and the overall customer service experience. This was yet another confirmation as to why we chose Revelation Pets for our booking software.

Fabulous customer support and ease of use!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our experience with Revelation Pets has been nothing but wonderful thus far - always friendly, happy to assist us and accommodating to all of our questions/requests!

During our trial period, they answered all of my questions (within 24 hours or less), explained how to setup the booking system to work with our dog boarding and daycare facility and were willing to customise the program to suit our needs. We are confident in Revelation Pets and what they offer!

Quck and Easy to get your head around

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: when we were notified that our current kennel software program was winding down, the thought or transferring all of our data appeared daunting to say the least.

This program offers a lot of new features and we especially like that we can link booking requests to Facebook and our webpage.
Initially the set up took some time and then it was a fairly simple process to manage the first booking.

What really impressed us was the level and speed of the back up support, issues were fixed within hours even to the point of a glitch in the services bookings.
would I recommend this program, hell yes, I think this will have a huge impact on the ease of running our business.

Fantastic Cattery Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have used other cattery software for 4yrs but it was just so complicated to use on a day to day basis whilst running a busy cattery.
Came across Revalation Pets whilst searching for another software supplier to use and within hours of viewing and trying out the software we knew this was what we needed.
Very simple to add bookings to the system, click of a button and a booking confirmation email is sent, automatically sends booking reminders 7 days and 2 days before a customer is due in. Best feature that no other software company has that this company provided, is that the system automatically sends an email 5 days after a customer has left asking for a review from the customer. This is fantastic for us to see how much our customers enjoy using our facilities for there cats. What's also an added bonus is that these reviews can be automatically sent to our website, so new customers can see just what our existing customers think of our cattery.
Technical help is always available, the company is very open to suggestions and any tweeks here or there that we need doing its on them straight away. Fantastic product from a UK company so no more Skype calls through middle of the night to our previous overseas software company if we come across any problems which is a huge bonus for us Revalation Pets are at end of the phone.
Our customers old and new always comment on how professional our company is with the consistant emails they recieve off us, this is down to the great new software we have that basically takes the added stress off us running a busy cattery.

Great easy to use software at an affordable price.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After testing out several software packages, I chose Revelation Pets because it was so easy to use and it is web based so I can access it anywhere on any device. The support I have received is excellent and the company actually listens and takes on board suggestions for improving the site. The only gripes I have are the calendar function and invoicing. I am still using an excel spreadsheet for my bookings because I can see the whole month and its easy to move bookings around. Once the calendar and invoicing functions are upgraded it will be the perfect system. Highly recommended.

Migration From Kennelmaster

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although the RevelationPets software works slightly differently to Kennelmaster and I was initially concerned, now I am really pleased I have transferred. It is fab that I can run RevelationPets from the PC in the cattery, my Mac indoors or my phone when I'm out and about - and the software is so much more modern and convenient! Everything is there on your home screen, nothing is much more than a click or two away, making changes to bookings is really easy/straightforward (I love that you can just drag a booking on the calendar to move it to a different suite) and the emailing out of bookings is a one step process - so quick and easy.

Above all, the support staff at RevelationPets have been fantastic! They have helped me with my migration tactics, explained things about the system that I didn't understand, helped me develop workarounds for some of our specific/peculiar working practices and resolved any problems/issues very quickly (even incorporating changes to the software within a matter of days)! I even had emails from them on Saturday evenings and Sundays!!! I couldn't ask for better! Thank you.

A comprehensive booking system, perfect for my needs.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Your site was the third I checked out. The first was easy but had no reports. The second was way too complicated and more for a larger business with staff etc and then I found Revelation pets which was perfect. Dinky dogz is a small affair with up to 30 dogs, a small in house grooming service, no extra staff and we will take a few cats in the future once we have redesigned another building. So you are perfect for our needs and will make a refreshing change from my handwritten diary, my forgetfulness and having what I call " surprise " dogs arriving which are the ones who have booked that I have forgotten to write down. Also the customer service has been fast, helpful and friendly which is a complete bonus for an IT novice such as myself.

Easy to use and great support

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is by far the best software for our cattery that I've tried, and I've tried a lot! The free trial is very useful and the support second to none. Being able to import the customer database from a CSV file is a really quick way to get up and running. The calendar screen is currently rather cumbersome in that you can only scroll a day at a time. The toggle view gives you a month's worth, but only for a few pens. They are planning an upgrade to this soon, so I really hope they will include the ability to shrink it to give a much bigger overall view and faster scrolling. Apart from that I found it very easy to use, and flexible to the needs of most establishments

Vendor Response

by Revelation Pets on July 27, 2015

Thank you for a lovely honest review and we want to assure you that our calendar will be vastly improved in our next upgrade due this autumn.

*****Excellent

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After our previous kennel software was discontinued I trawled through all of the available alternatives until I tried Revelation Pets. The software is intuitive, logically laid out and as a bonus, is actually nice to look at.

The software has various features that I have not seen from alternative providers and when I needed help with a certain function or wanted to suggest a potential improvement I found the customer support to be excellent.

I was able to export all my customer, pet and vet data into an Excel file which the team at Revelation Pets imported into their software for me - hassle free.

Pricing is very reasonable, especially considering the commitment to updates and the swift and helpful support.

I would not hesitate to recommend Revelation Pets, it has certainly made my life easier.

Managing 100 runs becomes a lot easier with Revelation Pets, great customer interaction.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The online booking and review system is great for customers, if we have had an issue or suggestion the customer service team have responded very quickly with a fix or told us of a long term update. Regular updates and improvements keeps Rev Pets as one of the best software packages online.

Great product indeed!!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My experience with Revelation Pets is more than great! User friendly, data is easy to find, regular updates and great customer service. More than you ask in affordable price!!!

Relief

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After many months of frustration with our old software program, Revelation Pets is a relief. Although we are less than a month in we have had none of the previous issues and they have been very helpful and responsive with questions. We were concerned with a web based program about internet reliability but 3G/4G alleviates some of that. A few features don't carry over from the old program but they seem receptive to possibly adding them. Still learning all that it offers however. Pretty user friendly for someone whom is IT challenged.

Boarding Kennel and Cattery booking system, plus grooming appointments.

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Attractive system that's easy to use and they are always looking for ways to improve. Any ideas you have they welcome your input. They actually listen to their customers. Customers like the fact they can see photos of their pets on the boarding records.

The only downside for me would be the price, it is a tad expensive compared to others but I still prefer to use Revelation Pets.

We at Norfolk K9 Home Boarding have recently changed to this software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are 150% satisfied with this user friendly software, it is easy to use and to set up with the home page giving you lots of information at your finger tips in one go.

The online support is 150% fantastic, no task is too small and they are so, so helpful and remain there until you issue is solved no matter how small an issue it is. They remain friendly, encouraging and helpful throughout and always respond promptly, so you never feel alone like a small fish in a very large ocean........ so pleased we opted to join Revelation Pets and highly recommend them to others.

Customizable to my needs, Constant customer support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After two years of trying just about every software on the market, and giving up on everything to just keep our business on paper, we gave a shot to Revelation.

Best choice we ever made. We are a small home kennel, with very specific needs, and needed a software that was flexible. To give an example, our country currency, South Korean Won, is not common, and within a few hours the Revelation Pets team implemented the use of our currency and its lack of use of decimal points.

Just as that issue, they have listened to all our requests and implemented new solutions when needed, or guided us carefully to learning the possible existing ways to do it.

We are able to do bookings from any computer or mobile device, and at any time are able to have access to our occupancy charts, bookings, and even dog information. It has removed the headache of not knowing. The reports are clear and concise, so we can know whats coming up, what we are earning, and other information.

We literally could not run our business now without Revelation Pets. Shindogs Kennel has grown and professionalized, and our customers can tell the difference in the professional manner we work now, thanks to the team at Revelation.

Cheers to all from Busan, South Korea!

Best kennel software on the market

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use
Customer service top class
Always listening to feedback and developing the system to make it even better
Best software on the market for kennels and catteries

Fantastic software, so easy to use, very friendly guys to work with.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using this software for a few years now. It is so user friendly. The staff are very helpful when you contact them. It is continually being upgraded to improve its already faultless performance. I use it on the iPad with ease and also my Windows phone, occasionally on the Laptop. Very versatile and easy to use. Would highly recommend this system to anyone, big or small, IT literate or not.

Modern, easy, brilliant support, couple more features I'd like to see but glad I signed up.

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was looking for a package to replace one I had custom made in 1998. Revelation Pets ticks almost every box. Our staff have picked it up with minimal training, and being cloud based, we can use it on the go.
I had lots of questions promptly answered and a long wishlist of features which have been patiently listened to. Customer support has been nothing less than excellent and the developers are active and responsive to suggestions. Some suggestions have been implemented already.
There are a couple things it could do better (for me at least). It doesn't differentiate between accommodation types so it isn't easy to see how our cattery is doing vs the kennels vs premium kennels. The booking calendar only shows up to 12 days at a time on screen so forward planning is more involved than it could be.

Overall I'm glad I signed up. We now have a modern, regularly updated system that works anywhere and is well supported.

Easy to use & top notch customer service!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tried just about every software program out there over a two year period before finally finding Revelation Pets. This is the easiest, most intuitive program out there. I am not tech savy and for the most part, I figured it out just playing around with it. I should mention that I went from a completely paper calendar system - so this was a big leap for me but it is going smoothly. When I have any questions, Kate is extremely quick to respond and offer a solution. Any suggestion or request that I have had about how the software could be tweaked to work better for me has been addressed immediately. I feel like I have my own team of computer programmers available any time I need them.

User Friendly Powerfull Tool To Simplify All Kenneling Processes

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our biggest issue with most software is the licensing / user. Where data will sit on a single pc and is not available at point of use. What sets Revelation Pets apart is the fact that all your data is cloud based and can be accessed from anywhere with internet connection on multiple devices including tablets and phones.

The online & Facebook booking feature sets us apart from our competition, as most people now a days do not want to go through the trouble of having to make a phone call.

I found Revelation Pet to be extremely cost efficient considering other players in the market. It is extremely easy to use. Being an ISO 9001 certified Company this software is surely going to add to the value of the services we offer our clients.

Great system, great support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had been trialling revelation pets for 2 weeks when I decided that it was the system to replace my 10yr old system. I had a couple of queries and emailed support at 1800 on a Saturday night not expecting an answer till Monday, I had a response back within the hour and after a couple of emails back and forth a complete solution. My customers love the email confirmations and online booking. I am looking forward to the next 10yrs plus of working with Revelation pets.

Very easy to use, had some problems, but they were fixed in a timely manner.

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall this software is very easy to figure out, even just playing around on it I was able to learn it. There were some areas that I thought would work better for us to be changed up, and they changed it for my company in a matter of about 24 hours.
My only suggestion is to have an area for feeding information goes (*not just if the dog has special dietary needs).
Overall, very easy to use, and I would recommend to any boarding business with less than 100 kennel run spaces!

Amazing product, amazing service and so friendly.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absolutely amazing product did everything i needed and with so much ease it didnt take me that long to learn what i needed to do, it ticks all the boxes for me and to top it all off customer service is wonderful, making sure that if you needed anything their is a friendly voice on the phone to take you through what you need. Top Quality

Easy peasy

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is great - I don't know how the previous owners of the cattery we have purchased managed to run it without something like this. I use my laptop but also run it, while in the cattery, from my smartphone and customers are so impressed that I can email them a receipt (booking confirmation) before they're out the door!

Excellent customer service! Easy to use software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall we have been very happy with our recent subscription. The customer service (Kate) has been outstanding. She is very quick to address any concerns and provides results. The software is very capable and easy to use. We have requested some additions or tweaks to the software and it seems that the developers are open to suggestion. The straightforward software allows us to give more love and care to our guests.

A+

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Wonderful service, staff are willing to assist to any query and open to suggestions from their clients.
Only reason I give 4 stars to Ease of Use - is that I am not tech savvy in the slightest. I am sure most clients would find navigation easy.

Cattery takes a smart step forward ............

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This seems to be the best secure cattery booking system available and a big plus it is cloud based Being a cloud base booking system it is accessible from where ever you are.

Continual improvements are implemented by the developers from user experience and feedback. Good UK customer support. Value for money.

easy-to-use kennel software for any size of business

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small kennel, we struggled to find kennel management software that was appropriate for our size and contained the features that we needed. After trialing almost every program out there, we found Revelation to be the very, very best for our needs.
As Revelation is a web-based program, we can access all of our reservations, client information, and send confirmation emails from our smart devices. This is a great feature, as it means we aren't tied to an office when we want to do paperwork.
We can't thank Revelation enough for helping us keep our days organized - we'd be lost without them.

Great Software for the price!!

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Attention Fellow Boarding Kennels.....If you want to be cutting edge in today's dog/cat boarding market without breaking the bank then Revelation Pets is the way to go!! It is easy to setup a link on your website & is very user friendly. They have several great tools that you can customize your business rates/invoices so you can easily create a very professional invoice for your customers. Our customers love that they can create a booking request any time day or night, especially when trying to balance their busy lives! The support team members are very quick to respond to any support issues you may have as well! Is it a perfect solution? No, but which software is? I look forward to several enhancements which include a birth date field & additional reporting tools!

Intuitive and Easy to Use

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have inherited an offline system PetAdmin when purchasing the new cattery and really needed an online system, to do real-time bookings and changes. I tried Paw Loyalty initially but it was not user friendly, and not device responsive either. Revelation Pets, is so easy, intuitive and aesthetically pleasing to use, you don't need "Specialty Training" and you can toss away the need to keep scribbled notes to update later. You can do it all in the one place, be it on your iphone, ipad or PC. Update Customer details, Enter Pet Details, Pay for booking and make bookings. Truely a wonderful App!

Excellant Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love using this software for our training and boarding kennel. It has saved so much time for us!! The software is very easy to use and the customer service is excellent. When we have ran into small inconveniences applying the software to our specific needs Revaluation Pets has either found a solution for us or added to the software. We are very pleased that we decided to use RevaltionPets!!

Awesome software and awesome after sale service.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product is almost perfect for our cattery.
The staff have found it easy to use and hopefully they will soon ditch their diary/paper card system that is running in parallel until they become more confident with Revelation Pets.
The software has stopped double bookings which was a problem with the old system.
The few issues I had initially were sorted in a timely manner from the Revelation Pets support team.
You should be proud of your product. It's areal winner.

Excellent kennel management tool

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have a kennel and cattery plus doggy day care, and this software allows us to tailor our runs to accept many variables. There's a lot of thought gone into this software and it meets our needs very well. Customer support is bang on, fast response too. It was a task to get all our staff to use it and we still make mistakes, but mistakes highlight opportunities to fine tune the software as any feedback is good feedback :) Overall, very happy and I will look forward to further tweeks !

Nice but too expensive

2/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I own more than 120 unit, price/month is too expensive considering the few clients using it , too bad because the system is very easy to use. At my sign in, i had set 40 units, now i only can use 1... or have to upgrade.
I looked several years for an online booking system including an availabilty calendar, suitable on a boarding kennel, i really dislike monthly fees. So i finally bought a lifetime licence of a kennel software homebased, and a lifetime licence of very very cool and customisable hotel sofware based on my website, the total cost is less than a year of revelation pets fees (120 units)...

Vendor Response

by Revelation Pets on August 01, 2014

Bonjour Christine Thanks for posting the review. I'm sorry that our pricing process didn't match your budget. We believe the pricing is competitive to the majority of our competitors. I checked out the software that you are using and I can see some key differences: 1) The software is installed on your server putting the ownership on your host to backup the database and booking system files - Revelationpets is hosting on Amazon hosting benefiting from their scalability, reliability and backup functionality. 2) You don't benefit from upgrades and security updates as their software is developed - Revelationpets is upgrading all of the time. We are currently implementing our translation module and improving the online booking. Our customers get the latest software as we release it and get to suggest and vote for future changes Thank you for trying Revelationpets and for providing the feedback and if you would like to contact us with any questions, please get in touch.

Review of Revelation Pets

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Comments: I have just opened Meadow Cat Hotel in Cornwall. During the last year I have extensively researched booking systems and found Revelation Pets to be the best by far! I am impressed for the following reasons:
1. It works on my MacBook and iPhone
2. It is web-based, so is available for me to use when I am away from the cat hotel
3. It is clear and intuitive
4. The management take on board customers' comments and are willing to adapt their software accordingly
5. The company is based in the U.K.

Just the software I need

5/5
Overall
5 / 5
Ease of Use
Customer Support

Comments: But...
It would be better to buy the software with a one-off payment.

A pictorial view showing which runs are occupied by date would be good.

The outstanding payments should not include future arrivals

Execllent

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software, I am not the best organised person in the world, so this keeps me on top of things !!!

I know if I was working from a diary if never be on top of things !!

This does it all keeps me from over booking,and keeps track of payments !!

Cons is the online booking -
When customers make an online booking they should be completing the full booking info in full,name,address contact info,dogs info,vacs,health etc

As when they make a booking threw online I then have to go back to customer and send them a booking form to get all this information !!!

So if they adapted this software with a bit more work on the online booking option is say they would have it perfect !!!!!

I'd never use any other software for my kennels...

I also think they could add daycare and training class software !!!

up date software as promised.

3/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: I am pleased with your soft ware however you keep promising more but it seems to take a long time. just basic thinks like editing emails., a calculator for deposits and double booking runs. I dont want to change software but i really feel soon i will have to as i need this to help run the buisness.

Vendor Response

by Revelation Pets on July 15, 2014

Hi Stephanie Thank you for putting up a review. It is really appreciated. The reason why things take so long to update is because we spend a considerable amount of time working on making the system easy. We also do not implement every suggestion. This is because we only want to implement changes that make the biggest difference to the users of revelationpets. For example most computers have a calculator so we wouldn't create one of those. Editing emails is a real challenge as the booking data (like arrival date, etc) in the booking details needs to still look good. From a design perspective this is a real challenge to make it intuitive to the end users to edit I'm sorry that our turn around time is not as fast as for you (and most users) would like, however I hope that you appreciate the ease of use that we make our priority. Many thanks John

Great program

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is getting better and better as they tweak it.

Vendor Response

by Revelation Pets on July 20, 2014

Thank you Susan!

great system

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall very impressed with this system as seems easy to use, and ideal that you can use on mobiles ipads and desktops etc,,

Cant wait to get started!!

At long last!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: literally been search for over 2 years for a online booking system. Revelation pets it it! What struck me first was the "feel" of it. Easy to read, not cluttered. I am in Florida and 90% of my customers are elderly. Though they are working the internet well, I needed something easy for them. This couldn't be easier.

I have tried every program out there, both for pets and and humans. Not one single one would work. The ones that were for pets want 5% of all my bookings price! Since I do boarding that would be a fortune! They mainly bring you customers. I didn't need that, just needed my excisting to be able to book online. The others wouldn't work because I have split hours. Revelation pets is very affordable and split hours isn't an issue.

I also don't have a computer and only use my ipad and smart phone. I love how is comes up on my phone. Very easy to read and use. And when I'm making a booking it doesn't make me get a bunch of info, I don't have time for that!

When I needed help they got back to me ASAP. I look forward to them growing and tweaking some things.

I have almost 4,000 cats in my data base. I am very busy plus work by myself, having people book online is helping greatly. Cuts down on mistakes, not stuck on the phone while with a customer in person, etc. Life for me just got easier! Thank you, Revelation Pets!

Perfect Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We're just starting up a business and have various pieces of IT kit that we use for our other projects and wanted a booking system that we could access through PCs, Macs, iPads and iPhones to allow maximum flexibility. Well we found it here with Revelations Pets.

It's a breeze to set up and we can make bookings even when we are away from home and check availability for prospective clients without having to take a number and needing to call back later so it's also great for customer service.

You don't need a degree in computer science to use the system as it is very intuitive and the customisation that you can apply is really fantastic. It records all of the key information about both the pets and their owners including vet and emergency contact details.

Thoroughly recommended.